Hotels With spa in Hiroshima Prefecture, Japan

This property far exceeded my expections. I give much credit to the exceptional service provided by the Front desk team and housekeeping. They have been well trained and follow-up, as and when required. It is one of those few properties which I have experienced, as a global traveller, where it was difficult to leave. As foreign guests are also using the hotel, I would recommend basic English classes be provided to help in the delivery of the service. Thank you.

Pros: 1. Excellent location. 2. Service was very good. 3. The hotel is quite new. 4. All basic facilities are well-equipped. 5. Breakfast was very rich and varied. 6. They were very accommodating to our two adults and two children. We booked the room for adults, and only had to pay a small difference and buy children's breakfast upon check-in, which was really great. Cons: 1. The hotel's parking lot is very small and often full. The other two parking lots are quite far, so we just found another parking spot nearby. 2. Dinner on December 30th (New Year's Eve price) for two adults and two children was 21,000 JPY, but the food was really mediocre. Compared to the excellent breakfast and lunch, it was a bit disappointing. Breakfast and lunch, however, were both very good and highly recommended. 3. I've stayed at three Hilton hotels in Japan (Tokyo Disney, Hiroshima, Nagasaki), and none of them have a consistent policy for children. It's always best to call or email ahead to confirm when staying with kids. However, this hotel's extra charge was minimal, which was very considerate.

2-night stay Location: Easy to find, a 5-minute walk straight from JR Miharashi Station, and a 5-minute walk to AEON. There are many restaurants, a large public bath, and one hour of free bicycle rental. Service: Attentive, prompt, and proactive; very polite; one complimentary beer per person per day. Room: Spacious, well-laid out, elegantly decorated, comfortable bedding, clean, strong shower water pressure, and ideal soundproofing. A combination lock is used to open the room door. A complimentary bottle of water is provided if cleaning is not required. Breakfast: Wide selection, both Japanese and Western, with fresh ingredients and quick replenishment. Unfortunately, the coffee machine was under repair during my stay.

This is a very modern hotel. The entrance was a bit hidden, haha. It's close to all the main attractions, within walking distance or a short tram ride. Shukkei-en Garden is just over ten minutes away, Hiroshima Castle fifteen minutes. The Atomic Bomb Dome is also about sixteen to seventeen minutes away. Right outside is the Fukuya department store shopping street, and it's less than a ten-minute taxi ride back from Hiroshima Station. Breakfast was a bit limited, but the restaurant with a view was great. The public bath was very comfortable. The washing machines are right next to the public bath. The room was a bit small, but that's pretty standard for Japan. Overall, it's quite good!

Initially i wanted to book a hotel somewhere in the downtown. But the breakfast and the dinner here caught my eyes. Also the view of the inland islands. I stayed 2 nights here, I came from Fukuoka where my plane landed. The taxi fare from hiroshima station to the hotel is about 3000-3500 yen. There is free hotel shuttle bus but i did not take it. Also, there is public bus stopping right outside the hotel (which i found out later). Though the hotel is old, it is well kept and clean. The staff were very eager to assist the guests and there is always a smile on the face. I was given the 17th floor facing east. But the morning sun was too bright. Though it didnt matter much to me. Another reason i booked this hotel is they have speed boat counter for Miyajima island. I booked one way there as I have the JR pass for return and I have plans after. One way ticket from hotel to Miyajima is 2400 yen and return is 4500 yen. There is a convenience store in the hotel. But I believe they closes at 2200. Also, there is hot spring in the hotel. There is a usage charge for it, but i do not recall the price as i did not use. I went up to the bar on the 1st night. The view was great. Most importantly the price are reasonable too. For both days, i ate at the chinese restaurant for breakfast. 1st day was Japanese breakfast set. 2nd day was Japanese buffet style breakfast. They were delicious. The western and Japanese buffet breakfast at the top floor were very crowded. But they had more selections. For my return trip to Beppu, I used the concierge (bell desk) to send my big luggage to Fukuoka. The price was okay. I took the hotel shuttle bus go Hiroshima station. It was a pleasant ride. Do take note it is first come first serve and there’s a queue. I will stay here again, should I come back to Hiroshima. Thank you.

The hotel staff were incredibly welcoming and attentive, greeting me upon arrival and seeing me off at check-out. The location is excellent, right next to the station with plenty of dining options nearby, and the hotel's own restaurant is superb. The bedding and pillows in the room were incredibly comfortable, truly impressive – I even considered buying some to take home! The environment was clean and hygienic, and the windows were so spotless they seemed to disappear, giving me a fantastic impression of Hiroshima overall. The only minor downsides were the hairdryer wasn't great, and the shampoo and shower gel weren't big brands, leaving my hair a bit stiff.

There is no airport bus, but you can book a taxi at the front desk. It costs 1,000 yuan per person to share a taxi with other guests, which is very cost-effective, but the time is fixed and you cannot choose it yourself. It is a bit expensive to arrange a car alone at 2,000 yuan.

Very unique and delicious place, a strategic place if you have a chance to want to stay again

Facilities: The room was on the smaller side for two people to move around freely, but having a microwave was a great bonus. Cleanliness: Standard for a business hotel, with refreshed linens. Environment: Decent, and the location was superb. Service: The hot spring on the 10th floor was a pleasant experience, also featuring an outdoor pool and a sauna.

Every night we were told that our kiseki dinner ”has been upgraded” due to us changing to a smaller sea view room than the only mountain view room was available through trip.com. But every night at dinner, every guest were being served the same dishes. Makes us wonder what ”upgraded” really means. We stayed for 3 nights, breakfast variety gets boring after the second morning. This being a resort, closing breakfast service at 0915 is not helping us relax...