"comfortable and well facilities hotel, love the open air onsen."

"Maybe it was a mistake by the travel agency? Although we had children, everyone was listed as an adult, but they were able to change the meals at the last minute, which was very helpful. It was a great trip that was kind to the children!"

"The facilities are well-maintained. It's a bit of a shame that the staff only speak Japanese and can't communicate in simple English, but they are professional and enthusiastic. There are no shops nearby, so it's more suitable for travelers with their own vehicles."

"it has been a great onsen experience as it's got several pools to choose from. A variety of food choices during dinner and breakfast. Even got 4 types of crab legs! The staff are helpful and friendly. They even offered to walk us to the car with an umbrella as it was raining. located beside the river with a beautiful view to offer. A lovely walk along the river. The morning market is right outside the hotel."

"To get to hotel need arrange on own expenses for taxi cost approx Yen 7000 from lida station. To go nearby heaven sohara cost approx Yen 3000 on own expenses. The benefits is free transport at night to star grazing and hotel provided coats, mat and equipment. The dinner served at 5pm is very delicious. We missed breakfast because we have to travel at 630am so we are given rice balls. If hotel put breakfast timing 7am will be great for any travellers planning. At night, they provided warm heated water pillow to hug for cold winter."

"An antique hot spring hotel, the room is large enough clean, hot spring pool is very comfortable, but the hotel has no facilities, and breakfast is general, nearby convenience stores and supermarkets are not, we did not eat dinner in the hotel, breakfast is relatively simple semi-buffet form, just want to be in the room"

"This is a luxurious ryokan where their service is impeccable. Staff are very well-trained and the amenities are great. There is a private onsen that anyone can use as long as it is not occupied."

"The hot spring water is so good, the skin is smooth, the hotel is a bit old, the room is spacious, dinner and breakfast are very good, cost-effective, and the surrounding area is beautiful"

"📍 Hotel Keigetsu 信州昼神温泉郷 日長庵 桂月 @ Hirugami Onsen, Nagano 🇯🇵 We stayed 3D2N from 13 November 2025 at Hotel Keigetsu (日長庵 桂月), and it turned out to be one of the best choices for our Nakasendo trip. The ryokan sits in a peaceful corner of Hirugami Onsen, surrounded by nature and traditional Japanese charm. There is a designated parking area exclusively for guests, accommodating around 15-20 cars of all sizes, making it very convenient for self-drive travellers. We chose a Japanese-style room with a private bathroom, and the highlight was the beautiful wooden bathtub — perfect for a relaxing soak in complete privacy. In the mornings, the view from our room was calm and peaceful, with gentle bird chirping adding to the serene atmosphere. Our stay included breakfast and dinner, and both meals were exceptional. Each dish was beautifully prepared using seasonal ingredients, and the servers were patient and friendly, taking time to explain each course and share stories about local flavours. Their warm hospitality truly enhanced the dining experience. The ryokan is within walking distance to the Morning Market, just about 10 minutes away, making it an enjoyable little morning stroll. There is also a FamilyMart right beside the ryokan, just a short walk away — extremely convenient for drinks, snacks, or last-minute essentials during your stay. The staff also introduced several nearby activities and hiking trails, and the routes are super visitor-friendly, making this ryokan an ideal base for exploring the Nakasendo area. The onsen baths were another highlight — soothing, clean, and filled with Hirugami’s famously smooth, skin-friendly hot spring water. Perfect for unwinding every evening. Overall, Hotel Keigetsu offers excellent food, warm service, relaxing onsen, comfortable rooms, and unbeatable convenience, whether you’re here for onsen relaxation or the Nakasendo trail. Highly recommended for a peaceful, authentic, and memorable ryokan stay in Nagano. ♨️🍁🌿✨"