Quality Inn Wenatchee-Leavenworth

"I would not go back"

Abendblume

"We booked the hotel during the Labor Day weekend. One day before check-in, we wanted to check if we needed to bring a crib because we have a toddler traveling with us, so I called them and left a message. The next morning, a lady from the hotel (presumably the owner) called me and told us that our reservation must be cancelled because no children are allowed to stay in the hotel. I was surprised and mentioned that we didn't notice that restriction at all when booking the hotel. However, I was assured that our deposit would be refunded, and when I asked how, I was told it'd go back to my credit card directly. During that time, we felt grateful and thanked her for being flexible. Few days later, I didn't see the refund so I called her on the cell phone that she called me with. The moment she realized who's calling, she acted like the cell phone signal was not good and kept saying hello. I had to leave a message and hoped someone would call me back. However, no one called after two full days. In the following days, I called them multiple times using both the cell phone number and the official hotel phone number, and left a message each time, but no one from the hotel ever returned my call. I felt like I was treated like a fool. If you don't want to refund my deposit due to the policy, please state so upfront instead of playing tricks. Here is a warning to all future guests: if you want to deal with dishonest owners, please go ahead and book the hotel."

La Quinta Inn & Suites by Wyndham Wenatchee

"The bed was truly amazing because once you lay down on it, you never want to get up. Also, the maids were great. They came in, and we had them dust and mop. All of the staff were This is definitely a hotel that my husband and I will stay at again."

Sleeping Lady Mountain Resort

"The staff are so friendly and professional. They welcomed us with wonderful attitude and helped us with everything we need. Special shout out to Mikayla and Karin for their exceptional service. The rooms are clean and if you need anything, they will be happy to provide it."

Clarion Pointe Wenatchee

"Excellent option!! Indoor pool with no time restrictions, the jacuzzi was very pleasant, very friendly at reception"

Hilton Garden Inn Wenatchee

Holiday Inn Express Wenatchee by IHG

"Room very good and customer service very good. Breakfast very well and continue to refill"

SpringHill Suites Wenatchee

"Fantastic stay"