Seaview Hotels in Hagi

"The hotel's location, environment, and front desk service were all excellent. However! My child has a habit of sleeping with headphones on. On the first morning, after having breakfast as booked and taking the hotel's 9:00 AM shuttle bus to Higashihagi Station, we suddenly realized that the two earphones in our iPhone's charging case were missing. We then remembered that we had worn them all night and forgotten to put them away when we woke up; they were in the tatami mat. The hotel shuttle had already left, so I had to contact the hotel through the Ctrip booking platform to ”not make the bed.” At the same time, as a mother, I reassured my child, ”Don't worry, the staff will definitely put the earphones on the small table in the room when they clean it. Hotel staff all over the world do that.” In the evening, after a day of sightseeing, we returned to the room and searched everywhere, but the earphones were nowhere to be found! Communicating with the front desk staff yielded no results. Frustrated, we had to continue our stay, and thus, a pair of earphones were lost. The previous night, the bed was made by two South Asian-looking staff and one Japanese-looking staff member. That night, I again observed two Japanese-looking staff members making the bed, carefully observing their procedures. Following this procedure, even the smallest white earphones would have been visible, yet they couldn't see them… The next morning, before leaving the room to get a refund, I took a picture of the bedding I had slept on. The same scene was clear; if any earphones were left behind, they would have been obvious, but their staff couldn't see them… The hotel's location is excellent. If you choose to stay there, be sure to keep your belongings safe!"

"The hotel was lovely, clean, spacious and had a great view from our ocean-facing room. It was within walking distance of Hagi castle town so the location was great. I didn't book a room with meals included in the evening so the front desk staff were very kind and introduced me to lots of delicious restaurants. The bath was also spacious and clean. I took a bath in the open-air bath early in the morning so it was a little cold, but it felt really good. I was surprised at how much breakfast there was, so I couldn't finish it. It was delicious and I was very satisfied, and I'd like to visit this inn again. Thank you for your hospitality."

"最高な二泊でした。館内サービスも充実してますし、海を見ながら足湯と露天風呂が入って最高でした。"

"I was a little worried because I didn't have enough information about the hotel when I made the reservation. The facilities were old, but I was satisfied because the cleanliness of the room was really top-notch. I was a little worried because it was Golden Week, but I had a nice time with my daughter in a quiet place with few people."