Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Aug 28, 2026|Cozy Queen Room
_________chunmianIf there was a 10-point scale, I'd give it a 10! The hotel's location is excellent, right in the old town. Vanleer Mei Hotel is one of the best hotels I've stayed at. Check-in was fast, and the staff were warm and attentive, making me feel right at home, almost like family. There was never any awkwardness or discomfort. Every time I passed through the lobby, the staff would greet me like good friends. The room was very cozy, and my child and I were very comfortable. The mattress wasn't too soft, so my back didn't ache after sleeping, which is a huge plus. The hotel is within the old town scenic area, so there are tons of restaurants right outside. The coffee was delicious, and the staff thoughtfully recommended some very authentic Lanzhou eateries. When checking out, they even gave my child a souvenir filled with snacks – a really thoughtful gift! I'll definitely stay here again next time.
Show more
Price per night from:$35
Posted on Jul 5, 2026
hustinFor this trip to the Northwest, we stayed at the Crowne Plaza Hotel at both the beginning and end. We stayed in two different rooms for a total of three nights, and it was very comfortable. Returning the car was also convenient. The hotel even upgraded our room type and provided free breakfast for our child. The hotel's beef noodles were delicious, and the freshly squeezed juice was very refreshing.
Show more
Price per night from:$47
Posted on Sep 26, 2026|Delicate City-View Double Bed Room
bazzxMy recent stay at this hotel truly showed me what exceptionally thoughtful service looks like. I had an early high-speed train to catch, and on that morning, it was drizzling, a bit chilly, and the roads were slick. Worried about missing my train, I packed in a hurry, feeling flustered and anxious.
On my way to the high-speed train station after checking out, as I was organizing my belongings, I suddenly realized I had left my most important ID card in the hotel room. I panicked instantly, feeling both anxious and regretful. An ID card is essential for travel; without it, I couldn't board the train, and my entire itinerary would be ruined. With the train departure time fast approaching, I had no time to go back to the hotel myself. I was at a complete loss and incredibly stressed.
In my慌乱, I immediately called the hotel's front desk. The person who answered was Xiaowang, a front desk staff member. Over the phone, my words were rushed and incoherent, conveying my panic about leaving my ID and the urgency of catching my train. Xiaowang listened patiently and gently throughout, showing no hint of impatience. He calmly reassured me, telling me not to panic and to relax, promising to immediately help me search for it. After hanging up, Xiaowang went to my room right away to search, carefully checking every corner. Because I had packed in a rush, the ID card was in a rather concealed spot, making it difficult to find. However, Xiaowang didn't cut corners; he meticulously searched and checked everywhere, and finally, he successfully found my ID card.
After finding the ID, knowing my train was leaving soon and I wouldn't have time to go back and forth, Xiaowang thoughtfully and proactively suggested that he could arrange a delivery service to send the ID urgently to the high-speed train station, ensuring I wouldn't miss my trip. This kind of service isn't a mandatory offering from the hotel; it was entirely Xiaowang's sense of responsibility and empathy that drove him to help a guest in need. On a rainy morning, with a considerable number of guests checking in and out, he still took time out of his duties to carefully verify my identity, confirm the station's location, quickly contact a reliable delivery person, and thoroughly explain the delivery requirements. He handled the entire process efficiently. Throughout, Xiaowang kept me updated on the search progress and the delivery status, allowing me to stay informed while en route, slowly easing my anxiety. The poor road conditions due to the rain added complications to the delivery, but he was dedicated and responsible every step of the way, without a single complaint, remaining gentle and patient. His extreme sense of responsibility made me feel incredibly secure.
Ultimately, thanks to Xiaowang's excellent arrangements, my ID card arrived at the high-speed train station ahead of time, allowing me to check in and board without any delays. He truly solved my immediate crisis. For travelers, unexpected incidents are the most dreaded. Xiaowang, with his sincerity, attentiveness, and exceptional service, resolved my mistake and embarrassment. He made me, a solo traveler in an unfamiliar city on a chilly, rainy day, feel a profound sense of kindness and warmth.
His attitude reflects true dedication, and his detailed service shows great commitment. Xiaowang not only possesses excellent professional skills and efficiency but also a rare kindness and genuine desire to help guests, proactively offering thoughtful solutions. He perfectly embodies the warmth of this hotel's service, which goes beyond standard procedures to offer service that is personal and heartfelt. I am incredibly grateful for Xiaowang's tremendous help. This unexpected hiccup actually made me love this hotel even more! I sincerely recommend everyone to choose this hotel; the professional and warm staff and thoughtful service are absolutely trustworthy! The next time I visit this city, I will undoubtedly choose this hotel again, and I wish the kind and responsible Xiaowang all the best in his work.
Show more
Price per night from:$48
Posted on Sep 6, 2026|Cozy 2-bed Room
Guest User
I had an early morning flight, so I opted to stay at the Parc Culture Hotel, which opened in 2025 at Lanzhou Airport, the night before. This hotel is one of the more luxurious options in the area, with very new and complete facilities in spacious rooms.
