Kelowna Hotels with Jacuzzi

"The hotel was extremely busy, as it was a holiday weekend. The state of the hotel definitely showed an increase in volume and turnover. Our room, the entranceway, and the bathroom floor had white marks all over it. At first, it looked like a child walked into paint and then ran in and out of the room. However, with the smallest of elbow grease, I was able to remove most of the marks from the bathroom. In doing so, it looked more like dried oatmeal, but I couldn't be sure. My point is that it was impossible not to notice this mess and that someone made a conscious decision to leave it in this manner. They did this, knowing that it was a long weekend and that guests would be paying in some cases double what they normally would pay. At these prices, with taxes,fees, etc, we were over a grand for 2 nights. At these prices, you do expect the rooms to be in pristine condition. We had spoken to a staff member delivering towels to a nèar by room. He informed us that he would speak to his supervisor and that someone would be up shortly. At this point, it was late and we were at the end of a solid week of moving. We needed sleep more than anything. To the best of our knowledge, no one tried to reach us in regard to this issue. This is a beautiful hotel. However, more needs to be done to keep it that way."

"Had two rooms booked and for some reason both of them were right beside the service elevator on each floor. I think this hotel gives trip.com customers the less desirable rooms, not to mention the light was burned out on the bathroom mirror as well in one room."

"The stay was amazing. Service was quick, friendly and efficient. The kitchen was great for a home cooked meal. I would definitely cone back when I am in Kelowna again"

"The hotel is in a great location, right by the lake, with a pleasant view. The room facilities are very complete, and the suite I booked actually has three bedrooms and three beds, which is very cost-effective. The rooftop heated swimming pool is a plus, and there is also a hot tub, which is a perfect holiday choice."

"The surrounding environment is very beautiful, the room facilities are also very good, that is, I regret that I have not booked a villa. In fact, it is quite good for us to book a villa for 7 people."