Hotels With Spa in Riau Islands, Indonesia

Amazing service with friendly and helpful staff. The hotel overall was a great experience. It’s very conveniently located near Lagoi Plaza—within walking distance to plenty of family-friendly activities (ATV, UTV, Banana boat and otehr water sports). The swimming pool is beautiful and just steps away from the beach, with watersports available right by the shore, which made the stay even more enjoyable. A small downside was that the cups from the basement restaurant weren’t very clean, we feedback to the restaurant and they immediately changed for us. Also, there was a mix-up with my booking date at the front desk—they mentioned it would be updated, but the next day I received a call for checkout even though my stay was for another night. It was quickly resolved though. Highly recommended: That said, overall the hotel is still amazing and the staff are all very helpful. Hotel also provides ferry transfer from BBT ferry terminal, a plus point! (To arrange in advance). Four points by Sheraton is definitely worth staying for the location, facilities, and atmosphere. Our family will definitely be back the next time. NOTE: Do always book ur ferry and hotel together especially during peak season. We got the hotel first & struggled to get the ferry tickets. Highlight: Pls check out their signature cocktail Zalacca, smoky and special snake fruit cocktail (bar restaurant near the beach)

Initially skeptical due to some bad reviews on cleanliness, but I’m so glad I booked! The hotel’s location is perfect close to malls, great food and even alot of massage parlor nearby. The room was comfortable, and everything worked out better than expected. I’ll definitely stay here again on my next trip!

I can't rave enough about the customer service at Holiday Inn. At the reception, we were warmly welcomed by Mr Sunang. He was prompt, understood our requirements and interacted with my daughter, thereby remembering her name whenever he sees her or ask me about her. The room was spacious, we had a good view overlooking a pond and looking at the beach from a distance. It was great view for fireworks we were lucky to catch that night. We had our 3 connecting rooms as per requested. I like that the showering amenities was Dove. Hubby and I took the complimentary bus to Plaza Lagoi. We just needed 15 min to stock up some snacks for the kids and asked if the transport could wait for us, else we needed to wait an hour for the next bus. The transport coordinator, Edo was most kind. He gave me his number to contact him and when we were done, he came specially to pick us up back to hotel. He really went the special mile for us and we are so grateful. Subsequently, we also arranged for paid transportation to fetch us back from Nirwana Kelong. The hotel again went all out to help us book the table at the Kelong and arranged timing for transport. By Siska through the WhatsApp. Everything was so hassle free given we could communicate through WhatsApp and they were very prompt in replying. The hotel is v kids-friendly. Kids eat free (buffet/ ala carte). There were 3 swimming pools, kids club (2 hours complimentary per day), games room. For adults, there were ping pong tables, table pool, bicycles around free for use. We had a relaxing morning cycling to the beach. Guess the con was the hotel was designed such that must walk a distance to go from one place to another. Will be good if there is more shortcut to take. All in all, will highly recommend for families. Would like to commend the staff for the great service. Bintan has been such a lovely place that we go to again and again.

This is my second time here! This time I stayed in a room with a shared pool, which was also good, just a shame I couldn't order a floating breakfast 🥹. Staying here is pretty good, quite comfortable and clean. The location is a bit further out, but it's pretty close to the beach and those popular influencer-spot restaurants.

Was given a smoking room while I had requested for a non smoking room in my booking. Had to request for a change of room. Room door was difficult to open despite using two access room cards. Again, had to ask the receptionist to get our room doors settled. So there was some delay before we could really take a rest after a long day. Basic amenities like dental kit, shampoo and body wash were provided. Room was of a pretty decent size. Breakfast was ok and has a Maggie station. It’s just a 5- 10 mins drive to the Batam ferry center.

