"Everything about this resort was exquisite - food, people, service, architecture, surroundings, everything! Arrival: security already had our details at the gate, and there is a 2nd barrier gate as well, so the site is extremely secure. Check-in was seamless. Stay: Once parked, you never have to use your car again. Complimentary air conditioned vehicles are provided for all guests to move between the resort. Rooms: Old hotel, but everything is so beautifully maintained that everything feels like new. Rooms are beautiful, bathrooms are huge, beds are historic, architecture is sensational! Site: Main pool was closed, so they gave us access to one of the villa's pools overlooking the sunset. Amazing alternative! Food: Food was very reasonable, plenty of options, quick service and tasted amazing! Room service is 24 hrs, which is amazing too! Nature: Plenty of gazelles and onyx to see, but perhaps not as much as winter time. Most unique thing: Even the commercial buildings are fully covered, so they blend seamlessly with the surroundings. All signs are made of wood and everything just blends with nature. Few suggestions: 1. Called to book directly, but room was not available. Somehow, I was able to book the same room from Trip.com, but this meant that we were unable to enjoy some of the complimentary activities that would usually be available. No adjustment was made in this regard, even though I even showed my call history. 2. I appreciate that this is a premium resort, but being eco friendly means that if towels are hung, they do not need to be replaced. And they certainly don't need to be replaced twice in the same day during the evening turnover service. 3. If the drivers are busy, just provide an ETA, so we aren't stuck standing outside in the heat as there aren't any air conditioned waiting areas as such. A couple of times we were waiting for almost 15-20 mins! 4. Reception tell you that sauna and steam are free, but don't tell you that they still need to be booked, so please advise guests of the same."