Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Dec 23, 2023|Comfort Double Room, 1 King Bed (2 People)
THT2023My husband and I recently had the pleasure of spending two nights at the Cotton House in Pammukale. From the moment we arrived, we were greeted with exceptional hospitality by the owner, Mr. Tufan. He was always friendly and warm, going above and beyond to ensure our stay was enjoyable.
During our visit, we unfortunately fell victim to a scam involving our shuttle bus booking to the airport. However, Mr. Tufan was incredibly patient and dedicated in helping us resolve the issue. His assistance and support made us feel safe and secure throughout our time at the Cotton House.
The rooms at the Cotton House were immaculately clean and tastefully decorated. We felt a sense of comfort and relaxation in our well-appointed accommodations. Additionally, the homemade breakfast served each morning was simply delightful, leaving us satisfied and ready to explore the wonders of Pammukale.
In conclusion, I highly recommend staying at the Cotton House if you have plans to visit Pammukale. The exceptional hospitality of Mr. Tufan, combined with the cleanliness, comfort, and delicious breakfast, made our experience truly memorable.
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Price per night from:€75
Posted on Apr 6, 2026|Family Deluxe
Guest UserA great option for one night in Pamukkale. The host is very welcoming. If you want to be met, please let them know your arrival time in advance, or at least 15 minutes beforehand, as there is no reception. If no one is there upon arrival, message the host and they will arrive in 5 minutes. We would have liked to have some dishes added to the room, as there was a kitchen area, but they were missing. We asked for them, and they brought them to us.
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Price per night from:€53
Posted on Apr 25, 2024|Double Room
Divya24Very decent hotel and close to the Pammukale cotton candy. Every room has a private balcony. Complementary breakfast is good. There's a swimming pool that's well maintained. Late check ins were easy and comfortable. Can see hot air balloons flying just from the room balcony. Recommend stay.
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Price per night from:€50
Posted on Jun 2, 2026
catallenaThis hotel in the hot air balloon town is super convenient. The front desk helped us book a car to Salda Lake, airport shuttle, and hot air balloon rides – all without prior reservations, which was amazing! Their breakfast is delicious, with rose jam and flatbread. I even made my own 'hand-grabbed' pancake, totally satisfying my Chinese palate. I also made milk tea with milk and Turkish black tea, adding a bit of honey, and it tasted exactly like Hong Kong milk tea – I'm quite the foodie! The only issue is that the facilities are a bit old, but not dirty. Honestly, most other guesthouses and hotels in this town are pretty average anyway, so this one stands out as the best of a bad bunch and is definitely worth considering.
The restaurants in this town are all terrible and surprisingly more expensive than in the capital. The same menu items are miles apart from what you'd find in Istanbul. Except for one Chinese restaurant owned by a Shanghainese boss, located between the town entrance and a bunch of A*** hotels. We ate there twice in 3 days and were so satisfied – the Sichuan cuisine was incredibly authentic!
A special warning about the Pamukkale thermal spring entrance tickets: there's a scam! The ticket office at the park entrance brazenly scams people. It's supposed to be 30 euros per ticket, but they try to trick you by saying they don't accept euros, only Turkish Lira – this was the first time we encountered not being able to pay in euros in Turkey. My husband suggested paying by card. After swiping, the staff member said he'd give us two headphones for an audio guide inside the park. I suddenly remembered seeing this scam mentioned in a Xiaohongshu guide. The headphone cost is actually built into the card payment! I quickly calculated how much we'd just been charged. It turned out they charged us 75 euros for two tickets, which is 15 euros more than the original 60 euros. Was I crazy to pay 15 euros for two crappy headphones? I immediately demanded a refund, firmly telling him I didn't want the headphones. After receiving the refund, we paid again for 60 euros. I'm writing this in my review hoping other visitors don't get scammed!
