Hotels With Spa in Hainan, China

The room was great. I have to thank Trip.com, as I booked the wrong dates and they helped me get a full refund for those days, which I really appreciate. However, the Eurotel is supposed to be a bit grander. My parents and I booked a suite, and I was going to sleep on the sofa for a night. I asked for an extra blanket, but the service here is quite inconsistent. The last staff member I spoke to helped me with the blanket, but the previous ones all said they didn't have any. It's not a big deal, but these small things make you feel uncomfortable. They told me all the blankets were checked out and there were no spares, but there were plenty of empty rooms online. Are you really telling me you'd rather leave rooms empty than give a guest an extra blanket? I ended up getting quite angry and complaining to customer service. Who wants to lose their temper during the New Year holiday?! Although it was eventually resolved, it still left a bad taste in my mouth.

The room facilities are outdated, and the design is old-fashioned and impractical. Perhaps due to its age, many areas of the room are damaged. The room's Wi-Fi was also not working, and after contacting hotel maintenance, I was told the main line was broken and couldn't be repaired. The floor in the room was discolored, and the cabinet above the mini-fridge didn't even have an outlet for a water heater. Even stranger, the faucet on the bathroom sink was positioned so far back that it was almost impossible for guests to use without water constantly splashing onto the counter, making it completely wet. This issue could easily be solved by simply moving the faucet 2 centimeters closer to the basin. Furthermore, the hotel is located inside a forest park, and getting around relies entirely on shuttle buses, which is not very convenient. If you're staying for more than two nights, it loses its appeal! Of course, there are some good points, like the decent scenery. I even saw monkeys around the room! It's also quite cool and refreshing…! It's suitable for a one-night stay.

The hotel is right next to Qishui Bay, with direct beach access and nice views. The location is very convenient, with more and more businesses opening up nearby. It's not far from Longlou Town for dining, or attractions like Tongguling, Moon Bay, and Dongjiao Coconut Grove. It was a bit busy during Chinese New Year, but not as crowded as Sanya or Gaolong Bay. It would probably be even quieter during off-peak seasons, making it a great choice for a relaxing 'lie flat' vacation, and you can even watch rocket launches. Public transportation is a bit inconvenient; self-driving is recommended, but ride-sharing apps like Didi can also cover your transportation needs. Facilities: A bit old, but good value for money. Overall, I'm quite satisfied. Wenchang Station to Hotel Shuttle Bus: Convenient. Family Fun Kids Activities: Plenty of activities, great for kids. Service: The butler was very responsible and attentive to our arrangements and needs throughout our stay.

Booked this hotel for convenience to the airport the next day, traveling with my 2.5-year-old. I was pleasantly surprised! The hotel size is just right; it's easy to walk to all activities within the hotel and on the beach without feeling far. Most importantly, it's very close to the sea with a private access path. The ocean view from the room is beautiful, and while the room feels a bit dated, it's well-maintained. Service response was also prompt. On a side note: the hotel slippers are incredibly comfortable! Family-friendly aspects: - The Chinese restaurant has suitable menu options for kids. - The beach hotel provides plenty of sand toys and has a shaded lounge area for kids to play in the sand. This area is either sheltered from the wind or has very little wind, which is a huge plus compared to Haitang Bay! - There are sand play areas by the pool and on the lawn (under a big tree, it's a beautiful scene). - A fish feeding area. - The indoor kids' club is quite large, with good air circulation and very clean inside.

The butler, Hanghang, deserves full marks for excellent service. They promptly addressed any issues, and their service really added to our hotel experience. However, the room I stayed in had a damp, musty smell upon entering. The double bed room allowed for the door and windows to be opened for ventilation, which helped air it out. But the children's twin room had a sealed balcony glass door, preventing any ventilation, so the smell was quite strong in there.

The hotel environment is comfortable and tidy, and the overall experience was great. Our butler, Zirong, provided attentive and thoughtful service, proactively informing us about the restaurant's operating hours and the location of the kids' club, which was very considerate. There is a kids' club, but it would be even better if there were more and a wider variety of facilities for children to play with; I believe it would be even more popular with the little ones.

This hotel has both noticeable pros and cons. A big thank you to Nikki for upgrading me to a family room and including the Horizon breakfast. **Cons:** The service doesn't quite meet five-star standards. The front desk staff didn't proactively introduce the hotel's restaurants or facilities during check-in. I also had to track someone down to get my luggage sent to the room. While there were people at the concierge desk, I had to wait a long time for them to arrange things, which wasn't a great start to the experience. The so-called 'kids' activities' were also quite average and, frankly, a bit boring. The food at the beach dinner was just okay, though the ambiance was nice. **Pros:** The cleanliness was excellent. My child accidentally scraped their skin and got some blood on the sheets, and the staff immediately replaced them with a brand new set. Overall, the hotel facilities are a bit dated, but there are a lot of younger guests, and if the price is right, it's generally an acceptable option.

Traveling with my little one, I chose the Shimei Bay Westin specifically for that stunning sea view every morning when you draw back the curtains. So, when the hotel's butler, Mile, provided such attentive, personalized service, I felt it was incredibly good value. She even brought complimentary fruit and cake, and kept us updated on the daily activity schedule. Even though my baby was too young for most activities, he absolutely loved the kids' club. And for anyone who loves swimming, their pool is a must-try – excellent water quality and not too crowded. There's even a free airport shuttle when you check out, which is a great bonus. Definitely coming back next time! Thanks, Mile~

Overall, it was decent. The hotel is a bit old, but the rooms are spacious, so it's a trade-off. Seeing that we had a child with us, they upgraded us to a suite. The room was very large, but on a lower floor. Pros: First, the room truly was big, and with a suite, the smaller room was separate, so it didn't disturb the people in the main room. Second, the sea view was quite nice, perfect for watching both the sunrise and sunset. Cons: First, the room was really old. Normally, a room of this building's age shouldn't be so run-down. The washing machine, light switches and sockets, and baseboards all had mildew spots. Second, the signal in the smaller room was very poor, and the air was stuffy. Third, the curtains in the main room offered no blackout at all. And since it was a large floor-to-ceiling window for the sea view, I wanted to sleep in the next day but was woken up by the sunlight early in the morning. Breakfast deserves a separate mention. It's a shared buffet restaurant with the neighboring Belmont. The hotel is newer, the food selection is rich, the environment is great, and the price isn't expensive. This was initially a plus, but on the second day, I found the corn kernels in the salad were rotten. At first, I didn't realize it was the corn, only after eating some did I find out. When I told the staff, they immediately removed the corn kernels. I didn't make a big deal out of it at the time, and since I checked out before noon, I didn't bother the hotel further. However, I started having stomach pain and an upset stomach that afternoon. It must have been from the bad corn kernels. I bought medicine myself and it took 2 days to recover. I hope the hotel chefs pay more attention to quality control.

This hotel offers great value for money, especially for families traveling with children. The location is easy to find. If the ground-level parking is full, you'll need to drive around to the underground garage. The elevators can be a bit slow at times. The rooms are very spacious, with modern decor and amenities. They feature smart toilets and smart control devices, which are very convenient to use. The option to combine beds is a huge plus for families with kids. The biggest highlight is the self-service laundry area, equipped with 8 washing machines and dryers. This is incredibly practical for long road trips and families with children. Overall, it's clean, comfortable, and well-equipped. Highly recommended for your travels!