Hotels in Harbin Sunac Land/The Sun Island, Harbin

Fantastic hotel! The room was clean and comfortable, and it had everything I needed. There was a washing machine, a refrigerator, and a large TV where I could cast videos from my phone. The view from the room's window was absolutely beautiful. The host was a kind person. I'm a foreigner, but I was treated politely and friendly. If you need cleaning, just text the host in the morning and your room will be tidied up. The hotel is located in a great neighborhood, not far from the city center. Everything you need is downstairs, including many shops and cafes. A subway station exit is conveniently located near the building, and there's a large shopping mall close by. I will definitely come back to this hotel. I hope the level of service and comfort remains consistent.

Facilities: Very good. Since it's the off-season, some pools are under maintenance and not all are open, but there are still enough to use. Cleanliness: Very clean. The water in the hot spring pools is crystal clear. Service: All the staff I encountered were very warm and friendly. The waitress selling drinks and ice cream in the hot spring area was especially thoughtful. I accidentally bumped and injured my leg, and she proactively helped me get ice and a towel for a cold compress, and kept asking if I needed any further assistance with genuine concern.

Traveling to Harbin with my kids, we stayed at the Crowne Plaza Harbin Songbei and had an incredibly comfortable experience! The room facilities are very new, and the Premium Twin Room had plenty of space. It was spotless and the environment was beautiful and quiet, allowing us to sleep very soundly. The service deserves five stars; the staff were warm and attentive, taking great care of families with children. The surrounding area has convenient transportation, close to Sunac Land and the Ice and Snow World. Overall, it offers excellent value for money. Five-star recommendation, it will be my first choice when I come to Harbin again!

The room was fantastic! We arrived super early, and the front desk guy, seeing there were no king rooms available, upgraded us to a family room. We were able to rest right away, which was really great! The room was spacious, clean, and even had a smart toilet. But the best part is definitely the location. The hotel is right outside Exit 2 of the metro, and buses like the 35 and 126 stop right in front, making it easy to get to all the attractions. Downstairs, there are breakfast spots, a small supermarket, and restaurants. Highly recommend!

To celebrate my child's birthday, we stayed at a family-friendly hotel that truly shares our values. It’s now clear to me why Harbin became such a massive hit over the past couple of years—that genuine warmth is simply part of their daily routine. Just like the continuous touching moments the Polar Bear Hotel gave us, hospitality was felt at every single moment. On the day of check-in, which was my child's birthday, a cute polar bear plush toy was sitting neatly on the bed as a welcome gift. The kid was thrilled the moment we walked in. Looking out the window at the polar bears' home and falling asleep with them filled us with excitement. The adorable bunk beds made my little one insist on sleeping on the top bunk, climbing up and down with glee. The lovely front desk receptionist also brought over fruit and a cake—a delightful and clever surprise, complete with a handwritten card: ”Hoping you grow up to be a lovely child and a brave adult. The road ahead is long, and may you always walk a path full of blooming flowers and meet a better version of yourself! Happy every day, and Happy Birthday today!” For some reason, my eyes welled up. The wishes were simple yet sincere, feeling just like family. Looking at the back of the card, I could tell it was written by a group of vibrant, warm-hearted people, not AI. We had a wonderful start to our short getaway. Afterward, my child participated in a hotel craft-making activity, independently joined a study-tour teacher and other young guests for a night-time adventure in the Polar Aquarium, and came face-to-face with Taotao the penguin. The child was overjoyed and gained so much from it. Especially the night visit to the aquarium—carrying pumpkin lanterns to hunt for treasure, seeing what animals like ”Maomao” and the penguins do at night, and receiving help from other kids to trade treasures. Beautiful moments of growing up happened right here. When it was time to pack up and head home, as you opened the car door, I spotted another card. My husband had picked it up when checking out, and I couldn't wait to open this second letter: ”Thank you for entrusting your precious family time to us. The breathless moment when your child 'spoke' with the polar bear, and the gentle light shared with you in moments of wonder, are the most shining memories. May this blue fairy tale become the warm foundation for your child to explore the world, storing up full energy for your little family. May the road ahead be bright, may your child always stay curious, and may your family be filled with sweet moments.” I struggled to keep my composure; this was yet another deeply touching moment of the trip. They understood me better than I understood myself. In just a few short lines, they captured every single desire deep in my heart. Yes, family time is infinitely precious to me; yes, my child gained courage, knowledge, and friendship during the ”Night Adventure in the Polar World” activity; and yes, this little trip has recharged our little family with full energy. More than once, my child said, ”Mom, I don't want to leave yet; Mom, I want to stay a few more days.” I promised her that when winter arrives, and when Elsa's castle in the Ice and Snow World is built, we will come back again, return to the Polar Bear Hotel, and look forward to our next chilly yet heartwarming vacation. Looking back, my last trip to Harbin was over a decade ago. This time, I came for a short birthday trip with my child. The next time we return should be very soon.

