"This was my first time staying at the Lavande Hotel, and I was pleasantly surprised. The environment was lovely from the moment I entered, and the parking lot was spacious. The front desk staff were very welcoming and even offered me a bottle of water. The room was spotless and pleasantly scented, with all the necessary amenities. The staff were also very friendly and attentive. I was very satisfied and will definitely stay here again."

"1. The hotel is very old, with decor that's over ten years old. Hygiene is poor; the bathroom lacks an exhaust fan, and the floor is constantly wet after a shower. 2. The toiletries are extremely poor. Since I was staying alone, they only provided one toothbrush. I brought my own, but no toothpaste. The towels were yellowed and frayed; I always use my own. 3. The hotel charges for tissues in the room. I've never seen a hotel charge for tissues before. 4. There was no hairdryer, no TV, the air conditioner remote was broken, and the air conditioner was very noisy. 5. The electric blanket was placed under the sheet, and the comforter inside was yellowed, like diaper pads—it was disgusting. 6. There was absolutely no service awareness. I stayed for six days, and the water was cut off every morning when I went to wash up—this happened three times. There was no front desk phone in the room, and no one answered the customer service hotline. 7. The old room is one thing, but the cleaning staff rinsing the mop in the sink was disgusting."

"I was generally satisfied with the room itself, but I could smell smoke even with the windows and doors closed. It's likely someone in another room was smoking, and the lack of a no-smoking policy led to this air pollution. Secondly, the TV and air conditioning would suddenly power off, just a brief flicker. I didn't want anyone coming in for repairs and wasting my time, and since the hotel was pretty much full, there were no suitable rooms to switch to. So, I never reported this issue, and it kept happening right up until I checked out."

"I must commend the hotel's service! The receptionist was warm and patient, answering all my questions and even thoughtfully recommending local restaurants. The room was fully equipped and exceptionally clean – a perfect experience!"

"Hygiene: clean and tidy Service: The lady at the front desk gave me a free upgrade!"

"The pictures looked good, but the environment was not good at all when we checked in."

"The price is cheap, and the other things are just so-so. It's worth the price. I passed by on the way and took a rest after getting off the highway. I didn't expect that this small county town would have license plate restrictions. I just happened to catch the car restriction, and fortunately I took a detour through a small road. This county town is called Xingping, and I will never live here again."

"The conditions are OK"

"Attentive service, warm and hygienic"