Hotels With Gym in Selangor, Malaysia

The interior decor was luxurious yet warm and inviting. The family room that we booked was spacious and clean. There is a kettle, a small fridge and a large microwave that we love . Swimming pool is construct with the cool and relaxed blue tiles that enhance the color of water in the pool. The primary benefit of covered pool , Indoor swimming pool with protected environment . Day is not so hot due to slight breeze that touching the people faces softly. Water in the pool is blue as the sky and clean as the crystal. Cool blue Water of pool is soothing the eyes and refreshing mind and body.

Even is a long times years hotel, but when you step in to hotel, you will feel very comfortable and like it. The room is big enough. Just some part in the room maybe hotel management overlook. But room door third lock spoiled,. But i choose to ignore it because i feel safe in the hotel.housekeeping need to alert because in my room toothbrush shower cap only provide one instead of 2.room slipper ourstanding but i able request blfron the staff. Check in and check out feel Smooth. Hotel got gym room, swimming pool etc. Last, car park need to pay RM4 and not free.

Front desk was super smelly , toilet smell.. with flies.. check in process was slow.. Swimming pool water was smelly and too much chlorine.. Breakfast was average, not tasty Kids bed was not cleaned properly, itchy.. toilet small and door was not done properly... View was good, deco room okay

the location are located in pj and near to 1 utama, IKEA, ikano and many more shopping mall, so very convenient. the swimming pool, gym are superb, only the A/c is quite warm even we lower the temp to 16° it has a very nice shopping environment within the area, just down to the location it self👍🏻 thanks to the homestay

Stayed on New Year’s Eve. The room rate was high, but the service and organisation were unacceptable. Check-in was extremely slow and chaotic. Despite multiple counters and staff, bookings could not be located efficiently. Counters were reduced mid-way, no queue management was provided, families crowded together, and the lobby was hot due to poor air-conditioning. I queued for about 40 minutes. Staff also repeatedly confused my booking and issued the wrong number of room keys. Buggy service was consistently slow, with long waiting times throughout the stay. The room was uncomfortable — loud, non-adjustable air-conditioning, poor soundproofing, and dirty corridors with rubbish left unattended. The New Year’s fireworks were not at the location stated in the schedule. After the countdown, there was no hot water for showering. Breakfast arrangements were poorly handled. We were redirected to an Event Hall with a canteen-like environment and cold food, while other guests were dining in a better restaurant with different food options. The hotel map was also misleading, as the Lobby is marked as R1 but not shown on the map. Overall, this stay was not worth the price and fell far below expectations for a New Year’s Eve booking.

A clear instructions is given for check in, and it was easy and smooth. The 2 bedroom suite come with a bathroom, a small open style kitchen and a small living room. The space is not like super spacious and the layout make it a bit squeezy. However for a group of 4, it's still ok. The room itself is clean, however the coverage for Internet (I am using my phone data only) is not very good. There is construction around/nearby the building but not much noise from the construction, just the road are very messy , and it's a hectic for us, as we are not familiar with the location. Parking per night is RM6, kind of reasonable, and there are plenty of parking lots. We didn't explore the building much not sure about the amenities/facilities, but we do passed by a mart before check in. There is a mosque nearby, and we can hear it from our room.

the parking was a bit tricky for us but we managed to get parked and the check was smooth. the room was so clean and spacious. 2 queen beds. but you do need to bring your own toothpaste and toothbrush. but they do provide soap and shampoo. there is stove , fridge and smart tv that you can log your netflix in. however upon arriving we notice we did not get an iron and kitchen utensils. we asked past 9pm and they gave the items at 9am the next day. kindky check your checkout timung too. sometimes it is 11am

Despite a late check-in, I received a very warm and professional welcome from the front desk, which immediately made me feel at ease. The room was extremely clean, quiet, and comfortable—perfect for resting before a flight. The shower had strong, consistent water pressure, which was a big plus. I had an early check-out to catch my flight, and the free shuttle service to the terminal was very well organized. Although there was a short queue, it moved very quickly. The driver was friendly, helpful, and courteous, making the transfer smooth and stress-free. Overall, a great stay. I will definitely choose Sama-Sama Hotel KLIA again for my future flights.

I am writing to provide serious negative feedback regarding the conduct and unhelpfulness of your Assitant Front Office Managerduring my recent stay on 16/12/2025-18/12/2025 for 3 rooms. I have stayed in this hotel since the official opening and enjoyed most of my stays here. My local associate will always made the bookings to save my hassles until July this year. I have also met many excellent staff all these years in this hotel but not this trip. My experience was defined by a profound lack of assistance at a critical moment, which significantly diminished my impression of the hotel. The core issues were as follows: Refusal to Assist with a Reasonable Upgrade Request: · The Situation: Upon check-in, I politely inquired about the possibility of an upgrade due to the assigned rooms are at the far corner of the building and need a squarish room to add an extra bed. The Front Office Manager dismissed the inquiry immediately with a flat ”no,” stating room types are fixed at booking. If I want a suarish room, I need to upgrade and pay an additional of Rm50 per day. There was no effort done but simply ask for additional fee to change the room type and Rm120 for an additional bed after the change. The tone was dismissive and transactional, making me feel like an inconvenience rather than a valued guest seeking to enhance my stay. This contradicts basic hospitality principles of exploring possibilities to delight guests. There was a discrepancy in my booking details made through online. I requested the front office contact to clarify and resolve the issue, as they had the contract and authority.The assistant manager outright refused, stating it was ”my responsibility” to contact the agency myself. This is a fundamental failure in service. A key role of the front office is to act as a liaison and problem-solver for the guest. By refusing to make a simple professional call to a partner agency, the manager shifted all burden onto me, wasted my time during my vacation, and demonstrated a shocking lack of initiative and guest advocacy. It amplified a minor issue into a major frustration. This was not a minor service lapse; it was a failure of core front-office leadership functions: empowerment, problem-solving, and guest advocacy. The manager displayed a rigid, unaccommodating attitude focused on policy enforcement over guest satisfaction. Instead of being the ultimate solution-provider for the front desk team, the manager became a roadblock. After all the hassles, I requested my friend to book an additional room and pay around Rm480 instead of wasting my time with the unprofessional “executive”. To my surprise, the room is squarish instead of semi rounded as what the Asst Front office manager claimed earlier. On our check out day on 8/12/2026, my guest return their keys at the front desk but was told that there is any outstanding amount of around rm480 to be paid. This cause frustrations to my guest and embarrassment to me greatly. When I clarified with the front desk personally after receiving a call from my guest, I was told was their mistake as they have overlooked something after some checks. I expect this feedback to be formally addressed. The Front Office Manager requires: 1. Retraining in empathetic service recovery, upselling techniques, and the proper handling of third-party bookings. 2. Clarification of Authority: Managers must be empowered (and expect to use that empowerment) to make exceptions, make phone calls, and find solutions within reasonable limits. 3. A Shift in Mindset: From gatekeeper of policies to enabler of positive guest experiences. I expect a formal response from hotel management regarding the steps taken to address this serious service failure.

Excellent customer service. Friendly, fast & efficient! 😍 Clear instruction given, just follow accordingly & you will find your way to this place. House, bed, pillow, comforter, towel all clean & comfortable. Complete with aircond & fan in all rooms, netflix & hot/warm water dispenser. Toiletries also provided. Basically everything is provided. Very satisfied staying here, will repeat next time. Thank you!