The hotel environment is very quiet, breakfast is healthy, there will be a social light meal from 5:30 to 7:30 in the afternoon from Monday to Thursday. The room is spacious and the kitchenette can be used for simple meals, which is generally suitable for family vacation.
I stayed at the Hilton for two nights first. The overall environment is newer than the Sheraton next door, and the price is a little cheaper than the Sheraton. The most important thing is to refund the deposit immediately when you check out. Compared to the Sheraton Hotel, I didn't get my deposit back even after I left for two days. You need to follow up later. Sheraton's deposit amount is more than 100, which is higher than Hilton's. Next time I will choose the Hilton Hotel on Long Island.
Chain hotel, excellent service! It is a resort, large in scale, the lobby has a sunny roof, and it feels good. But there is a distance from the downtown area and it is quiet.
Very Good
103 reviews
4.1/5
Price from
$219
per night
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The environment is very good, the young lady at the front desk is very enthusiastic, I asked for a microwave oven, and I brought it to me very refreshingly! It's really good, like it! Will come next time
I can't express enough how wonderful the team at Four Points were for us. Nicole (Director of Sales) was our point person for booking rooms for over 30 people and her communication and professionalism made the process seamless. Alexis & Jada at the front desk were also quick to respond to any questions/concerns we had.
The only ”complaint” I would even say I had was that the elevator was broken, however that can happen at any hotel. Ms. Jackie at the front desk was so sweet and worked with me so well when I went to rebook because of the snow storm and I had no way of getting back out to my house since we are in a state of emergency. Only other issue i had, which isn't the biggest deal, was the fridge kind of sounded like someone was knocking at the door but that could have been due to there not being that much in there.
I stayed here June 8 and 9 based upon favorable reviews on trip advisor and Bookings.com. A big mistake. I arrived on June 8 tired from a day of travel. I was given room 201 which was a end unit as I asked for a quiet room. The first tip off should have been the smell of vomit outside the room--thankfully this was washed away by a hard rain over night. Inside, the room was gross--dust on lamps, etc.. Then when I flushed the toilet, it took two flushed to get any tissue down. I was tired and stayed the night. The next morning, I went to reception to get coffee--broken coffee machine. The receptionist also told me she had just called the police as a person was asleep on the side walk outside a room. I went to get coffee at a 7-11 close bye, talked to a day time manager about the slow toilet and was told he would deal with it. Came back late after a full day in New York and noticed abrasions where I guess a drain snake was run down the toilet. Next morning after I had a shower, the toilet backed up. Guess he pushed the problem further down the line. They should have called a plumber , pulled the commode and done the job correctly-at least they should have offered to move me to another room. You should not stay here. A dump.
Our stay at this hotel was the most pleasant of all the hotels we stayed at in NY (we stayed at 3 different ones). The hotel was very, very clean and we enjoyed our stay of two days. We were on the first floor (which when we got there we had asked to move from the third floor they had originally booked us in and they changed the room without any hesitation to accommodate our request) which we were able to drive around the side of the hotel and enter right from the parking lot...loved this! The outdoor pool was wonderful... lounge chairs around it for relaxing after a swim. There was tables just outside the pool area with canopies to get relief from the hot sun and to have a drink...very nice spot. There was a restaurant/ bar right in the hotel which seemed busy all the time it was open. We really enjoyed the pizza from this spot! One thing I absolutely loved about this hotel was the shower! The best shower I had in a long time...lots of water pressure and no shortage of hot water. The shampoo, conditioner and body wash supplied was Dove and large pump bottles not the tiny little bottles usually found in other hotels. Dove pump to wash your hands at the sink and Dove pump Body Lotion. The staff were very friendly and accommodating... just a great vibe there. In the front of the building there is a small waterfall on rocks surrounded by bushes and a bench across from it to sit.. was very pretty in the evening. I would not hesitate to stay at this hotel again if visiting this area!
We went on a tour of the estate. The guide was very knowledgeable and genuinely informative and enjoyable We learned about the history of the estate, the change in ownership, the different uses over the years, the renovation and extensive restoration and the current ownership. You can enjoy a meal after the tour. Take pictures and sit on the furniture! A great day!
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