Stark County Hotels with Gym

Recommend a security team to assist guest with complaints that front desk employees obviously didn’t have time or the access to aide needs. I was insulted and disrespected by another guest, nothing was done nor suggested to assist me, no sensitivity to how emotional the situation was to me, and instead was forced to leave and then arrested for waiting outside the building for my minor children to come down because I pressed buzzer to once again ask for assistance in escorting them until they left the building. The night counter worker told inaccuracies as to me trying to re-enter the building which I never attempted, just simply pressed the button and returned to the car. My kids were left in tears from this nightmare

Customer service was excellent Charlotte who does the breakfast was awesome everything was wonderful. Will be returning in 9 weeks.

Room was clean and quiet. Breakfast was good and they actually left the food out until the time they said breakfast ended rather than packing it up 10 minutes early. The breakfast staff was even kind enough to ask us if we wanted anything else before they started putting the food away. The complimentary day passes to the Massillon Rec Center were great, also. It was a very short drive or walk away, and the aquatic center, gym, and exercise room there were a nice amenity.

Nice and clean hotel. Location was great. Some difficulty with the only one entrance and having to cross oncoming traffic. Slightly disappointed with breakfast options and quality but got through it. Staff was more than pleasant and helpful. .

Room was clean but outdated, check in process was a little rough as they had problems with processing customers payments ahead of me.Paper thin walls where you can hear everytime the room next to you flushed and every conversation in the hallway. Fire alarm went off multiple times.

The hotel's very clean very neat the staff the great the housekeepers I want to say they're the best the housekeepers at this Holiday inn are the best I've ever seen way to go I'll be back