Location was great, very convenient from Sendai station. Hygiene condition was also great. Room was tidy and clean. Love the interior of the lobby. I used self serve online check in - it was smooth. Amenities are self serve, available in the lobby.
Our 8-day stay at Hotel Metropolitan Sendai East was exceptional from start to finish. We booked a Superior Double room, and it felt surprisingly spacious and comfortable—especially for an extended stay.
If I had to sum up this hotel in one word, it would be convenience. Its location directly within Sendai Station makes getting around effortless. Trains, buses, and a wide variety of dining options are all just steps away, which made exploring the area incredibly easy.
The breakfast selection was generous and satisfying, offering plenty of options to start the day well. What truly stood out, however, was the customer service—consistently attentive, professional, and welcoming throughout our stay.
We would absolutely choose to stay here again and highly recommend it to anyone visiting Sendai.
A very comfortable stay. The hotel is close to Sendai Station and there are several carparks nearby. It was also very convenient to have a FamilyMart next to the lobby on the ground floor. The laundry area is quite small and would have been nicer if there were more machines available. The dryer was unfortunately not very efficient. Service was great and the hotel was very clean. Rooms were of a good size. Would return.
Lovely hotel close to the station and excellent for exploring the city and get to the train station for day trips (for example to Matsushima).
The amenities are excellent including onsite laundry at a reasonable price.
Location is good just 10 minutes walk to Clis Road. Price is reasonable, and breakfast is good. There are Parking lots nearby, but a bit expensive.
Trip described this hotel opened in 2023. But this is definitely not a new hotel, bathroom smell bad and cleanliness need improvment.
Very nice and clean. The public bath is a plus for travellers who wish to have one in an urban area. The cost per room per night is also very attractive!!!
Just a 5-minute walk from the JR station. The front desk staff were really enthusiastic and even upgraded our room! It came with a massage chair, which was super comfortable. The room itself was quite spacious, and the hotel facilities were new and very clean. The only downside was the lack of a hot spring, which was a bit of a miss.
Tabist Mangokuura Sakura-so is the perfect place to unwind after a day of travel or work.
At this hotel, you'll have access to a garden.
When driving to the property, you can use the free parking lot.
The room facilities are complete, and it's not cold indoors even in winter. The front desk service is professional. The hotel's location is excellent, super close to Sendai Station for the Shinkansen, and very convenient for transportation, shopping, and dining in the surrounding area.
We were to people during 3 nights.
The pictures are from after our stay, that’s why it’s a bit messy. It was very tidy and nice before we moved in for our stay.
It was quite close to the station and a lot of restaurants close by, and extremely close to the morning market as well, which was nice.
The room was very nice and clean. A little bit spacious as well. If you have a suitcase I think you maybe manage to open it somehow. We didn’t use any cleaning service. They also had a sign you could use if you didn’t want new towels (which I thought was good from the environmental perspective).
The people were nice and polite. The amenity was good as well. They had de basic stuff, which was good.
Overall we think we had a very nice stay at this hotel.
Very Good
388 reviews
8.9/10
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9,5/10
Amazing
CcocozhengwenExtremely satisfied with my stay! The room was quite spacious. I'll definitely choose this hotel again when I visit Sendai next time, and I'll recommend it to friends who need a place to stay. The drip coffee provided by the hotel was also surprisingly good.
ZzhglongThis was my second stay at this hotel. Coincidentally, it was during a Japanese long weekend, and the room rate for two nights skyrocketed from over 800 to nearly 1500 yuan. The bed also downsized from 1.6m to 1.4m. My experience declined, but that's not the hotel's fault, it's my wallet's fault.
GGuest UserThis hotel in Sendai is extremely friendly to international travelers. One of the staff members can speak Chinese, which was incredibly helpful for us. She assisted us with many things during our stay and helped arrange luggage storage before check-in, making everything very smooth and convenient.
The room is also slightly larger compared to many hotels in Japan, which made the stay more comfortable. The location is excellent as well — it is very close to Sendai Station, and there are supermarkets and many shops nearby, making it very convenient.
Overall, it was a wonderful stay and there is really nothing to complain about. I would definitely recommend this hotel to other travelers visiting Sendai.
TTravel TimLovely hotel close to the station and excellent for exploring the city and get to the train station for day trips (for example to Matsushima).
The amenities are excellent including onsite laundry at a reasonable price.
GGuest UserJust a 5-minute walk from the JR station. The front desk staff were really enthusiastic and even upgraded our room! It came with a massage chair, which was super comfortable. The room itself was quite spacious, and the hotel facilities were new and very clean. The only downside was the lack of a hot spring, which was a bit of a miss.
AAnonymous UserWe were to people during 3 nights.
The pictures are from after our stay, that’s why it’s a bit messy. It was very tidy and nice before we moved in for our stay.
It was quite close to the station and a lot of restaurants close by, and extremely close to the morning market as well, which was nice.
The room was very nice and clean. A little bit spacious as well. If you have a suitcase I think you maybe manage to open it somehow. We didn’t use any cleaning service. They also had a sign you could use if you didn’t want new towels (which I thought was good from the environmental perspective).
The people were nice and polite. The amenity was good as well. They had de basic stuff, which was good.
Overall we think we had a very nice stay at this hotel.
GGuest UserJust a few minutes' walk from Hirose-dori subway station, the hotel's location is extremely convenient, surrounded by numerous dining options. Having a convenience store on the ground floor is also a reassuring plus.
We stayed in a moderate non-smoking room for two. While the queen-sized bed was comfortable, it felt a bit cramped for two, though it would likely feel quite spacious for a solo traveler. The mattress firmness was just right, and the air purifier was a welcome amenity.
The bath area was nicely separated from the toilet, preventing any concerns about water splashing out, and the rain shower was a pleasant feature.
The front desk staff were friendly and left a positive impression.
One minor point is that the air conditioning throughout the hotel, including the lobby and hallways, felt a bit too strong. The complimentary coffee service in the lobby was a nice touch, but it was a shame that it couldn't be taken back to the room.
Overall, it's a clean hotel with excellent service, and we left feeling very satisfied.
GGuest UserA very comfortable stay. The hotel is close to Sendai Station and there are several carparks nearby. It was also very convenient to have a FamilyMart next to the lobby on the ground floor. The laundry area is quite small and would have been nicer if there were more machines available. The dryer was unfortunately not very efficient. Service was great and the hotel was very clean. Rooms were of a good size. Would return.
GGuest UserLocation a little away from the centre, no that easy to get to but in a quiet residential area. Very friendly staff with good service. Also allowed to leave baggage after check in. The lady who helped with that also had perfect English. Unfortunately I ended up at a time where the prices were extortionate due to some event happening but this was the most affordably priced option without sacrificing too much, also one of the very few with rooms available at that time too. Happy with this and would recommend if you don't mind a bit of distance to the centre.
GGuest UserI absolutely loved this chain hotel. It's conveniently located very close to the station, though I'd recommend using navigation for the most straightforward route. Upon exiting the station, the easiest way is to head up to the second floor, walk a short distance, cross the street, and then take the stairs down. The room was a good size, and the layout was very practical.
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