"Facilities: Fully equipped Cleanliness: Clean Environment: Comfortable Service: Attentive The hotel is well-equipped, clean, tidy, and comfortable, with a beautiful and pleasant environment. The service is warm and attentive. I will definitely stay here again! 🌹👍"

"Clean. Spacious. Better than expected from chain hotel"

"N/A, thanks!"

"The hotel was a little bit understaffed but the workers were friendly and professional. The location for my purposes was good. Breakfast was solid for he price range. I would definitely stay there again."

"The hotel was quite clean, and the room had no unpleasant odors. There's a large park nearby, and the staff were very friendly. There were plenty of TV channels. The facilities were rather old; the bathroom door automatically locked, requiring a coin to pry it open. Bottled water wasn't provided. The breakfast selection was limited, and the taste was average. The free parking lot was large and relatively safe; I left some things in my car without having my window smashed."

"This was an absolutely terrible experience. 1) At check-in, they made me wait endlessly. Even though I had pre-paid for my room and arrived after 5 PM local time for check-in, they told me there were no rooms available and to wait until cleaning was finished. It was an absolutely unacceptable check-in experience. 2) At check-out, they charged a parking fee (totaling $30, $15 per night) to my invoice without my knowledge. They simply ended the check-out process, saying they would email the invoice without any explanation. I didn't even have a car or use parking, but I only found out about this after checking out, leaving the location, and returning home. Is it acceptable to charge guests fees without any reason like this? 3) They also made me wait an extremely long time at check-out. Even though I was checking out at 8 AM, there was no one at the front desk. I had to leave quickly, but I was made to wait for tens of minutes until a staff member finally came to the front desk. It was an utterly unacceptable and terrible check-out experience."

"The staff members were very kind. Location was good and price was affordable. The room was quite clean too."

"This is one of the best hotels in Troy. The burrito for breakfast was delicious. I think other facilities and services are above average."

"High cost performance, worth recommending"