The hotel is directly opposite JR Station, making it super convenient to get around. Hakodate Morning Market is right behind it, and it's just a 20-minute walk to the Hakodateyama Ropeway. This is actually the hotel featured in the Detective Conan movie 'The Million-Dollar Pentagram,' and it's filled with Conan-themed elements! The staff are all incredibly friendly and helpful, and the breakfast spread is fantastic.
Probably the world’s best hotel with impeccable service rendered by superb warm & ultra friendly professionals. We can behold the most awe-inspiring & panoramic view of Lake Toya ⛰️ right from the comfort of our hotel rooms, New haven of happiness discovered on earth 🌈
Most grateful to Ms Harada San (Front Office) 🩷🩵whom went beyond the extra mile 🛼🛼 to create wonders & innovate lasting beautiful memories 📸 for our 🎂 & wedding celebrations 🥂🍾 with her magical touches. WOW, it’s truly unforgettable for a lifetime 😘
This is definitely the best place which warms our hearts 💕 in Hokkaido Sapporo Lake Toya 🇯🇵 & we desired to call “home sweet home” 🏡 during an icy cool winter ⛄️❄️ 🧊 .
Most impressive oishi & extensive buffet spread with succulent fresh seafood 🦞🪼🦀🐙🐠 & Hokkaido waygu beef 🥩🍖 for pampering indulgence. There’s even an onsen hot spring spa on site but we shy shy to use. Highly recommended, excellent job well done ✅
Located 10 mins walk from the Sapporo station. Easy to get to touristy places. Overseeing the TV station from the room.
The public bath is great.
We got a room on the cross floor, that comes with living room, meal counter and separate bath and toilet.
That also gives us access to the lounge with very remarkable drinks and light bites.
Very comfortable stay for my family!! Room is big, clean and nice, facing nice view, woke up happily everyday. Sufficent space for us to open luggage. breakfast is delicious and large variety as well, front desk and staff are so polite, the only downside is it’s like 8 mins walk from Sapporo station, tho it’s only a straight line walk, not hard to navigate. If I were to go back Hokkaido for trip, will book again!!!
Coming from the airport, there's a direct bus to Hakodate Station, and the hotel is very close to the station. The front desk service was excellent. On the first floor, they have thoughtful travel guides and restaurant recommendations. The large public bath was very relaxing.
Facilities: We stayed in Nanguan; the decor is very new.
Cleanliness: The hygiene is neat and tidy.
Environment: The sulfur smell is easy to get used to; you can even soak directly in the sulfur hot springs without any issues. It's practically right at the doorstep of the hot spring town and Hell Valley. You can also book a shuttle to the Noboribetsu Bear Park, and walking there is actually quite nice, as you can browse the hot spring town along the way.
Service: The service is exceptionally good, definitely five-star standard. The breakfast and dinner were also excellent.
The room was spacious enough for four suitcases. We also enjoyed the hot spring bath upstairs. My travel companions loved it! There's a convenience store right downstairs, which was very handy. I especially loved the pillows in the room; I slept so well every night that I wish I could buy one to take home. It's only a 10-minute walk to Daimaru, Susukino, and Tanukikoji. The airport limousine bus from New Chitose Airport stops right in front of the hotel's South Wing, and for the return trip to the airport, you just need to cross the street to catch the bus. Super convenient! I'll definitely book this place again on my next visit.
Dear Sir/Madam,
I hope this message finds you well. I would like to share a small concern regarding my experience at the front desk on March 1, in the hope that it may be helpful for your future service considerations.
After checking out from another hotel, we planned a 2‑day, 1‑night trip to Otaru and wished to store our luggage at your hotel beforehand. When we arrived, we were assisted by your staff member, Ms. Hayshi(林).When we asked whether it was possible to store our luggage, we were informed that storage was limited to one day only.
We then explained that we would be returning quite late the following evening and asked if there might be any flexibility or alternative arrangements. However, the response we received felt a little abrupt, including a surprised “Huh?” that left us unsure how to continue the conversation. This made us feel slightly uncomfortable and misunderstood, though we believe it may simply have been a moment of miscommunication.
In addition, from the day we inquired about luggage storage until March 4, we noticed that there were still two pieces of luggage stored in the luggage area for several days. We would appreciate some clarification on why those items were allowed to remain for an extended period, as this left us a bit confused about the policy.
At the same time, I would also like to express my sincere appreciation for the warmth and professionalism shown by your Assistant Front Office Manager “Faucett mark “during my check‑in. He welcomed me with genuine kindness, clearly explained the procedures and facilities, and made me feel very well taken care of after a long journey. His patience and attentiveness created a truly positive impression, and I hope the hotel will acknowledge his excellent service.
We have always appreciated the thoughtful hospitality that Japanese hotels are known for, which is why we chose to stay with you. With this in mind, we wanted to gently share both our concern and our gratitude, and we would appreciate a brief reply so we can feel more at ease for the rest of our stay.
Thank you very much for taking the time to read this message. We wish your team a pleasant and successful day.
Best regards,
Mandy
Hotel near Susukino,Sapporo100% of visitors choose this area
GGuest User2026.01.28
We were there January 2026.
Wonderful winter, wonderful snows that no words can describe.
Overall we satisfy especially with the cleanliness of the room, bathroom is SUPER CLEAN!
Congrats Rembrandt!
They provide coffee/tea, kettle, slippers, and cute night gown 😊 in the room. And they tidy up the rooms everyday during our 3days stay.
Theres window to view the snows.
They also provide coffee making at lobby until night.
TQ Rembrandt Style Sapporo
I absolutely loved this Lavista hotel! The breakfast was fantastic, with a great spread including salmon, sweet shrimp, ice cream, and pudding. There's a direct bus to Hakodate Airport right nearby, costing 700 yen, and it's conveniently located next to Meijikan. There are also plenty of restaurants in the vicinity. The Kanemori Red Brick Warehouses are just a 2-minute walk away, which is super handy for buying snacks and souvenirs. The onsen (public bath) was excellent, with good quality body lotion and hair conditioner provided. There were several outdoor baths, which were very relaxing. Plus, after a soak, you get free ice cream! It's about a 15-minute walk to both the Hakodateyama Ropeway and Hakodate JR Station. The views of Mount Hakodate are also beautiful. Highly recommend!
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9.4/10
Amazing
YY SinExcellent! Every staff there are taking every step to address your needs and make your stay wonderful. Many of their staff speak good Wnglish. They set up an area to attract the owl and other birds to come where you can enjoy a magnificent view to watch them. They provide a globe and pants for male and female to share the same outdoor onsen.Food is wonderful and with a wide variety. Free milk, yogurt (all day), midnight rice roll. They provide free Morning take away coffee and sweet red bean dumpling. When an owl came, they will phone your room to come down to the viewing station. Speechless!
Kkishin214I had a great time. I booked a room on the top floor.
Business hotels are cramped, so I stayed overnight with a friend.
There was a sauna, karaoke, and a large TV.
It was also well soundproofed, so I could drink and make a lot of noise. I had a great time.
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