Holiday Inn Express & Suites Camden-I20 (Hwy 521) by IHG

Motel 6 Lugoff, SC

Hampton Inn Camden

SpringHill Suites by Marriott Camden

"As a Marriott Titanium Elite member and frequent road warrior, I spend a significant portion of my life in hotels across the country. Because of that, I have never written a negative review, because I understand things happen, and I have always been treated well by local leadership. Unfortunately, my stay here was one of the worst I have experienced in years. I was assigned a room around lunchtime, and when I arrived to check in later, I politely asked the front desk agent, Sonya, if a room on a higher floor might be available. She told me the hotel was oversold and that nothing else was available. She then suggested moving me to an older Hampton Inn nearby, which I declined since I had already been assigned a room at this property and needed to remain close to the hospital where I was on call. When I went up to the assigned room, it was clearly not cleaned. The bed was unmade, and the bathroom was dirty, appearing as though the previous guest had just left. I returned to the front desk to inform Sonya. Instead of addressing the issue professionally, she accused me of “messing up the room.” She then stated she needed to go inspect the room “to see what I did.” I have never in my years of travel been accused of something like this by hotel staff. After inspecting the room, she eventually called the manager, Indera. During that time, I mentioned that if the hotel truly was sold out, I would need to find another hotel. At that point, Sonya stated that she had another room available and offered me one on the highest floor. I then asked, “I thought you said the hotel was sold out?” After that question, Sonya became verbally hostile and even refused to give me the key cards for the new room. I asked to speak to the manager. Instead of coming to the desk, Indera called me on the phone and immediately began screaming at me, claiming I had been rude and that she had been watching and listening to me on video from the back room. I asked her multiple times to come out and speak with me in person, but she refused and continued yelling. In the middle of this call, she started yelling about how the hotel was not required to give me a bottle opener. I explained multiple times that I had never asked for a bottle opener. She continued yelling until I repeated again that I had not requested one. At that point, she said “Oh, I must have you confused with another angry person,” and then hung up on me. I found out she was not at the hotel, and they had multiple angry customers that day. Only after this entire exchange was I finally given my room keys. Unfortunately, the problems did not end there. The replacement room was also dirty, with trash on the floor and a dirty bathroom. Over the next two days, I encountered multiple bugs in the room, raising serious concerns about bed bugs. Beyond the cleanliness issues, I had serious concerns for my personal safety due to the staff's behavior, particularly the manager’s aggressive and unprofessional conduct. The only re"

Holiday Inn & Suites COLUMBIA NE - FT JACKSON AREA by IHG

Holiday Inn Express & Suites BLYTHEWOOD by IHG

Holiday Inn Express COLUMBIA NE - FORT JACKSON by IHG

"Customer service horrible and the room was half clean not to mention the broken furniture hallways steeled like mold and mildew or old mop water won’t recommend"

Home2 Suites by Hilton Blythewood

"I very much impressed. Very clean and affordable, the breakfast was amazing."

Holiday Inn Express & Suites COLUMBIA-I-20 @ CLEMSON RD by IHG

"It was very clean and front desk lady was so nice. overall enjoyed our stay and will definitely be staying with them again when we come back!"