Throughout Turkey, including Istanbul airport's metro card booths and the Grand Bazaar, scams are prevalent. Always be wary of strangers striking up conversations and ignore them! Absolutely do not let locals help you operate the card machines! They will secretly buy an extra card for themselves because metro cards can also be used at convenience stores! Prices in the Grand Bazaar are 10 times higher than in regular supermarkets! Do not go in there! It's Turkey's version of a 'cutting cake' scam. Before picking items, we'd ask for the price, and they'd just say it's by weight, without telling us the price per box. After they packed and weighed it, they demanded 800,000 Korean won, which is equivalent to three nights' accommodation in a Spanish hotel! They then tried to guilt-trip us, saying that since it was already packed, we couldn't refuse to pay or put it back. I told them to call the police because it was a scam and I wouldn't pay a single cent! We stood there for half an hour. They were big and tall, clearly trying to bully Asians. But seeing how resolute I was, they eventually let me go. These scams are mostly in tourist areas; we didn't encounter them in regular residential areas, where there are generally more good people. But definitely be on guard in tourist spots!
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Price per night from:€41
Posted on Feb 26, 2025
Nvwashen
It's too far from the ruins of Troy, there's no village in front and no shop behind, and you can't even finish your meal after three bowls! There is no public transportation, and taxis need to be called from shops in the city. It is very expensive to go anywhere, 600 lira! If you have a car, it doesn’t matter! You can live downtown and take the bus to Troy and the return bus!
The hotel environment is simple and average!
If you want to see the sea at your doorstep, go to the Canakkale Beach Hotel, it’s more beautiful!
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Price per night from:€83
Posted on Apr 1, 2025
Alinashkom
A warm hotel, clean, simple. The location is just super - in the morning we were told Good morning from the flying balloons! Very nice! The lake is also around the corner, restaurants are nearby, the Pamukkale pools too. And from the window there is a view directly onto these pools. The view is unreal. Turkish breakfasts, we ate well. Borek is the most delicious!
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Price per night from:€53
Posted on Aug 12, 2024
ShiyidexingfuThe room booked for my parents has a hot spring and includes two meals, breakfast or lunch, or breakfast and dinner. The hotel room is not very big, the air conditioning is relatively good, and the front desk is very welcoming
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Price per night from:€73
Posted on Jan 16, 2025
Guest User
It was a great hotel, especially compared to the surrounding accommodations. The help, service, food and hygiene were excellent. Unfortunately, the spa department left much to be desired, probably because it was run by an external party.
Before the massage, the staff was friendly and promised a lot of good things, but afterwards the agreed amount suddenly turned out to be higher. In addition, I had to pay cash because the owner said he had to pay his staff immediately. I found this very unpleasant. The attitude of the owner after the massage was unprofessional and annoying, which really ruined my experience.
Too bad, because otherwise the hotel was good.
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Price per night from:€94
Posted on Sep 16, 2024
Guest User
It takes about 20 minutes to drive to Pamukkale. The location is quite convenient and the space is sufficient.
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Price per night from:€70
Posted on Nov 16, 2025
Guest User
Would you like my honest opinion?
My first negative impression was upon checking in at the front desk. The manager was very surprised that we had arrived with our pet, a 3 kg Yorkshire Terrier. He spent a long time on the phone and was very unhappy when he was told over the phone that we could check in with our pet. However, both the hotel's website and trip.com state that pets are allowed! I specifically chose this hotel! I don't understand how the receptionist could be unaware of such important information and make guests worry. (After all, if he hadn't allowed us to check in, we would have had to find a new hotel immediately!)
Second, we booked twin rooms—that means there should be a door between the rooms, not two standard rooms next to each other!
Third, I can say about the food—it's available, it's safe, and it's delicious—but that's debatable. For breakfast, you can have an omelet or scrambled eggs prepared by a sous-vide. Fourth, I was surprised by the tea in the lobby, where a sign in three languages stated that tea was paid for, but no one paid for it—what's the point of that sign?!
The beds are quite comfortable, but the mattress is a bit hard for my taste, and the beds are narrow.
We were given attic rooms, and at 173 cm tall, I kept brushing the ceiling when approaching the bed.
I also arrived in a Tesla, which also influenced my choice of hotel. As a result, there was only one very slow charger, and there was a queue for it. I ended up charging at a neighboring hotel, which has four fast chargers and two slow ones. Overall, it's bearable for two days, but for me, five stars is too much for this hotel; four stars is the maximum.
And there's practically no parking at the hotel; all cars park on the street in front of the hotel.
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Price per night from:€80