Hotels With Spa in Riau Islands, Indonesia

We had a truly amazing stay in Four Points! The photos speak up for themselves! Everything was so perfect. It is close to Plaza Lagoi, Tidal Bar and Warung Yeah was within 10 mins walk. There were lots of food options available. We get to try out local foods like Nasi Bali, Es Jeruk Peras, Cumi Bakar Bakso and the list goes on!! The staffs was friendly and warm, their good service makes me feel like home and feel welcome. The rooms was clean and tidy!

Love the ambience! Good for price! Definitely visit again for special occasions! Thank you for the decoration for birthday surprise! Towel and toilet bowl looks old and well used! Bring ur own towel!

I recently stayed at Harmoni One Convention Hotel and had a mixed experience. We booked four rooms under the same reservation; however, the rooms were allocated on different floors and were scattered, which was inconvenient for our group. Room size was adequate and generally comfortable for a short stay. Unfortunately, there was a serious issue during check-in. After the process was completed, my passport was not returned to me. I only realised this the following morning and went to the front desk to enquire. The staff on duty initially insisted that the hotel does not retain guests’ passports overnight as it is against their policy. Upon my request, they agreed to investigate further and review the CCTV footage. It was eventually discovered that the staff who handled my check-in had inadvertently left my passport inside the scanner machine — overnight. While I appreciate that the team eventually located and returned the passport, this represents a significant lapse in check-in procedure and document handling. Passports are critical travel documents, and greater diligence is necessary to prevent such oversights. Overall, the room itself was acceptable, but the check-in experience requires substantial improvement to ensure guest security and confidence. Rating: ⭐⭐⭐

Very efficient and friendly front counter service and there is hotel staff assist in crossing the busy road. Very clean and comfortable hotel. Very convenient location. Will definitely come back if going to Batam.

This hotel made me feel like I paid for a cheap stay where everything costs extra. It was the first time I've heard of paying extra for early check-in. Eventually, the staff let us check in early when they saw we weren't going to pay. Some staff members were enthusiastic, others were just okay. At the Indigo restaurant, the server rushed us to pay our bill even though it was still during working hours. The kids' play area only allows one adult and one child, which isn't very family-friendly. What, is one parent supposed to sit outside while the other takes the child in? The breakfast tasted alright, but the variety was very limited. Even though there were available tables, the staff wouldn't let us sit there, insisting we sit at a further table, presumably so as not to disturb the foreign guests next to us. Sigh. Overall, it was an okay trip with the kids, but I won't choose this place for a vacation again.

Check in was a breeze. Very thoughtful service by staff to plan the decor and celebration of our Anniversary! This is what truly stands out for Swiss-Bel as compared to other big & new hotels in Batam, though the hotel is much older and needs some refurbishment especially the toilet with some unpleasant smells. Food buffet is not bad and rather delicious but variety across days can be further improved and they can consider serving Indomie for breakfast buffet! Kudos once again to the thoughtfulness of the customer service enjoyed in our stay!

I am delighted that my stay at Harris Batam Center was excellent! I feel welcomed and the concierge was very helpful and very friendly. The breakfast has a lot of good food and lots of variety. The TV was excellent and has a football channel as well. That for me is most important as a footballer myself. Lovely stay, lovely time. I will come back again. Terima Kasih Indonesia 🇮🇩🙏

My gf and me stayed here for our Batam trip last weekend. When we first entered our non-smoking room, there was a twinge of vape smell lingering in the air. The room was well spaced out with many useful amenities such as furniture, drinking water, kettle, etc. I find the wall shelf by the TV a nice and useful addition. Our TV doesn’t have Netflix but carry some local channels as well as CNA. Although the few electrical sockets in the room are universal adaptors, they feel a bit loose when plugged in. Aircon and bathroom amenities such as water pressure and hot shower all work smoothly. Our window overlooks the immediate neighbourhood and the room is relatively quiet throughout the stay. Sadly, I didn’t use their Wifi so can’t really comment on that. The hotel’s breakfast buffet had limited variety but the quality was good. The hotel is also at a convenient location within walking distance of two big malls, so plenty of food and entertainment! All the staff we encountered in this hotel was super friendly and helpful. We only had one keycard given to us during check-in so when I was accidentally stuck downstairs without a card, the lady at the concierge quickly made me a new one so I could get back to my room. The day after checking out of the hotel, I realised I lost my beloved earpods and whatsapp-ed the hotel in the slim hope of finding it back. Within minutes, I got a message from the concierge, accompanied with a picture of my lost item! I shall definitely return to stay with them again very soon ^^

Pls be mindful Hotel require deposit 100k IDR. When check out, the hotel will check the room first before u get your deposit back. Need to wait around 10mins. Can say cheap rate hotel with 2 breakfast just around rm125 per night. I chose this hotel bcos i arrived Batam night time, so no need fancy hotel hehe. The hotel is not shoplot hotel, the whole building is the hotel. At night quite noisy, not sure why, maybe there’s event at the ballroom hotel. The toilet room is average (quite smelly maybe bcos old hotel), not suitable for fussy person. Same goes to the bed and bed sheet. But the room is so spacious and have kiblat sign (for muslim prayer). Breakfast spread also average, suitable if you not eat much. But still have egg station. Nasi goreng, meehon goreng, cereals, also have. Overall still ok if you stay 1 night.

Here’s a polished and positive 4.8/5.0 review for Nagoya Hill Hotel Batam, perfect for social media, Google reviews, or travel platforms: ⸻ ⭐ Review: Nagoya Hill Hotel Batam (4.8/5.0) Our stay at Nagoya Hill Hotel Batam was truly enjoyable and exceeded our expectations in many ways. It’s one of the best options if you want convenience, comfort, and great service right in the heart of Batam. 🏨 Location (5/5) The location is unbeatable—directly connected to Nagoya Hill Mall. Super convenient for families, shopping, food, and entertainment. No need for taxis or long walks; everything is just a few steps away. 👨👩👧👦 Family-Friendly Comfort (4.9/5) The rooms are spacious, clean, and well-maintained. Housekeeping was consistent, and the beds were comfortable for both adults and kids. Overall, the hotel feels modern and safe. 👥 Service & Hospitality (4.7/5) The staff were friendly, helpful, and responsive. Check-in was smooth, and requests were attended to quickly. Their warm attitude made the stay even better. 🍽️ Breakfast & Food (4.6/5) Breakfast had a good spread with a mix of local and international options. The dining area was clean, and staff were attentive in refilling items and clearing tables. 🏊 Facilities (4.7/5) The pool was clean and not too crowded, great for families with kids. Gym facilities were also decent for a short stay. 💰 Value for Money (5/5) For the location, comfort, and overall experience, the hotel offers excellent value. It’s a top choice for travellers who want a hassle-free and enjoyable stay in Batam. ⸻ ⭐ Overall Rating: 4.8/5.0 Highly recommended. Whether you’re travelling as a family, couple, or group, Nagoya Hill Hotel delivers a comfortable, convenient, and pleasant experience. We will definitely stay here again on our next Batam trip.