"Beautiful setting and lovely period wooden clad reception rooms. Staff all friendly and helpful. Room had few issues which should been addressed before arrival, all but one resolved during visit. EV chargers on site which was handy."

"The place has character, the staff are friendly and helpful, and my dinner was delicious. I really enjoyed it."

"Hotel undergoing renovations, no porter, not good to have guests there"

"Very bad food and service"

"The facilities are complete. I was assigned a ground floor room, and the view outside the window was just a wall, so no scenery. The closet door and room door are poorly designed; the closet door was really hard to open. The bathroom is very spacious with a bathtub, and the heating worked well. The duvet was quite thin, which wasn't ideal as it happened to be cold during my stay. Regarding cleanliness: The bathroom was clean, but the bed had some lint/fuzz, and the duvet had some loose threads. For service: The lady at the front desk who checked me in was very nice. She slowed down her speech when she realized I wasn't a native speaker and was very patient in answering my questions. Luggage storage was also very convenient. The only drawback is that the walk to the hotel is difficult. The hotel is close to the train station as the crow flies, but the road is very steep, making it really tough to pull luggage. I wouldn't want to experience that again. (The view outside the hotel is nice though!)"

"The room is clean and well maintained, and the service is also very good"

"good hotel not far from town centre also staff was very helpful"

"Used for stay when on business. Had everything I needed, great place to stay"

"Excellent historic hotel in the centre of town"