room was comfy with great sea view. the fitness room and jacuzzi were alright, but the infinity pool is not to be missed, especially during sunset hour! it was a great place to soak and relax after a long day of travelling. the location is very accessible, approx 300lkr for tuk tuk to nearby tourist spots.
Amazing hotel. Very good staff and service. They always greet you smiling. They upgraded us to Executive room for a small price. Fahad- thanks for all your help.
Breakfast spread is amazing. Everything is worth trying.
Hotel is in the heart of Colombo and very prominent location in Sri Lanka. I love the garden view. Food is excellent choices. Staff everyone is very courteous and well organise and presentable. All staff are consistently helpful. Special thanks to the restaurant staff Kamani ,Randil and Imesh. I will definitely comeback to this hotel when my next visit. My appreciation to all staff members during my stay.
The hotel strategically position it self on the beach,which make it popular and attractive.i enjoyed the room selected Premier Sea View with Balcony also the staff were professional and nice.However due to the Cyclone Ditwah were forced to be in our rooms for about 2 to 3 days nkt enjoying as much as per say.
The staff like Dasun was very helpful with check in process and other issue.The room was specious,clean and provided safe deposit which comes very in handy sometimes.The breakfast and dinner was delicious especially tomato's soup and fried chicken rice.
Thank you chef and the night waiter, sorry i did not get his name.
We recently stayed at Galle Face Hotel, Colombo with my family. Overall, the hotel experience was good, especially the location and service. However, the rooms feel overly traditional and colonial, which does not fully meet modern-day requirements. The heavy wooden furniture and old-fashioned, posh décor may appeal to older patrons who appreciate classic heritage styles, but it may not suit travelers looking for a more contemporary stay. The electrical points and facilities are also quite outdated and not convenient for today’s laptop- and gadget-dependent travelers. I would suggest that the hotel consider modernizing some rooms and amenities, while still preserving a few heritage-style rooms for guests who prefer the traditional experiences.
This is a new hotel with a great location, and I was very satisfied with how clean the room was. All the amenities were provided, and I had no worries about the hot water or water pressure, making for a very comfortable stay. The view from the rooftop bar was also lovely, creating a wonderful memory.
The hotel room offers a direct view of the seaside train, and there are convenient amenities within walking distance such as supermarkets and restaurants. It's quite convenient. As soon as you enter downstairs, all the staff are enthusiastic about helping you with your bags and with security checks. I also noticed that flight crews from Emirates or Qatar Airways stay at this hotel. The window seats in the breakfast area have a perfect view of the seaside train passing by, so the location and view are excellent. Thanks to the hotel, we have a wonderful memory of our trip to Sri Lanka.
Experience Sri Lanka's first theme-park style resort! Perfect for families and features a massive kids' water park, infinity pool, Gym and tennis/basketball court,"
Our family of three checked into the hotel during the first week of May 2025. Unfortunately, our overall experience was underwhelming. Room service was disappointing, our order was incorrect, and we chose not to send it back as we assumed it would take a long time to receive the correct one. It also took three separate calls just to receive the room service menu.
Additionally, we were charged for ice despite having an active room service food bill, which felt unreasonable. When we inquired about evening entertainment (Friday eve), the front desk assured us a live band would be performing, but this never happened.
It appeared the resort seems to operate with minimal staff, which may explain the drop in service quality. On a positive note, we were warmly welcomed by a great host at check-in, and the barman at the pool bar made excellent cocktails and provided friendly service. Hopefully, this could be just a rare slip-up.
Really Nice hotel and very near to the airport, staffs were very friendly to us.very quiet place.If you are a transit passenger then this is a must choice for you.
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87 reviews
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8.5/10
Very Good
First trip here due to flight being cancelled, search in the trip.com for one night stayed it is a nice and peaceful hotel. Luckily met my friend’s friend Mr Sujith who is one of the Chief Chef here 👍👍👍, nice sea food with coconut ice cream is well recommended.
Value for money. We booked a room with breakfast and dinner. The dinner and breakfast were western style buffet with some variety of non spicy dishes. Our room is a sea view room and can see sunset. A small swimming pool at the roof.
Excellent one week stay with my mum. Great value for the money and they have the cinnamon element in this hotel too. I will stay here again. Their breakfast is the best and so convenient to get around.
Hotel is in the heart of Colombo and very prominent location in Sri Lanka. I love the garden view. Food is excellent choices. Staff everyone is very courteous and well organise and presentable. All staff are consistently helpful. Special thanks to the restaurant staff Kamani ,Randil and Imesh. I will definitely comeback to this hotel when my next visit. My appreciation to all staff members during my stay.
Arrived very late and we’re still welcome D with non alcoholic freshly made juice for my self and my littlest extremely accomodating at such a late hour breakfast was a buffet setup with. Oth Western European and traditional Sri Lanka cuisines and we still pretty much could order anything anyway - my daughter wanted western style eggs fried sunny side up on toast cracked them right there in front of here the view was incredible from our room you could hear the ocean crash against the rocks only wish we could have stayed longer really good people place service was exceptional- you. E nice they be nice easy peasy xox
Amazing location and friendly staff and clean rooms. Will be a added bonus if we can have Jaffna food Available all day from lunch time till midnight. Great experianca. Well done
Location is great, just beside One Galle Face Mall. Plenty of restaurants and cafes around. Beautiful sunset views (from the bar, pool, restaurant, lobby) and Galle Face opposite the road. Rooms are gorgeous and spacious. Checked in Dec 30-Jan 2 peak season. Hotel was fully booked. Waited in the lobby for my room to be ready upon check-in. Front desk said they will find me to let me know. Waited for more than an hour before I asked them again and told me that my room has been ready. Ordered some room service which took more than an hour to be delivered. Granted they told me that it may take about 50 minutes because it was peak hours. Upon delivery they told me it was comped because of the long wait. Pool, restaurant, and bar staff are all great. Very personable and accommodating. Loved the sky pool on the 31st floor. No bar but not as crowded as the main pool. Breakfast was great. A lot of choices. Asian selection is great. Pastries not so much, some didn’t seem fresh. Heard from some staff that it gets super busy from around 9 but didn’t experience any long wait. Plenty of tables to accommodate people. Overall a great experience and will definitely stay here again if I’m in Colombo.
Our stay at Granbell Hotel Colombo was nothing short of perfect. From the infinity pool with stunning ocean views to the stylish, modern rooms, everything felt luxurious yet welcoming. The rooftop bar was a highlight — ideal for sunsets and cocktails. Staff were friendly and attentive. A perfect blend of comfort and location in the heart of Colombo. Highly recommended for both short stays and relaxing vacations. #GranbellHotel #ColomboStay #SriLankaViews #OceanViewHotel #LuxuryStay #TravelSriLanka #RooftopVibes
A nice, luxurious end to my first time in Sri Lanka. Room was spacious and had a beautiful view of the Lotus Tower, and service is extremely attentive. Breakfast was extremely diverse, and a server was eager to make local Sri Lankan recommendations which I really appreciated. However, the layout of the place is a little difficult, so be prepared to use a few different elevators to get around
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