"Check-in was smooth. The room was clean and nice. There's a TV to stream from your phone. However, the Wi-Fi signal was poor."

"The area the hotel is being built in is nice and handy for Val d’europe and Disneyland Paris. The hotel wasnt built in time for our reservation so we had to be moved to a hotel around the corner which was unfortunately dirty and had no housekeeping for 6 days. Hopefully we can stay at this new hotel on our next visit to review it properly"

"It was really clean room, but not so many amenities"

"I love this hotel so much. everything is nice and also the staff very friendly and helpful. Only 2 minutes walk to Shopping and 10 minutes to Disneyland."

"I stayed here when visiting Disneyland Paris. It was clean, but be aware there's no hairdryer. The front desk staff were friendly, and the overall cleanliness was good."

"This place is incredibly convenient! Right across from the hotel, there's a huge shopping mall connected to an outlet village, and plenty of restaurants nearby. The free shuttle bus to Disneyland is only one stop away. The only minor downside was that for some reason, on the way back from Disneyland, the shuttle didn't drop us off at the hotel entrance, and we had to walk quite a long way."

"The busstop for free bus to Disney is approx 200m from the hotel. The aparthotel does not come with daily room cleaning services. You have to ask for essentials from the counter. There was one night we requested for shower and shampoo, but was told it was out of stock. We only received supply the following night, so be prepared. Rooms do not have air con, so we were provided small table fans. May be stuffy during hot summer days. There are many restaurants near hotel which is just opposite a super big mall. However still value for money if you want to stay near Paris Disneyland yet don’t want to spend too much staying at their hotels."

"We stayed at the hotel for 2 nights and really enjoyed it. We were there to visit the Disney parks, and it was the best decision we made! The Disney hotels were exorbitantly expensive, and this one offered excellent value for money. We were right next to the mall and a 9-minute walk from the metro, which is just one stop from Disney – meaning we were there in 18 minutes. Coming back was also great, as the metro gets crowded with people returning, and our stop was the first one. The area felt super safe to walk around at night too. The place was very clean and organized. The breakfast spread was very generous, with lots of options and fresh ingredients. There's no air conditioning, but there's a fan that was a lifesaver during those hot days. Wilson at the front desk was very helpful and even managed to get us an extra fan. We would definitely come back."

"Here’s the review with that point naturally incorporated: Unfortunately, this was not a pleasant stay, and I would not recommend this property. The self check-in process is unnecessarily complicated. The instructions initially direct you to a different side of the apartment building, which is confusing. Unless you read them very carefully, it’s easy to spend at least 30 minutes just trying to check in. Between accessing the building, collecting the keys, entering the apartment, retrieving the car park fob from the kitchen, and finally getting to the parking area, you end up opening around 6–8 different doors before you’re fully checked in. It is far more complicated than it needs to be. The underground parking is secure, but it is very dark, has a strong unpleasant smell, and many of the surrounding parking spaces appear to be used as storage areas, giving the whole area an untidy feel. Inside the apartment, the linen was clean, the kitchen was well equipped, and the main bed was acceptable. However, the sofas were heavily worn, stained, and looked dirty. The sofas shown in the listing photos appear clean, tidy, and in good condition, but they do not reflect the actual condition of the furniture provided. The listing also suggested the apartment was suitable for three adults and children, but the sleeping arrangements don’t realistically support that. The sofa bed is very worn, and the single sofa bed isn’t suitable for either adults or children. Before arriving, I contacted the host to request fans as there was a heatwave forecast. I received no response. The apartment became extremely hot, and with no fans or any form of ventilation, it was very difficult to sleep. Travelling with young children made this even more challenging. There are also several maintenance issues. The toilet door handles are very stiff, the wardrobe doors are difficult to operate, and the bedroom has no main light—only bedside lamps. The only convenient power socket is occupied by the bedside lamp, so if you need to charge your phone, you have to unplug the lamp and leave the room without lighting. The hallways throughout the building also have a persistent unpleasant smell. The biggest issue occurred on the morning of checkout. At around 8:30 am, the water supply stopped completely. We were unable to shower, wash properly, or get ourselves and the children ready before leaving. I contacted the property immediately but was simply told to send an email and wait up to six hours for a response, which was completely impractical given we were checking out that morning. I then contacted Trip.com customer service, who responded immediately and genuinely tried to help by contacting the property. Unfortunately, the property management never responded to them either, leaving customer service with very few options other than offering a small compensation. While I appreciated Trip.com’s prompt support, it did not resolve the situation. Having to end a family holiday without running water and without being able to take a shower is simply unacceptable. Overall, while the apartment has a few positives such as secure parking, clean linen, and a functional kitchen, these were outweighed by misleading listing photos, poor communication from the host, uncomfortable sleeping conditions, inadequate facilities during a heatwave, maintenance issues, and the complete lack of support when a major issue occurred. I would not recommend this property. The only positive experience was Trip.com’s customer service, who responded promptly and did their best to assist despite the property’s lack of cooperation."