Local Stay Hotel, BW Signature Collection ★★★★

"We checked in on September 10th, and immediately upon arrival, the receptionist insisted we only had one person booked in their system, offering to pay for a second person for three more nights. After we persisted, she called someone to check, and it turned out everything was fine and we had paid for everything. She was rude, as if we were being rude. We also booked a room with two separate beds, as the photos showed, but they gave us a room with one queen bed. We upgraded to another with two queen beds, but we had to separate them and ask for two sheets. She also said the washing machine was broken, and two days later, another girl said only the dryer was broken, and we didn't have time to wash our clothes. The outlets on one wall in the room didn't work, and the TV didn't work either. The kitchen has a stove, but no pots or pans, so we couldn't cook anything. The breakfasts were quite good, with plenty to choose from and enjoy. The rooms were really clean. The spa and pool were practically deserted at that time, but swimming was possible. There weren't many restaurant options for dinner, and the nearby restaurant was only open three days a week, which was too late for dinner. The gym didn't have much equipment, and one was broken, which was a concern for my husband, who was upset. It's worth a visit if you have your own car and want some peace and quiet."

Grand Hotel Therme ★★★★★

"The food is beyond criticism. The service is extremely bad. I ordered a car and they left it at the bar instead of bringing it to me. They are rude."

Regnum Banya Thermal Hotel ★★★

"Another great stay at the boutique spa hotel and look forward to the next."

CORNELIA DELUXE RESIDENCE ★★★★

"Writing a review or even complaining is something I usually never do but had to here so to keep it short and sweet. the staff in this hotel are the rudest and most ignorant staff we’ve ever had and outright made our trip hell please do not stay here and avoid at all cost. You think you can ignore it and just get on with your holiday but anytime you need to speak to reception which you more then likely will a few times the outright attitude that will come your way will literally leave you baffled as to if what is happening is real"

The Balkan Jewel Resort, Trademark Collection by Wyndham ★★★★

"Absolutely amazing place, great view of the mountains, delicious food at the restaurant and awesome spa/wellness center. 10/10 would recommend"

Pirin Golf Hotel & Spa ★★★★★

"Hotel was very nice but staff attitudes were poor and lack of staff made it hard to get drinks at the bar. We arrived late at 11pm and everything was shut. Bar closed at 10:30pm and no refreshments were laid on for us even thought this was a 5 star hotel and we were all inclusive. Food was diabolical and always cold. Their themed restaurants had very limited food and again came out cold. There were lots of guests and all mentioned about the staff and food issues. This maybe be better at other times of the year but I would skip this place in early October!"

Pirin Golf & Country Club Apartment Complex ★★★★

"So-so."

Villa Sofayla w Jacuzzi Near the Pirin Golf Resort ★★★★

Aspen Golf and Ski Resort ★★★

"A wonderful location for a perfect holiday! 🌟 The staff are exceptionally friendly and make you feel right at home. The swimming pool, wellness center, and gym are definite highlights and add to the overall experience! 🏊‍♀️🧖‍♂️💪 One of the best surprises was the massage service—absolutely amazing! 💆‍♀️💆‍♂️ If you’re looking to unwind, booking a massage here is a must. For an additional fee, you can enjoy the on-site restaurant, and there’s also the convenience of doing laundry with access to a dryer. 🧺 A shuttle bus runs daily to and from the ski area, making it easy to hit the slopes. 🎿 The surrounding area is perfect for a nice walk, and for small essentials, there’s a mini-market on-site. Larger supermarkets are just a 5-minute drive away, offering everything you might need. 🛒 All in all, it was a fantastic stay, and I’m already looking forward to coming back! 🌿✨"