Find Resorts in Saint Thomas

"Check-in Delays: Upon arrival, we were met with a very slow check-in process that resulted in a 30-minute wait, which was an exhausting start to our vacation. Failed Special Request: We had specifically coordinated with a staff member named Jaaziel to arrange a birthday cake for my daughter. Despite providing all necessary details including flavor and timing and two days later, we discovered that the order had never been placed with the bakery. No Follow-up: At 4:00 PM, we were told the staff would ”see what they could do.” We waited an hour for an update, only to be told they would call us back by 8:00 PM. That follow-up call never happened, nor did we receive any apology or acknowledgment for the breakdown in communication."

"Clean room with basic amenities comfortable and easy access for transportation to wherever you want to go! The All Inclusive package is a great value for a short stay. Service is good and the food is good with plenty to choose from the menu. The beach is nice with very easy access and water sports available, such as kayak, paddle boarding and small sailboat. There are scheduled boat trips for you to choose from for day trips and sunset cruise. A pleasant stay to rest and relax while enjoying the tropical sunshine and beautiful vistas."

"July 5th- 7th, 2025 GOOD 1. Friendly staff 2. Room looked very nice 3. The roof top pool bar was great! We could not smell the seaweed/ sewer from there. 4. The regular pool was also nice however, the stench was horrible down there. BAD 1. The seaweed/ sewer scent permeated the air upon entrance to the hotel 2. The room had a bit of a musty scent 3. There was no drinking water in the room, and it was not included in room service. We were told to drink the tap water as it was filtered . The water was heavy and horrible!. 4. There was a horrible sewer stench which came from the shower/ tap once you opened the water. We could barely use to brush our teeth it tasted so bad."