Renovated in 2023, the Royal Hotel Odate is a great choice for accommodation in Odate. Traveling to the hotel is easy with Odate Station located approximately 400m away and Odate Noshiro Airport roughly 25km away. Keeping busy is easy, with Nagakigawa Kasen Ryokuchi Park, Hachikō Statue and Ho-o-zan Gyokurin-ji Temple all nearby. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Odate hotel features parking on site. If cleanliness is important to you, this hotel makes an excellent choice, as our guests consider this to be one of the cleanest hotels in the city.
"We stayed two nights. It was a great experience. Room itself is good, bed is comfortable. Got onsen and free half portion of ramen and rice after 7:30pm, which is a bonus. Ramen is delicious. However, service for a part-time staff (a girl) was bad! This is the first time we experienced such bad service in Japan. First, her greeting was mean and rude, with no smile on her face and kind of ignoring the customer. Second, after we got the room key and get ready to take the elevator, we didn't know the way. She just kept ignoring us which a normal staff would show you the way to the elevator right after finished check-in. Lastly, after we entered into the room, we found out that the toilet seat was loosen. So we went down to the lobby to tell her about these. She was so unhelpful that she did not even want to come up to our room to see what happen, but just tild us to use the toilet in the lobby instead!
At the end, luckily there was another senior full time staff just on duty, we told him about this, and he immediately went up to our room to see what happen. Will give this senior staff a 5 star.
So other than that part-time staff (girl), all were pretty good."