Hotels With Wifi in Worcestershire, United Kingdom

"Check in quick. Room was surprisingly large, next to noisy family but can’t be helped. Huge bed! Plus a bed for our soon and a camp bed! Plenty of space and very modern. Tv had no remote so had to go to reception and ask for one. Ordered room service but had to go to desk to pay and told one minute it wouldn’t be ready until gone 6 (an hour after ordering) but turned up within half hour. I’d say that’s the only downside was the conflicting info given by staff. Spa is nice, small pool area and steam and sauna again very small and was super busy so had to wait to enter both. I didn’t stay long as kids only allowed in between 4&6 and I’m morning slot also. Would stay again."

"We like a lot the service and the cleanliness in the hotel and in our room, just a bit cold room, the radiator wasn't working, for the kind of the receptionist and the friendly conversation with, we are satisfied."

"We absolutely love staying at the Bromsgrove Hotel & Spa and honestly wouldn’t choose to stay anywhere else when we’re up here. I first stayed here in 2015 and have been coming back and forth since. I have family close by but we always end up staying a few days at least at a time and going on some adventures with our little one. It’s the perfect location for us. It feels like a real home from home for us every single time. The hotel is always welcoming, and has such a lovely relaxed atmosphere. The swimming pool is a huge favourite for L he absolutely loves it and always gets so excited to go swimming during our stays. It makes such a difference having facilities that he can truly enjoy. What truly makes this place stand out though is the staff. They deserve so much recognition for how amazing, helpful and hardworking they are. Ram, Marie, Luke, Nathan, Chris, Marie, Jason, Dan, ana, faouzi, Abby, Emma, Angel are just a few names to mention, & Phil the chef was 10/10 especially as we have allergens but every single one of them goes above and beyond. They are always friendly, helpful, warm, and genuinely care about their guests. They are especially wonderful with L, which means the world to us because of his additional needs. They make him feel comfortable, included, and happy, and that level of kindness is something you never forget. It’s rare to find somewhere that consistently delivers such amazing service, but this hotel does exactly that every time. We always leave happy and already looking forward to coming back. We also had a lovely girl called Chloe who was housekeeping and she made sure we had everything we needed.  This place deserves to be rated so much higher because it truly is a gem. Thank you to all the team for making every stay so special for us"

"This hotel is excellent very very clean the loom was quiet and very big  breakfast was also very good staff are friendly I’ll go here again"

"前台服務人員非常不專業，定了兩間房，給的房間不在一個樓層，而且離得很遠。換了間房房卡又開不開房間門。給女兒換校服郵寄快遞，在快遞網站上下好訂單第二天快遞員來取，因為我們第二天要在學校參加活動，和前台溝通把校服放在前台幫忙給一下快遞員，前台也滿口答應，但第二天快遞員來取前台取，前台竟然給快遞員説沒有…… 簡直無語，又開車回酒店取了快遞開車二十多公里郵寄出去"

"Really good nice and clean extra large double bed great views"

"We have been to this hotel several times, it has the basis of a fab hotel, great amenities etc but its not rub particularly well. The pool/billiards room closes in the evening when you would assume it would be open to use for residents in the hotel, noone could ever quite tell me what time it didn't close but it was basically part of the swimming pool and gym and closed when that did. Again noone actually knew what time that was! Paid for my puppy to stay but got no puppy treats, or puppy pack as promised! All in all would stay again but it doesn't quite live up to its stars the way its currently being managed. "

"The bed was terrible had a terrible night the mattress was so worn out it completely squashed together as I sat on the bed. When I reported it to reception the lady informed me that they were being replaced but for us not soon enough! Sadley as everything else was ok"

"I stayed to visit my friends and family living in Marvern. You can enjoy a wonderful view along the canal from the room and terrace, and within walking distance of tourist spots such as the cathedral. It is a historic building, but the maintenance is good and clean enough. The breakfast was delicious. A hotel that I want to stay 3-4 more slowly."