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trip for 3 people, there is extra bed available on request. all staff are extremely helpful and hospitable

The villa looks very² nice and picturesque, The space for a small family was just nice (2 adults, 1 kid - Luxury Villa 3 Person-Twin Bed). When we get into the room to settle down, the aircon have already been switched on. The pool looks clean and well maintained. During the day, the pool will feel cold and when at night it gets chilly. After swimming, can just dry your clothes by the pool bcs there is direct sunlight. Hotel staff was friendly and helpful all the time when we need their assistance. But we noticed during the day, the aircon could not perform well. The room temperature will only starts to go down during the night (after 9pm onwards). We do understand that the hotel is like an outdoor villa, but we do find some ants running around everywhere. Luckily we dont find them on our bed. Then their shower and bidet does not look well maintained. Got alot alot of white stains all over. Also, their bathtub, we found a few brown stains which we try to remove it on our own but couldn't. Last but not least, there is no table and chairs for us to dine. Normally we would just sit on the floor in our room in front of/below the aircon, so that we can feel cooling while eating. Overall, i would give a 7/10, their villa could have look better if they maintained their property well and provided proper place for dining. As a person, im not really fussy to all of the negative statements stated above but my spouse aren't really happy about it so im here to share 2 person p.o.v. But i am very fussy when comes to the air conditioning. But due to my itenary, im always outside during the day and only be back in the room at night, so i decided not to request change of room or servicing the aircon.