The service was very attentive; they offered a special welcome drink upon check-in. The airport transfer service was excellent; they proactively called to confirm my itinerary in advance, and the driver enthusiastically helped with my luggage. The ride was about 5 minutes.
Breakfast offered a wide variety of choices, and in addition to standard fare, I could enjoy authentic Lanzhou specialties like beef noodles and grey beans.
This hotel offers great value for money and is perfect for guests with early morning flights or late-night arrivals.
Show more
Price per night from:$48
Posted on Apr 25, 2026
Khanh Dong Chhang
★★★★★
I had a fantastic stay at the HanTing Hotel (Lanzhou Zhongshan Bridge Zhangye Road Pedestrian Street). Everything about this hotel exceeded my expectations, from the amenities to the incredible hospitality.
Outstanding Service
The highlight of my stay was the exceptional help from the front desk, specifically Mr. 芦彦林. Since I don't speak much Chinese, I was worried about the logistics of my trip to the Bingling Temple Grottoes. Mr. 芦彦林 went above and beyond by making several phone calls to my driver to ensure every detail was coordinated. He was incredibly thorough, asking the driver many detailed questions to make sure my trip would be smooth and safe. His kindness and dedication truly made my visit stress-free.
Great Amenities and Breakfast
The buffet breakfast was excellent. There was a wide variety of high-quality options to choose from, providing a perfect start to a long day of sightseeing. The rooms were clean, comfortable, and well-maintained.
Prime Location
You couldn't ask for a better location in Lanzhou. The hotel is situated right by the Zhangye Road Pedestrian Street and within walking distance of many major attractions, including Zhongshan Bridge.
Accessibility: It is very close to the subway and numerous bus lines, making it incredibly easy to navigate the city.
Convenience: Plenty of shopping and local dining options are right at your doorstep.
I highly recommend this hotel to anyone visiting Lanzhou, especially international travelers. The service provided by Mr. 芦彦林 and the rest of the staff is world-class!
Show more
Price per night from:$29
Posted on Sep 24, 2026|Business 2-bed Room
KonglinyesiThe stay was very satisfying. The lobby is spacious and the environment is elegant. The front desk staff were dedicated and efficient with check-in. The room facilities were complete, the bed was comfortable, and the in-room smart controls made for a great experience! The hotel front desk staff provided excellent service, promptly assisting with my needs and handling details appropriately. The bed was comfortable with a soft mattress, the water pressure was strong, water heated up quickly, and the temperature was just right, making for a fantastic shower experience. The internet speed was fast, which was convenient for work. Parking was easy and the location was excellent, making it convenient for getting around. I will definitely come back next time.
Show more
Price per night from:$32
Posted on May 30, 2026
TarishuiyunshenOverall, a great experience. The environment is clean and elegant, and the public areas are tidy and bright. The room layout is well-designed, the bedding is comfortable, and the soundproofing is good. The service is warm, attentive, and responsive. The dining offers a rich variety of dishes, and the flavors are home-style and delicious. It offers great value for money, making my trip very pleasant and comfortable. I will definitely choose this place again next time.
Show more
Price per night from:$30
Posted on Aug 22, 2026|Crowne Plaza Deluxe Yellow River-view Room-Two Beds
Guest UserAfter a few days in Gannan, I specifically chose a hotel with a bathtub and a pool for a relaxing night. The Yellow River view room offers first-class scenery, overlooking both banks of the Yellow River from a high vantage point. The breakfast was also good, the room was spacious enough, and the service was excellent – anything I needed was provided quickly. There's also a Reader Culture & Creativity shop in the lobby downstairs. I'm a hundred percent satisfied! The price was surprisingly similar to a three-star campsite in Gannan. The cost of living in Lanzhou is surprisingly affordable!
Show more
Price per night from:$57
Posted on Jul 28, 2026|Elegant Queen Room
Guest UserI read many negative hotel reviews before my trip and was hesitant to book anywhere. I ended up booking this hotel a day before, and it exceeded my expectations! The room was spacious, and the front desk staff were incredibly warm and welcoming – truly outstanding! The cleaning staff were also very friendly. Highly recommend! There's even a robot delivering food, which my child loved seeing for the first time! This hotel is excellent; the service in all aspects is meticulous and thoughtful. It's suitable for a stay, clean, comfortable, offers a great experience, is well-equipped, and provides great value for money. Downstairs, there are plenty of food and drink options, and a supermarket is very close by, right across the street. There's even a McDonald's!
Show more
Price per night from:$36
Posted on Jul 11, 2026
Guest User
I chose this hotel because it's the closest to Lanzhou West Station and offers a shuttle service. During check-in, I immediately booked the shuttle for the next day. The hotel called the following morning to say that due to the rain, the shuttle would leave 30 minutes earlier. So we went to the lobby to wait for the car. We were almost late for our train when the driver finally showed up in a 7-seater vehicle. There were 9 of us, so two people had to share a seat. Instead of dropping us off at the departure gate, we were taken to the underground parking lot. Everyone had to run to the ticket gate to catch the train. It was a bad experience.
Show more
Price per night from:$43