Entering the hotel, the fragrance of Zen tea slowly fills the heart, and the hazy and freehand atmosphere of white space allows guests to relax and return to their most relaxed state at once. Sitting down and serving tea is the way of entertaining relatives and friends throughout the season. All season selection of high-quality tea from the source, paired with traditional handmade tea snacks, to meet the temporary office and business leisure needs of guests, allowing more people to enjoy the beauty of the present in a cup of clear tea. Since its establishment in 2010, the All Season Hotel has always been committed to providing the hotel that best suits the Chinese aesthetic and lifestyle, delivering the unique accommodation culture of this land to every guest, and is the first choice for public travel.
"Chaohu 5.0 had two nights during the trial operation period during the whole season, and it was the first time I chose 5.0. At that time, I felt quite good because of the comfortable environment. This time I went back to Chaohu to continue to choose your store, but this time I stayed in your store, because an employee named Yuan at the front desk gave me a deep understanding of the word ”service” beyond expectations. I hereby write this long review, hoping to fully express my appreciation.
First of all, it is her service attitude like a spring breeze. During the trial business, from the first moment I walked into the lobby, Yuan Yuan's warm and sincere smile and immediately rose to greet me, instantly relieved the fatigue of my journey. Whether it is the meticulous explanation at check-in or any questions in the future, she will always be patient, focused, soft but full of energy. This kind of intimacy from the heart is not comparable to professional smirking, which makes people really feel welcomed and valued.
Secondly, she is fierce and full of closed-loop operation. At this time, I reported to the front desk that the TV in the room had some fluctuations. After listening, I didn't push it at all, I immediately came to the room to check, and simultaneously found an alternative room with better signal for me. In less than 15 minutes, she not only solved the problem, but patiently answered all the questions after hearing some of my suggestions, asking if there was any other need. And a full inspection of the new room. This efficient closed loop of ”fast response - active follow-up - result confirmation” shows a strong sense of responsibility and professionalism, which makes people extremely reassuring.
What surprised me most was her cognitive ability to insight into needs. This goes beyond the level of working according to the process. During the trial business period, when checking in, I patiently explained the room types and facilities one by one; The day I left was rainy, and Yuan offered to send me to the pick-up point. These details were not my request, but accurately predicted and met my needs for ”quiet” and ”cared for”. This ”advanced service” based on careful observation reflects a high level of empathy and wisdom.
The existence of the scorpion makes me feel that the whole season is not only a hotel with beds, but also a warm and understanding station. She perfectly interprets the brand spirit of the whole season ”warm, good, Gong, frugal, let”, and is also the most vivid business card of your hotel's service quality.
Thank you for cultivating such excellent employees throughout the season! I will choose the whole season more firmly because of the sputum, and sincerely hope that her excellent performance will be recognized and rewarded by the hotel, and I also hope that the city of Chaohu can be built more and more prosperous. See you next time!"