Hotels near Balabag, Boracay Island

"The best hotel thus far. The staff were AMAZING!! The breakfast had so much variety and was yummy. The shuttle service was swift . Most importantly, the beach was absolutely stunning. I highly recommend this hotel.."

"Our stay at the hotel had many positive aspects, but unfortunately, the overall experience was not satisfactory. Let me start with the good points: the rooms were clean, bright, and beautifully designed. The breakfast was excellent, and the facilities—such as the gym, kids' club, spa, and swimming pools—were impressive. The location is also amazing. However, two major issues overshadowed these positives and would prevent me from returning. Events and Weddings: During our 3-night stay, events disrupted our experience on 2 nights. On the first day, the rooftop infinity pool was closed to all hotel guests due to a private event. It felt unfair—having a beautiful pool but being unable to use it because it was rented out to someone else. On the third day, half of the beach area was occupied by a wedding setup, and loud music could be heard from our room until 10 PM. This made it impossible to relax on the balcony or enjoy the peaceful atmosphere of a 5-star resort. Instead, it felt like being at a nightclub. The noise was particularly frustrating because we were traveling with a 2.5-year-old child who usually goes to bed at 8:30 PM but couldn’t sleep until 10 PM due to the loud music. After the wedding ended at 10 PM, the staff began cleaning and moving equipment back to the building, creating significant noise until 11:45 PM. This happened repeatedly, with loud sounds every 15 minutes (Unfortunately, I cannot upload videos to give an idea of the noise experience due to size limitations, but I’ve included screenshots below). For a hotel charging over $300 per night, this level of disturbance is unacceptable. Service Speed and Quality: The service was consistently slow and inconsistent. Simple requests, like asking for ice to be delivered to our room, took up to an hour. At the beach restaurant, it took 15-20 minutes just to receive a menu, even after asking multiple times. There were also mix-ups, such as being brought a bottle of Sauvignon Blanc instead of the Chardonnay we ordered. While the hotel has many great features, the lack of consideration for guests during events and the poor service quality significantly impacted our experience. For the price paid, we expected much better."

"We had an overall wonderful experience at Henann Crystal Sands Resort. The hotel was very clean, and the staff were incredibly friendly, polite, and always smiling. Everyone was genuinely helpful, which made our stay even more enjoyable. The airport transfer was very smooth, and the team helped us with our luggage from start to finish. Early check-in was kindly permitted, which was extremely helpful as we were traveling with our 11-month-old baby. The baby cot provided was the cleanest we have ever seen, which gave us great peace of mind. Breakfast was decent with a good variety, and the seafood buffet dinner was absolutely amazing—we enjoyed it twice during our one-week stay. The pool bar had a great atmosphere, and the food there was also very good. The sky pool offered a beautiful view, especially at sunset, and was one of the highlights of the resort. The massage service was excellent. We tried both the poolside massage and the in-room massage, and both were very relaxing and professionally done. The beach in front of the hotel was the cleanest and whitest we saw on the island, making it perfect for relaxing and enjoying the sea. We would definitely stay at Henann Crystal Sands again on our next trip to Boracay and highly recommend it, especially for families with young children."

"It was good experienced. Highly recommended hotel."

"Great stay at the hotel with free wifi. Value for money. Spacious room with comfy bed. We’ll definitely stay there again."

"This Hotel is located at station 3., literally in front of the beach... upon arrival they will give you a welcome drink. They also provide beach towel.. the staff are so welcoming."

"Amazing service at this hotel, the staff go above and beyond at every step to help you, and they were extremely polite and friendly the whole stay. The rooms were light and spacious, but I would recommend garden view over the pool view because of a loud fire show that happens poolside every evening at around 8pm. The hotel undersold it's proximity to the beach, it is less than 5 minutes from hotel to the water, and they have a great towel system where you can borrow from the hotel and take it with you. They also have sunbeds on the beach reserved just for hotel guests. The hotel itself has 4 pools, 2 of which are connected to rooms. One pool has the bar attached, and the final pool at the end closest to the beach is quiet (and with less children!) Plenty of sunbeds available with comfortable mats, tables, and umbrellas. The only part of the stay that was underwhelming was the food - the area that the hotel has made for the restaurant is open-air, and so the pastries were crawling with flies every morning. It was also very busy every day due to limited space, and there weren't a lot of options."

"Our stay at Henann Lagoon was truly unforgettable! 🏝️✨ For 5 days and 3 nights, we were surrounded by comfort, relaxation, and warm hospitality. Our room was kept spotless every single day thanks to their consistent room service that made sure everything was clean, refreshed, and fully stocked with all the bathroom essentials we needed. And the food… absolutely extravagant! 🍽️ Every meal felt like a feast, with flavors that made each dining experience special. Whether we were lounging by the pool, enjoying the quiet ambiance, or indulging in delicious dishes, everything felt effortlessly luxurious. Grateful for such a wonderful stay Henann Lagoon definitely made our trip memorable. 💙✨ Can’t wait to come back!"

"Overall great experience. The location was excellent, beautiful beach front. Facilities were okay, rooms are cleaned twice a day. Get the buffet instead of ordering ala carte, much value for money. Use the free shuttle service to anywhere on the island!"

"Amazing experience food and staff friendly, clean room perfect for family."