"It wasn't a new hotel, but it was very clean, and the staff were very kind and helpful. I was very satisfied. I would like to go again 🥰"

"cozy hotel 5 stars service! free flow alcohol + buffet charge only 2000 yen!!! strongly recommend!"

"The staff were very helpful. They were especially helpful when my child was sick. I'd like to go again."

"The hotel was lovely, clean, spacious and had a great view from our ocean-facing room. It was within walking distance of Hagi castle town so the location was great. I didn't book a room with meals included in the evening so the front desk staff were very kind and introduced me to lots of delicious restaurants. The bath was also spacious and clean. I took a bath in the open-air bath early in the morning so it was a little cold, but it felt really good. I was surprised at how much breakfast there was, so I couldn't finish it. It was delicious and I was very satisfied, and I'd like to visit this inn again. Thank you for your hospitality."

"First of all, when I checked in, the two guys at the counter could have been a bit friendlier... They might say this is normal, but the hotel front desk is the representative of the hotel (the face of the hotel)... normal isn't good enough... a straight face isn't good enough! In the customer service industry, a smile is the basis, even if it's fake! It was a disappointing feeling as soon as I arrived... Make sure you smile and laugh! Also, the lighting in the guest rooms is too dim... When I put on makeup in the morning, the light above the sink is too far from the mirror, and it gets even dimmer when I get closer to it... I'm not saying they should install a light for actresses (lol), but I wonder if they could make it a little brighter... Also, the trash can is too small. Also, regarding the souvenir shop's opening hours, if the check-out time is 10:00, shouldn't the shop's opening hours be 10:30 instead of 10:00? Even if I want to buy something on my way out, if it's displayed like that, I'll assume it's closed and I can't buy it... I'll just give up and buy it somewhere else... I think that would change sales... Also, regarding the drink vending machine in front of it, apparently they gave me milk even though I bought a cafe au lait in a carton... When I told them about it, they apologized, but then they seemed to be asking what I should do, so I just said "it's okay" and left it at that. But isn't it the customer service industry to act quickly and say, "We'll give you the real thing, so please wait a moment.""

"It was fun enough to want to stay a little more slowly!"

"Very nice hotel , clean and excellent service. With the beach right outside the hotel , good for family vacation. Dinner and breakfast is top notch, can’t missed. Will come back again with my grand child ."

"The Japanese-style room was spacious and comfortable. The staff were all very friendly. The bath was also comfortable. It was very conveniently located near the bus center. I'm grateful that they were happy to store my luggage for me."

"It is conveniently located in Hagi city. Some parts of the building are old, but it was well-cleaned. Calligraphy by past prime ministers and people related to the Meiji Restoration is displayed throughout the building, giving a sense of the weight of history. Dinner was served in the room, and breakfast was served at the restaurant. There was nothing extravagant, but the food was mostly classic and reliable, and it was delicious. There are many brochures for sightseeing in the city at the front desk. It is difficult to tour the historical district of Hagi by car, but you can rent bicycles directly from the inn, so you can tour by bicycle. The bath is small and there is no open-air bath, so if you are a fan of large public baths and open-air baths, you may find it lacking."