Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 25, 2025
Guest User
2nd time to stay here, always enjoyed it. The location is perfect, close to the pier, bars and restaurants. the Rooms are very clean. Staff are very friendly. Paul is very helpful
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Price per night from:€96
Posted on Apr 26, 2026
Guest User
This hotel is lovely however, the room we had had the most uncomfortable bed I have ever slept in ( for the very little sleep me and my husband got) My back and hips were very painful come the morning. AND ...the floors are extremely creaky. We were on the 1st floor and our floor was bad enough but upstairs was almost unbearable. Also the walls and floor was so thin we could hear everything the upstairs couple were getting up to !!!!
Very very long night. Glad to get home to my own bed!
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Price per night from:€155
Posted on Jul 2, 2025
Nazmul
We specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor.
On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool.
Parking was £10 a day which I believe should be included in the stay.
Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel.
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Price per night from:€121
Posted on May 24, 2025
Vanessa Duncan
lovely hotel, only issue is the top floor rooms are very hot and there is no air conditioning
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Price per night from:€88
Posted on May 11, 2026
Guest UserLocation was excellent, hotel room, lobby and pool were very clean and comfortable, room was spacious, bright, with comfortable beds, Bathroom was good .
POOL was very good and nice to have this in hotel.
Breakfast was excellent with vast variety of different options, we enjoyed this .
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Price per night from:€108
Posted on Jul 30, 2026|Standard Twin Room
Guest UserThe location is great, just a ten min walk from the beach, or a five min walk to get a ten min bus to Boscombe or Bournemouth (although these only go every half hour, seem to always be late and stop running by 6.30pm so plan carefully, or take a stress free taxi ride instead - just £6 to Boscombe).
The hotel is clean and tidy, but the reception staff I met were sullen and unhappy to help, the beds we had were awful (feel every spring, I padded it with two quilts to be able to sleep, luckily it was very hot so we didn’t need them) and unfortunately our window was broken so I couldn’t shut the noise of people entering/leaving the hotel directly below the window out. However, the man sent to try to fix the window was extremely polite and helpful, and respectful of my request to be really quiet and softly spoken around my autistic son who was trying to get to sleep. And he fixed the window.
Luckily we were only staying for one night, so despite the painful bed, I would come back for another cheap, brief stay.
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Price per night from:€55
Posted on Aug 27, 2025
Guest User
Entry from the car park to level -2 with stairs or lift access to Reception at level 0; (Additional access direct to street via a few steps at level 0 too);
Check in was very quick with a short form to sign / append car registration if using the hotel's car park; Unfortunately 1 lift was out of order for the duration of our stay but there were very few times we noted the other lift was already in use; From here we had to traverse the complete length of the hotel to our room at the other end with stairs up and down, to find our room with window looking out over the laundry delivery area but some views of the sky still possible;
By the admission of the staff, the hotel is (over)due a refurbishment and the whole place looks tired and worn, although noted to be clean; However shower cubicle in the room was plenty big enough, and the light-up mirror over the sink was good. The mixer tap on the hand basin appears to be plumbed L/R opposite to the markings on the tap; Plenty of plug sockets in the room, some with USB sockets.
A big plus was the breakfast which was plentiful and efficiently overseen and served; Choices included standard cooked, cereals, fruit, etc with juices and hot beverages; No dinner was served but the hotel is is close proximity to several other venues within a 10-15min walk into the town centre; Also very close by is the BIC and the Pier / Seafront is less than 10 min walk;
The Pool / Gym / Sauna is not very large but adequate and while the Hot Tub was warm with very vigorous jets, the Sauna was quite cool at the time of visiting.
All in all, a nice enough place for a couple of nights, quiet and relaxing, with attentive staff.
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Price per night from:€91
Posted on Nov 30, 2025|Economy Double Room
GrBrennThe hotel is absolutely fine. Would recommend it. The staff are helpful and friendly. It’s just a bit dated and the sauna is old. But overall a nice stay and great location.
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Price per night from:€82
Posted on Jul 7, 2025|Standard Twin Room
Guest UserWe just wanted a reliable, welcoming, safe and CLEAN base for one night at a fantastic price and we got exactly that here at Laguna. It was no- frills, eg no fridge in room ,or edgy decor and no bonus toiletries ...but that is exactly what we didn't need! It was a basic but spotlessly clean room with all the essentials you need for a good night's stay; 2 freshly made beds, an unsuite with hot shower, towels and flannels for 2, a tv with remote, WiFi, tea making facilities and a lockable door with 24 hr security. The welcoming host was friendly and efficient and we were very confident we had chosen the perfect place for our budget. We were within walking distance of the beach and town, with a handy late night shop just a few minutes walk away. This time we didn't experience the rest of the facilities available, such as the swimming pool, games room or bar/ entertainment..but it was good to know they were an option. Thanks for making our trip an enjoyable one Laguna; we planning returning in the future.
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Price per night from:€62
Posted on Mar 12, 2024
Haohanxingchenzhifu
I have lived a few times because of the location.
Stayed for 11 nights this time, the longest time
Room size is small
Breakfast is so-so
Catch up with the elevator maintenance for three months. It takes a lot of effort to carry the big suitcase upstairs.
The room is just above the restaurant, every night the music collapses to 9:30 after, affecting sleep...
Don't eat steak in the hotel, pizza is still ok
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Price per night from:€102