Hotels near Hiroshi Senju Museum Karuizawa, Karuizawa

I really enjoyed my stay at this brand new hotel. Although it has been open for a couple of months, they have kept everything spotless. The lobby with open fire is beautiful and a comfortable area to have a drink and relax. The room itself was also incredibly clean and everything worked well including the WiFi. The hanten jackets were in the colours of the Ukranian flag which was a nice touch. The breakfast was good, as was the restaurant in the evening. The public bath was a nice place to soak after dinner. Service was good although it's clear the team was new and still training - I am sure this will change in time. Small criticim is there was no room service menu in the room. This was fine as it was on the TV but navigating to the menu needed Japanese skills. The architecture and general design is fantastic, as are the fittings and the carpets are just beautiful - same as all new IHG properties I think.

We stayed in a room accommodating 3 people. The sofa bed is big in principle big enough for my daughter but she found it easily falling down probably because the base is a sofa which is apparently smaller than the mattress! The hotel room is generally clean. We had a shabushabu and teriyaki dinner at the hotel which was relatively expensive but the quality is excellent and we found it worth a try! More importantly, the hotel is conveniently located near the outlet where we had a happy shopping spree😊

I had a horrible night in this hotel that started from the moment I arrived. (1) The ”forest view” rooms are actually a view right over the parking lot, and they intentionally don't show this on the website. So you have an open air bath on your balcony in full view of the parking lot. I never complain, but I asked for a different room because it was so horrible. The woman first said they had no rooms, so I said I'd rather have a refund and go to a different hotel. Then she said they have another room, magically, but I had to pay $200 to change rooms. Unbelieveable. Even once I changed rooms, there's still a heavily trafficked road just in front of the hotel, so you don't feel like you are in tranquil wilderness, just feels like being in the middle of town. Awful. (2) There is no room service breakfast. The website advertises room service breakfast and the menu in the room even says there is room service for breakfast. But I asked multiple people and they all said no, sorry, I had to go to the restaurant. Having a relaxing breakfast in my room is my favorite part of staying at a nice hotel - I would not have stayed here if I had known there is no room service breakfast. (3) Because there was no room service breakfast, I had to go to the restaurant in the morning. The hotel has two wings and you have to take two elevators to go to the restaurant. I took one elevator down to the lobby, then there was a woman standing guard in front of the other elevator. She said I couldn't enter the restaurant in my slippers which were in my room. I actually had to go back up the elevator to my room and put on my boots and then go to the restaurant again. It was unbelieveable. Insanity. (4) The website shows an outdoor camp area where you can have a drink and cook smores over an open fire in the evening. At check in they told me it was closed because it had snowed the previous day. That is the perfect time to have smores outside. I was so mad about this as well because it was a big part of the reason why I chose this hotel. Overall, this hotel has almost no customer service ability. They can't fix any problem and instead are very rude with you if you nicely ask for anything. The woman who dealt with me when I didn't want the parking lot view room was extremely rude, I've never seen anything like it before. This hotel is a disaster - I highly recommend you stay away!

I was surprised to see a hotel of the Floral Group in Japan. After reading the comments section, I learned that the front desk staff can communicate in Chinese and there is a pick-up and drop-off service from the JR station. It will be open in 2024. I made a reservation without hesitation. Before checking in, I learned The hotel contacted and learned that Mr. Hoshikawa and his wife are also Chinese. They have been studying in Japan for more than 10 years. It feels like meeting old friends in a foreign country. Because it is our first time to travel to Karuizawa, everything is strange to us. Hoshikawa The husband took the initiative to introduce us to us, and sent us to the car rental company to pick up the car the next morning, and reminded us of the precautions for driving in the snow. Since we stayed at the Karuizawa Prince Hotel the night before, our glasses and power bank were left behind. The hotel forgot to take it away, so I asked Mr. Hoshikawa to contact the Prince Hotel for help. Because the hotel is located halfway up the mountain, the hotel provides kitchen utensils for travelers to cook by themselves. Fortunately, we had enough time, so we bought all the hot pot at the 7-11 supermarket in Karuizawa. Ingredients, of course eating hot pot in the guest room restaurant is a rare experience! Thank you again🙏”Mr. Xingchuan” for your service!

It's been ９ years since I visited here. The good thing about this hotel is that the room was very large, very private, very relaxing, and I had a meaningful time. This time, I didn't eat at the buffet venue because I was in the corona, so I took it back to my room and ate. I think this was good because I was able to eat while watching TV in the room, and I didn't worry about infection. Is the bath flowing directly from the source? I don't know, but I think it was very good. The negative point is that the Wi-Fi in the room is now cut off in the middle of the pass, and even if it is connected, the speed is slow and useless. ９ I visited for the first time in a year, but the previous Vikings were very satisfied with the number of items, but this time there were not many items, and it was very disappointing that it was the same every day. However, the hotel life with a lot of private feeling is the best. I will use it again next time.

