Hotels in Binhu Wanda, Wuxi

I really enjoyed my stay at this hotel. The location is beautiful, right by Lihu Lake, with Liyuan Garden just a short walk away. The lake views are absolutely lovely. Unfortunately, Typhoon Dolphin arrived during my stay, with very heavy rain, so I couldn’t enjoy Wuxi as much as I had planned and left after one night. Still, the hotel has everything you need even in bad weather, including two restaurants. I tried the Chinese restaurant and the fish was excellent! If I come back to Wuxi, I would definitely stay here again. I just wish I had better weather to enjoy it for longer!

I stayed at this hotel for the Wuxi Marathon, and the service was absolutely fantastic! The hotel really went above and beyond for the race, paying attention to every detail, and I was genuinely touched. 1️⃣ Upon check-in, the front desk gave us a bag of drinks and snacks, wished us good luck with the race, and provided a transportation guide for the event. 2️⃣ Breakfast was specially moved up to 5 AM, allowing participants to eat at the hotel in time. The breakfast itself was clean, with plenty of carbs and protein. 3️⃣ Check-out was extended to 2:30 PM, so after finishing the full marathon, I was able to come back, shower, and leave feeling refreshed and comfortable. 4️⃣ When we returned after the race, the hotel had a table set up with bananas, yogurt, and brown sugar ginger tea to welcome us. A staff member greeted us warmly, offered us tea, and even pressed the elevator button for us.

My family and I have a wonderful stay and received excellent hospitality during our recent stay at the Grand Kingtown Hotel. The room was spacious, exceptionally clean and very comfortable. The view was absolutely great and made the entire experience even more enjoyable and relaxing. I would also like to especially thank your staff (in particular菜菜）for the superb service and warm hospitality throughout our stay. Her attentiveness and professionalism truly made a difference and made me feel very welcomed. I truly appreciate the excellent service and look forward to staying with you again in the future.

The hotel's location is really convenient for getting around. They offer a complimentary late-night snack bar, which was a thoughtful touch. Our room was clean and tidy, and the view from the window was lovely. The front desk staff were incredibly welcoming and even upgraded our room, thank you!

I was extremely satisfied with my stay. The hotel was conveniently located, clean and tidy, with spacious and comfortable rooms, soft bedding, and good soundproofing, allowing me to rest peacefully. The front desk service was warm and attentive, and check-in and check-out were efficient and quick. The staff were friendly and considerate. The facilities were complete, and the cleanliness was excellent. Overall, it was great value for money. This is my first choice for accommodation when traveling, and I would definitely choose to stay here again next time. I highly recommend it!

Come to Wuxi to visit Shantou, choose this home is too worth it! The room was clean and tidy, the lighting was great, the curtains had a good shading effect, and the sleep was particularly stable. The front desk service is in place and attentive, and you can respond in time if you need it. The tea bar in the lobby is fully replenished, the breakfast is rich in variety and tastes super delicious. The hotel is equipped with a Suifen hair dryer, the wind is super fast and the hair is protected, the feeling is directly pulled, the grass is planted on the spot, and I plan to start it when I go back! There are also intimate takeaway robots, so it is very convenient to go downstairs to pick up the meal. The experience is very good, I will stay here next time I come to Wuxi!

The hotel is conveniently located near the subway. Amenities: A self-service washing machine and dryer are provided, which is very convenient. The room was very quiet; you couldn't hear traffic outside, which was quite nice. However, the air conditioner in the room was in serious need of maintenance. It was loud and noisy all night long, making it impossible to sleep. It was so noisy and disruptive to our sleep. We arrived late at night, so we didn't notice it at first, even when talking. But by the time we got to bed, the noise was incredibly noticeable. Environment: The room was very clean. Service: The front desk lady was very helpful and promptly addressed any needs. One night, for some reason, the door kept beeping when I closed it. I tried several times but it didn't work. I called front desk, and they told me to fix it, so we sent for engineering. After several attempts, it fixed it, so I called back. They said they'd still send for engineering. When the engineer arrived, perhaps because it was too late, he was very rude and gave us a lecture. Seriously, we paid for it. Even if you're angry about making a wasted trip during business hours, you should still be polite. It really disrupts your mood. Let me tell you about the air conditioner. It's really loud.

The room was new, and they even upgraded us. Breakfast was included, although the food was a little cold when we went to eat. Everything else was great; the facilities and amenities were all new, and the bathtub even had a liner.

My kids are grown up now, so I specifically booked a family room for this trip. The hotel started off great, but then I noticed the attention to detail was lacking! First, the single bed in the room was a spring bed, and the mattress was clearly old and deeply sunken in the middle, making it very uncomfortable to sleep on. My child didn't complain, but as a parent, I felt quite uneasy. Since it's a family room, why wouldn't they provide a standard single bed? Secondly, the restaurant service. The coffee machine needed cleaning, and I even told a staff member, but by the time we finished our meal, the coffee still hadn't been served. Breakfast in the restaurant goes until 10 AM, but when we went at 9:30 AM, some dishes and drinks were no longer being refilled. I don't think this is right. They don't offer a discount for eating after 9:30 AM, so shouldn't all food items be fully stocked?

This time I came to Wuxi to run a marathon, and I was really satisfied with staying in this hotel! First of all, the hotel is very new, with complete facilities and a modern and atmospheric decoration style, giving people a very comfortable feeling. The room is clean and tidy, the hygiene is very good, and I feel at ease staying there. The service was also impressive. The staff were enthusiastic and responsive, especially the late check-out service, which was very thoughtful and gave me plenty of time to rest and organize after the game. It really helped a lot! In general, this stay experience was great, both the hardware facilities and the service quality were impeccable. Next time I come to Wuxi, I will definitely choose here again! Highly recommended to friends coming to Wuxi! ---