Facilities: There's a bathtub, which is great for a relaxing bubble bath. The room's cleanliness was also good. Breakfast: They have several topping options for noodles, and the breakfast variety is very rich. There were probably more than ten types of bread in the bread section, and freshly ground coffee was available. Environment: The lobby on the first floor has a Cotti Coffee, a snack cabinet, and a local specialty store. It's very convenient for receiving food deliveries and packages. Location: We came for skiing, and it's very close to Sunac Mall. You can see Sunac Mall from the hotel, and it's about a 5-minute walk. Taking a taxi to Qunli and Xicheng Hongchang takes about half an hour. A taxi to Harbin West Station takes about 40 minutes and costs around 30 yuan, which is a great deal.

My trip to Harbin during the National Day holiday was made even better by my stay at the Shangri-La Songbei. It's very close to the subway station, making public transport super convenient. Plus, there's a MixC nearby with plenty of dining options and places to entertain the kids. Big thanks to Shen Qi (Qiqi) for giving a toy to my child and for arranging a non-smoking room for us. The service was absolutely wonderful. I'll definitely choose this hotel again next time I'm in Harbin.

Chosen for our Harbin trip during the National Day holiday, the hotel is quite new. Arriving after 9 PM, we were still greeted with warm congee. The only downside was that it was a bit cold at night, and I couldn't quite figure out the air conditioning to get the heating on. However, the breakfast was incredibly rich, and the 'Guobaorou' (fried pork in a sweet and sour sauce) was absolutely fantastic! The coffee quality was also excellent, making it the best breakfast experience I've had. If I get the chance, I will definitely choose Atour again.

If you're driving, I'd recommend taking the exit at Songbei (unless you want to photograph the start of G1), even though it's further, it avoids most of the city traffic, reducing the chance of getting stuck. The hotel environment is top-notch, and parking isn't an issue. You check in at the South Gate reception, and the North Gate leads directly to the south entrance/exit of the Harbin Ice and Snow World, about a 10-minute walk depending on your pace. It's very close to the Ferris wheel and the big stage, and I believe it's not far from the subway station either. Cleanliness is a given and was excellent. The room facilities are comprehensive. When ordering takeout, be aware of potential delays; in my case, there were no delivery riders available. I'm not sure if this was an isolated incident or a common problem. During the Ice and Snow Festival, room prices double, but for convenience, it's an excellent choice. Harbin Ice and Snow World Adult Ticket - Standard Price: I booked the tickets with my room, and it was significantly cheaper than buying them separately. Important: remember to select your time slot when booking!

The location is excellent and the room was fantastic, truly no complaints. The front desk staff were also very attentive. It's conveniently located next to a transportation hub, and there's parking available when you return at night. A stroll around the area is also very pleasant. It's not far from the Harbin Grand Theatre, and the night view on the drive back is beautiful.