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Verified reviews
Location9.0
Amenities9.1
Service9.3
Cleanliness9.1
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All reviews(56)
Positive reviews(55)
Reviews with photos/video(14)
Great service(16)
Awesome stay(12)
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Convenient location(12)
Clean and tidy(11)
Close to metro(10)
Tasty food(5)
Negative reviews(1)
Guest User
Superior Room
Stayed in Sep 2025
Business traveler
11 review
9.0/10
Great
Posted on Nov 7, 2025
good service and hotel , very nice and will book this hotel again when go to Paris, thanks
Zhongjishemian
Deluxe Double Room
Stayed in Aug 2025
Couple
6 review
7.7/10
Good
Posted on Sep 8, 2025
First, the pros: The location is excellent. Right opposite is the Embassy of Côte d'Ivoire in Paris, and you'll see people lining up early every morning. I took the Eurostar to Paris Gare du Nord, then just one metro stop to Saint-Lazare, and the hotel is a five-minute walk from the station exit. To get to Versailles, you can take the L line directly, which is much better than the C line, and the Navigo Pass (N card) is also valid. Around Saint-Lazare, there are numerous bus routes to various attractions, many of which are terminal or starting stations. Saint-Augustin station, just across the street, also has many connections. In short, transportation is exceptionally convenient. Downstairs, there's a Carrefour and a Normal store – one for groceries and drinks, the other for daily necessities.
The staff are all very friendly and enthusiastic. The hotel's own restaurant serves delicious food, and while the selection isn't vast, it's better than some of the surrounding cafes.
With the pros out of the way, let's talk about the downsides:
1. The showerhead and hose connection leaked quite badly. I didn't bother reporting it because I was usually out early and back late, and didn't want repair staff entering the room when I wasn't there. Plus, I mostly used the overhead rain shower, so it was manageable.
2. Housekeeping was frustrating. I had to ask the front desk when the body lotion ran out. The next day, the tissues were gone too – it felt like everything depended on guests proactively reporting issues.
3. For drinking water, you had to take your bottle downstairs to refill it yourself every day, and the provided bottle was only 770ml. The hotel's own restaurant, apart from breakfast, was closed on Saturdays and Sundays – they really take their weekend off policy seriously!
4. Breakfast choices were limited. It was fine for a few days, but after a week, I couldn't face it anymore.
If it weren't for the sudden, crazy price hike in September, I definitely would have stayed somewhere else. 17,000 for six days is absurd. This place is barely three-star level, on par with a budget chain like Hanting.
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Bincenlouxini
Superior Room
Stayed in Jul 2025
Other
32 review
10/10
Outstanding
Posted on Aug 26, 2025
The hotel was truly excellent. First off, it's brand new and conveniently located, just a couple of turns away from Galeries Lafayette and Printemps. What's more, the lunch and dinner options were outstanding! I honestly regret not trying them sooner; I should have had the fish dinner on the very first day. It's also very reasonably priced, with main courses at just 21 Euros. A 21-euro main course here is an incredible value, far more delicious than just a sandwich from Paul's – truly delightful! Overall, the area felt very safe too.
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Guest User
Superior Room
Stayed in Aug 2025
Business traveler
1 review
6.5/10
Posted on Sep 16, 2025
The queen bed was made up of two mattresses instead of one which is not expected. The water in the shower was too small to use.
Guest User
Superior Room
Stayed in Apr 2025
Family
25 review
10/10
Outstanding
Posted on May 4, 2025
It was very good Hotel very good location
118936****
Family Room
Stayed in Jun 2025
Family
6 review
10/10
Outstanding
Posted on Aug 27, 2025
The room had comfortable bedding and was very quiet. Plus, it's really close to Galeries Lafayette!
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Pang Kim Choon
Superior Room
Stayed in Oct 2025
Couple
3 review
10/10
Outstanding
Posted on Nov 30, 2025
Fantastic location, great service and absolutely beautiful room!
Guest User
Deluxe Room
Stayed in May 2025
Traveling with friends
2 review
8.0/10
Very good
Posted on Jul 2, 2025
Nice place with good servic. We highly recommend to stay here if you visit Paris
Guest User
Deluxe Double Room
Stayed in Mar 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on May 3, 2025
The hotel boasts an ideal location with excellent accessibility and a secure atmosphere, making it easy to get around and providing peace of mind. Guests can expect a comfortable stay thanks to the comprehensive facilities and luxuriously soft beds that ensure a restful night's sleep. Furthermore, the exceptional service staff are always attentive and eager to assist with any request, guaranteeing a pleasant and accommodating experience.
Erikliii
Superior Room
Stayed in Apr 2025
Couple
4 review
9.0/10
Great
Posted on May 15, 2025
Great location. Got everything that you need basically. Good for a short stay!
Anonymous User
Deluxe Double Room
Stayed in Jul 2025
Couple
42 review
9.0/10
Great
Posted on Sep 9, 2025
Breakfast can be served on your room's balcony.
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Guest User
Superior Room
Stayed in Mar 2025
Couple
1 review
8.0/10
Very good
Posted on Apr 22, 2025
Wonderful location but the rooms need to be better.
Guest User
Superior Room
Stayed in Aug 2025
Family
1 review
9.0/10
Great
Posted on Oct 11, 2025
Comfortable bed and pillow
Guest User
Superior Room
Stayed in May 2024
Other
193 review
10/10
Outstanding
Posted on Jun 30, 2024
Fantastic hotel, receptionist was very kind and we had a lovely stay here. Will come again :)