The Ritz-Carlton Naples, Tiburón

The Ritz-Carlton, Naples

JW Marriott Marco Island Beach Resort

"We stayed at the JW Marriott Marco Island Beach Resort for four nights and honestly expected a lot more. When we arrived, the refrigerator in our room was broken and one of the beds was soaked, with what looked like blood stains. Not a great first impression. Throughout the stay, service was consistently frustrating. There was no reliable internet, which made even ordering room service difficult. When we did manage to order, it took over an hour and 40 minutes. Breakfast each morning was another issue. Long lines, clearly understaffed, and not equipped to handle the number of guests. Overall, it felt disorganized and far below the standard you’d expect for a property like this. Really disappointing experience."

Naples Beach Club, A Four Seasons Resort

Compass by Margaritaville Hotel Naples

"Very good, clean, feels like a vacation"

Fairfield Inn & Suites Naples

"Exceptional customer service and care of service. Beautiful hotel."

Hampton Inn and Suites by Hilton Naples South

"Terry helped us so much with checking in for the Herpeton conference, including helping us get a space for those of us in the UDIE research group a space to practice our talks! Amazing stay that made our conference go much easier."

Hampton Inn Naples-Central

"Stayed there over the years. Very satisfied Breakfast has improved."

Bellasera Resort

"the service and atmosphere was amazing."

La Playa Beach & Golf Resort, a Noble House Resort

"One of my favorite hotels! Stay there every year!!"

Hilton Marco Island Beach Resort and Spa

"OUR LAST TIME AT A HILTON, Horrible staff! They'll use every chance to take your money. Upon check-in they request one of the highest "incidentals" fee $125 per DAY (higher than low end hotels with high risk guests). What they NEVER told us was that they would use that for a $40 parking fee DAILY, and a $20 resort fee DAILY. When I expressed my dissatisfaction for not being told during check-in I said "you guys are full of surprises, eh?", to which the manager in charge dismissively answered "I know, right?" and simply stayed quiet. When inquiring more, she simply said "it is must be written where you booked". Not only that was uncomfortable, but when my wife asked for the WiFi at the lobby the assistant wouldn't give it to her because our room was not ready yet! She claimed that after 4 pm we could get access to the password! RIDICULOUS! she only accepted to give her the password after fearignly looking at the manager and getting a nod from her. Lastly, she would not let my wife know when the room was ready, she said that only through SMS, but I had left the hotel for a meeting so there was no way she would know. The name of the manager in charge at check-in and check-out was Ana from Mexico and the assistant was a young lady with southeast Asia appearance."