Como Hotels with balcony

Great stay at this hotel. The rooms were well sized, clean and well equipped. We had direct garden access and a great view. What really set apart this hotel and made the stay very enjoyable was the staff. Everyone was very helpful and friendly and was always there to help when we needed them. 10/10 service! Make sure to try the breakfast with the amazing views too!

✨ Hotel Review – Lake Como (Hilton Lake Como) Hilton Lake Como The hotel is absolutely beautiful 🤍 — modern with a stylish Italian design throughout, from the lobby to the rooms. Everything feels new, clean, and thoughtfully designed. The room was a highlight — spacious, very clean, and extremely comfortable. All the basic amenities were well provided, making the stay easy and relaxing. One of the best parts is the rooftop swimming pool — stunning views, great atmosphere, and perfect for photos, especially around sunset 🌅 👉 One downside to note: The location is a bit far from Como city center. * There is a bus stop near the hotel, but buses can be unreliable and not always on time * Walking to the center is about 1–2 km, doable but not ideal (especially with kids or elderly travelers) 💡 Overall: Perfect for a relaxing stay in a beautiful, design-focused hotel. Best if you’re planning to use taxis or have a car, rather than relying on public transportation.

L’hôtel est situé dans une zone industrielle, à environ 10 à 15 minutes en voiture du centre de Côme. L’établissement est récent, propre, avec des installations modernes et bien entretenues. On sent une volonté de viser un standing plus élevé, peut-être celui d’un 5 étoiles selon le directeur. Malheureusement, certaines pratiques vont totalement à l’encontre de cette ambition. Le parking est facturé 18€/jour, ce qui me semble exagéré étant donné l’emplacement hors centre-ville et la présence d’un grand parking gratuit pour d’autres usagers (notamment les joueurs de padel). Cela donne l’impression que les clients de l’hôtel sont pénalisés sans raison valable. Le petit déjeuner est très limité pour un hôtel de ce niveau : le buffet est incomplet, certains plats sont payants et doivent être commandés séparément, et il n’y avait même pas de jus d’orange, ni sur le buffet ni à la carte — seulement de l’eau et du lait. C’est loin des standards d’un 4 ou 5 étoiles. Les capsules de café dans la chambre sont facturées 1,50€, ce qui est surprenant et décevant pour un établissement qui prétend offrir un service haut de gamme. Dans la grande majorité des hôtels 4 ou 5 étoiles, ce genre de prestation est inclus. Cela donne une impression de mesquinerie, en contradiction avec l’image que l’hôtel essaie de projeter. Le point le plus dérangeant : le personnel est entré dans ma chambre le soir, sans m’avoir prévenu, pour effectuer un « service de rangement ». Je n’avais rien demandé, et j’ai constaté que certains de mes effets personnels avaient été déplacés. Je n’aime pas que l’on entre dans ma chambre sans mon autorisation explicite, ni sans m’en avoir informé au préalable. Cela m’a mis très mal à l’aise. Qu’un ménage soit fait le soir peut être un service apprécié par certains, mais il doit être clairement annoncé ou demandé. J’ai exprimé mon mécontentement au directeur. Plutôt que d’écouter mes remarques, il m’a répondu de manière condescendante, insinuant que je n’avais « pas l’habitude de fréquenter des hôtels 5 étoiles » et que ce genre de pratiques était, selon lui, tout à fait normales. Une réponse hautaine et déplacée, loin de l’accueil et du professionnalisme attendus dans ce type d’établissement. En guise de compensation, le directeur m’a offert la capsule de café à 1,50€. J’espère que cet avis aidera les futurs clients à avoir une vision plus réaliste de cet hôtel. Pour ma part, malgré la qualité des installations, je ne le recommanderai pas. Le service client, l’écoute et le respect de l’intimité ne sont pas au rendez-vous.

My stay at The Vitrum was superb. The location is excellent, the room was large and wonderfully charming. The bathroom steam is amazing / we used it daily after long walks exploring and shopping in Como. I will definitely stay there next year when I visit the most beautiful Lake Como

Hotel is just charming! Authentic little suite with ancient oven, a compartment and dressed cabinet, furniture and truly from the last century. Despite this, everything is in very good condition. The bathrooms are very clean, cosmetic items taste delicious, snow towels, bed linen, everything is very decent. The first impression is a little deceptive, diving into the atmosphere of the last century, but then gradually falling in love with it, it is absolutely successfully located and has just a chic view on the lake. This small boutique hotel deserves special attention thanks to the careful staff. Good breakfasts and pleasant compliments in the lounge bar as a pleasant bonus for our stay.

Everything was perfect. The apartment was clean, nice view. I highly recommend it. Jona was really kind, excellent in communication and responded quickly to any questions we had.

Good location, not far from the train station and the pier. The room was clean and comfortable, one bedroom and one living room apartment. The reception staff was very enthusiastic and patient. Although it is written as a 4-diamond hotel, close to 2000 nights, it is actually an apartment, there is no front desk and no door. The hotel also wants to contact us in advance to inform us, but unlike airbin, you can contact us directly. After arriving, you need to call the boss to pick us up. Since there is no front desk, the luggage can be stored until 4 o'clock. Pay attention to the matters in advance. It's not a big problem.

You can see the lake when you open the window. It is very convenient for eating and transportation. It is also close to the cable car. The glass on both sides of the bathtub may be installed upside down. Self-service check-in is very convenient. You need to send an email in advance with an ID photo

Just facing Lake Como, the lake view room has a first-class view, just like the picture in the introduction, very beautiful. There is an Italian restaurant downstairs, small expensive but good environment, things are OK. The disadvantage is that the bath water is not good. The water is cold after a while, and it is very embarrassing. In addition, it is more difficult to find. In fact, it is upstairs in Como Cafe, but the name of the homestay is on the side of the door and you can't see it at all. In fact, navigation is just to find No. 12.

The location of the hotel is very convenient, the transportation is very convenient, the room facilities are also very new, the overall feeling is very good. The breakfast is very rich, which is very prominent in many hotels. The impression is very good.