Staying in Cassia Bintan was the perfect sanctuary I needed to recharge and getaway from the busy city life. This 'me-time' was exactly what I needed to find my peace again. The hospitality started the moment I arrived—I was greeted by Arya at the counter, who was incredibly helpful and kind. His warm welcome immediately put me at ease as a solo traveller. I truly appreciated the shuttle bus provided by Cassia from the ferry terminal; it felt very safe and organized, which is so important for solo female travellers. The room itself was a dream. I loved the blue colour of the room. This soothing blue wall creates a calm space where I can truly relax. It's spacious and clean. My favourite spot was the well-equipped kitchenette and the nice private balcony; the air felt so clean and fresh, and it was such a serene place for me to sit and do my painting. I love the sea so much, and the serene beach was so therapeutic. The pristine white sand and the shimmering turquoise blue sea were breathtaking. Being able to stroll along the shore every single day while listening to the gentle sea waves was the perfect way to clear my mind. I also loved spending time at Vista—sipping on their refreshing lime juice while soaking in the stunning sea view was pure bliss. The food at Lotus Cafe was delicious, and the staff always greeted me with a warm smile. Having the market 23 nearby was also so convenient for snacks and essentials. If you’re a mum looking for a safe, beautiful, and welcoming place to find some peace by the water, this is it. A heartfelt thank you to Arya and the whole team! Guest from room 3502”

We recently stayed at The ANMON Resort Bintan for a short getaway, and honestly it became one of the most memorable and romantic trips my wife and I have had. From the moment we arrived, the whole place felt peaceful, cozy, and completely different from a normal hotel experience. The beautiful white tents, warm lighting, and desert-style ambiance created such a relaxing atmosphere that instantly made us slow down and enjoy the moment together. One thing we actually loved was that there was no TV inside the room. Instead of spending time watching screens, we spent more quality time talking, relaxing, and simply enjoying each other’s company. It made the whole experience feel more personal, peaceful, and romantic — something that is hard to find nowadays. Our glamping tent was spacious, clean, and surprisingly luxurious. At night, the resort became even more magical with the soft lights around the pathways and cool evening air. It honestly felt like we had rented the whole place for ourselves. One of the highlights of our stay was the BBQ experience right outside our glamp tent. That evening was especially memorable because it was lightly drizzling outside, making the whole atmosphere feel extra cozy and romantic. Grilling food together while listening to the soft rain, enjoying the cool weather, and sitting under the shelter of our tent created such a peaceful and intimate moment for both of us. It is one of those simple memories that we will never forget. We also really enjoyed the outdoor movie night. Sitting on bean bags under the stars with blankets while watching a movie together was such a unique experience. The calm ambiance, cool night breeze, and quiet surroundings made the entire night feel warm and special. The staff were very friendly and attentive throughout our stay, and everything around the resort was well maintained and thoughtfully designed. If you are looking for a unique couple getaway, romantic glamping experience, or peaceful escape from the city, I would definitely recommend The ANMON Resort Bintan. We left with so many beautiful memories and cannot wait to visit again. Follow Hope Sanctuary on TikTok, Facebook, and Trip Moments for more travel memories and hidden getaway ideas.

My gf and me stayed here for our Batam trip last weekend. When we first entered our non-smoking room, there was a twinge of vape smell lingering in the air. The room was well spaced out with many useful amenities such as furniture, drinking water, kettle, etc. I find the wall shelf by the TV a nice and useful addition. Our TV doesn’t have Netflix but carry some local channels as well as CNA. Although the few electrical sockets in the room are universal adaptors, they feel a bit loose when plugged in. Aircon and bathroom amenities such as water pressure and hot shower all work smoothly. Our window overlooks the immediate neighbourhood and the room is relatively quiet throughout the stay. Sadly, I didn’t use their Wifi so can’t really comment on that. The hotel’s breakfast buffet had limited variety but the quality was good. The hotel is also at a convenient location within walking distance of two big malls, so plenty of food and entertainment! All the staff we encountered in this hotel was super friendly and helpful. We only had one keycard given to us during check-in so when I was accidentally stuck downstairs without a card, the lady at the concierge quickly made me a new one so I could get back to my room. The day after checking out of the hotel, I realised I lost my beloved earpods and whatsapp-ed the hotel in the slim hope of finding it back. Within minutes, I got a message from the concierge, accompanied with a picture of my lost item! I shall definitely return to stay with them again very soon ^^

A really great hotel! The beach was beautiful and uncrowded; since it was off-season, we had the whole beach to ourselves, which was fantastic. The service was also excellent, with staff always greeting us with a smile.

The hotel's location is excellent, right across from Batam's largest shopping mall. The facilities are comprehensive, and the environment is comfortable. The room insulation is great, the bed is very comfortable, and the curtains provide good blackout. The breakfast spread was incredibly rich, and they even offered complimentary laundry service. Overall, it was a fantastic experience. I'll definitely stay here again on my next visit.