Kaganat Hotel

"The staff are friendly. However, the facilities are old and require repairs and improvements."

Ostrovsky

"Very satisfied!"

Gizzat Plaza Hotel

"The hotel has a pleasant, cozy atmosphere. The staff is helpful. Robes, toiletries, tea, coffee, and water are provided. Convenient location. Cons: Guests should understand that they're not the only ones staying at the hotel and should be as quiet as possible, as not everyone plans to get up early in the morning. This means no slamming doors, stomping down the hallway like soldiers on the parade ground, or talking loudly on the phone! Suggestions: Install electric heated towel rails in the bathrooms. It's very cold without them. And it takes a long time for the heated floors to warm up."

Markov Hotel

The Markov Hotel is a modern 4-star hotel located in the historic building of merchant A. T. Markov’s former tenement house on Bauman Street—Kazan’s central pedestrian thoroughfare.

DoubleTree by Hilton Kazan City Center

DoubleTree by Hilton Kazan is located in the very heart of the city, at the intersection of historic Chernyshevsky Street, the main pedestrian Bauman Street—home to numerous cafes, restaurants, and bars—and the Bulak, a central city artery.

Neo Kazan Palace by Tasigo Hotel

"Check-in and communication issues at Tasigo Neo Kazan. We booked a room at Tasigo Neo Kazan for December 12, 2025. My family and I were traveling from out of town for an event. Upon arrival, we were denied check-in: an employee demanded the child's original birth certificate, despite having copies of the documents, data from Gosuslugi, and entries about the children in the parents' passports. The incompetent staff cited Decree No. 1853, which allegedly stipulates that hotel accommodations are only available with original documents (including children's documents). Article 6.1 of the Russian Federation Law "On Personal Data" No. 152-FZ expressly permits identity verification using an electronic document signed with an enhanced qualified electronic signature, such as a birth certificate from the Gosuslugi portal. I repeatedly tried to explain to the hotel staff that I was presenting documents that are legally binding in the Russian Federation, but they refused to listen. Consequently, after a lengthy wait for a resolution to my situation and a negative decision, my family and I were forced to search for another hotel NIGHT and pay exorbitant prices. My demand for an immediate refund was also refused. Upon our return, we filed a complaint with management; their response (missing the 10-business-day deadline) was a claim that the staff's actions were justified. No offers, compensation, or even the simplest apologies—NOTHING. While communicating with the hotel manager on Telegram, I understand that no one intends to resolve this issue, leading me to conclude that their approach and attitude toward guests is appalling. It also suggests that management and staff have absolutely no regard for their reputation. The 4.1 rating is no accident. A hotel SIMPLY CANNOT claim to be a Premium hotel. Choose another hotel."

Apart-Hotel on Pushkin Street 26

"The room was great, the breakfast was plentiful, and the location was very convenient."

Cort Inn Kazan Kreml Hotel

Raymond Hotel

The Raymond Hotel in the heart of Kazan offers everything you need for a perfect stay, including massage services, a fitness center, Wi-Fi, a restaurant, a bar, room service, and a buffet breakfast.