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"After checking in, I put my luggage in the room and left quickly to take care of some work. When I came back, I found an elderly woman and a Black woman behind her entering a code and unlocking my room door. I immediately went up to question them, but I got no response. They even blocked me outside the door. By the time I managed to get into the room, both of them had already left. I then messaged the owner, but received no reply at all. This situation made me feel extremely unsafe, and I couldn’t sleep the whole night. My laptop, tablet, phone, and bank cards were all inside the room. I do not understand how they knew the code or why they were able to open my door. This experience has seriously raised concerns about the hotel’s security and management."

"The location was very well organized, clean and comfortable, the location was also excellent and made it easy to move. The service was very careful and everything happened as expected. I would certainly host again and recommend to other guests."