Jeddah Hotels with Private Pools

"We stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming. Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call. Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message. Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings. On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team. Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay."

"We were friendly received by the receptionist oldane and staff mizanon. The security officers are also friendly. The room was clean. Good Wi-Fi at the room and in the hotel. You can even check out until 14:00 and think with you. A large shopping mall at walking distance. In short, a fine hotel with good location with friendly people. A recommender!"

"The staff of the front disk is very helpful and kind , really the hotel room is very comfortable and clean."

"Booking overseas hotels through Ctrip is incredibly convenient. Everything was wonderful, I had a great holiday, the room types were great, and the prices were cheaper than other platforms. The key is the super convenient payment process. When I couldn't pay online from other websites, Ctrip handled everything perfectly; customer service took care of everything. They also offer 24/7 support for any issues."

"The TV was out of order and required a technician, who was only available in the morning. My reservation included breakfast, yet I was asked to pay for one person's breakfast, as they insisted the booking only covered one. This charge was upheld even after reviewing the bill. Furthermore, the parking was very cramped, and the lower levels were closed for maintenance."

"it was a perfict trip "

"The city center hotel recommended by customers is next to the main road, not too far from the airport, and is convenient for travel. There is a large shopping mall and Chinese restaurant next to it. The hotel environment is okay and the breakfast is simple"