Visited Palcall with my girlfriend this February to learn how to snowboard and had an amazing time. The staff were incredibly friendly, from the person who picks you up from the train station, to the front desk, to the ski rental operators all the way through to the wait staff serving the food. Rooms were spacious and clean, food was great with a buffet in the morning and evening. The skiing in the resort is really good as well, with lots of runs for both beginners to advanced. I really recommend this place for couples, families or even with a group of friends!

The hotel is brilliant overall. The room was big and clean, with the needed toiletries. The heating might be too warm for my partner and me, and we had to leave the balcony door open to let in fresh air. We definitely love the Japanese balcony and onsen bath. The food for dinner and breakfast was local and delicious. It's easier to get to the hotel if you drive. The hotel does provide shuttles. It would be better if the young staff could learn better English as there were plenty of international tourists. It did create some funny embarrassment. To our surprise, the staff member with the best English was the young lady serving us at the restaurant. We'd like to thank her for this. (P.S. I do speak some Japanese.) In sum, it was a great experience, and we enjoyed the stay. We highly recommend this onsen hotel to fellow tourists.

It is very convenient near the station. Go straight from the deck on the second floor of Takasaki Station and go down the end to reach the front entrance, so I arrived without hesitation. The hotel itself, like other word of mouth, the walls are thin and the noise of other rooms can be heard, but I couldn't hear anything like TV or voice. The facilities are old, but I didn't really care because it was clean. However, it was a pity that the air conditioner was controlled by the center and the temperature could not be adjusted.

I believe that this inn is making various efforts to keep up with the news of the times without worrying about being a long-established establishment. Since it's a large hotel, the rooms come in a wide range of ranks and prices, but the public spaces such as baths, lounges, and dining rooms are all the same, so it's best to choose based on what's important to you. If your purpose is hot springs and food, we recommend cheaper rooms as they offer better value for money. [Room] Since I was traveling alone, I thought it would be OK as long as I could enjoy the hot springs and food, so I booked the cheapest room at Suzuran-tei. However, since it was a weekday in the off-season, the room was empty, so I was upgraded to a room at Seiryu-tei. The room was large and had a great view. Seiryu-tei was very convenient because you could go to the restaurant, take a bath, or go to the lounge quickly by taking an elevator. The Suzuran-tei restaurant I had booked was located in the back, so it might be a little inconvenient, but the view was nice and it didn't seem too bad. [Bath] The service that you can use the private open-air bath for free for 30 minutes is very nice. The private bath also has proper handrails, a shower chair for nursing care, and a table for changing diapers, so that elderly people and people with children can use it with peace of mind. The large public bath and women's open-air bath were also very nice. [Meals] Dinner and Japanese meals were served in a private dining room. It's very nice because you can eat slowly and calmly. Dinner is not the Kaiseki meal that is common at hot spring hotels, but more like ``Japanese-style French cuisine eaten with chopsticks.'' In terms of quantity, it is suitable for women and the elderly, but it may not be enough for men. If you don't have enough, you can add local Shinshu dishes such as horse sashimi a la carte. For additional dishes, you can get a discount if you order from the list in your room by 17:00. [Hospitality] All the staff were very nice. Although it is a long-established hot spring inn in the mountains, it had the atmosphere of a city hotelier. I felt the company's efforts to keep up with the times. [Cost performance] This time I stayed on a weekday during the off-season, so not only was the price reasonable, but I also received an upgrade to the room, so the cost performance was quite good. Tateshina is quite cold in the winter, but if you are planning a trip to mainly enjoy hot springs and meals, we recommend visiting during the off-season as it is very cost-effective. [Access] There is a free shuttle bus that runs regularly from JR Chino Station.

When we booked a 'traditional room' at the Kambayashi Hotel we had hoped for an authentic Japanese Onsen experience - and we certainly got it! The atmosphere of the hotel has a wonderful sense of calm and the room was laid out beautifully with futon beds (which were very comfortable) and thoughtful origami cranes on each pillow. The paper Shoji screens and the original furnishings were stylishly understated - when we opened them in the morning we were met with a spectacular view of gardens and mountains. We had hoped to have our own private Onsen (check this when making your booking) but the separate 'private' Onsens were available at a small additional cost. The outside experience amid the autumn colours was absolutely amazing. Each morning, we had breakfast which in itself was a experience (wearing the Yukatas and sandals provided really adds to the moment) We were offered a selection of Japanese or Western dishes (depending on your choice) each were delicious. There were a few other great eateries in the area for dinner. It was also an unexpected treat to find that the Snow Monkey Park was a short(ish) walk from the hotel, the forest trail added a sense of mystery to our anticipation. Our two nights at Kambayashi Hotel will be remembered forever (perhaps even repeated) We would wholeheartedly recommend it - but I'm also aware that too many visitors may change the serene nature of it! Hopefully a percent balance can be found.