Best Hotels in Mana Island

Absolutely the best experience. The service is phenomenal. Everyone on the staff deserves kudos for making it the perfect experience. Asa, Rocky, Veka, Levenia, Sammy, Freddy, Philly all worked hard to make everything perfect. So some specifics: Let's start with what some people have said is a problem. I disagree. This is a remote island with rooms right on the cost. The bathroom is open-air and connects outdoors. Yes, things are weathered. Yes, you may share a bathroom with a gecko. None of those things should discourage you. That is the reason you go to a resort like this and don't stay at the large chain where every room is exactly the same. Everything here is clean as can be! The rooms opening up to the outdoors is perfect for taking in the beauty of the island. If you are afraid someone will look into your room, close the blinds, but there are only five rooms, no one is looking! Now what makes it special. the staff will all know your name. We celebrated our anniversary and Asa researched the color associated with that anniversary and set up a special table overlooking the ocean decked out with the color. Every day they would take us to a different place to snorkel, have lunch on a sandbar or private island, and set up a private beach to watch the sunset. Have a traditional Kava ceremony. It was all perfect and we felt like family. Vinaka.

The main purpose of this trip was to do my open water PADI course, so I actually did not expect much. But this place is absolutely lovely. Not only was I welcomed with open arms, but the island itself was extremely beautiful. My dive instructor, Bailey Wheetman, is one of the best teachers I’ve ever had and I felt super safe while diving with him. He took care of me and made sure that I am a professional before I leave this place. The staff, the locals, the backpackers are just amazing and take special care for solo travelers. I am so happy and grateful for this authentic experience and I would definitely recommend this place !

The staff was friendly. We booked a Family Villa through Tripadvisor Plus for 2 nights. Our flight on Fiji air was scheduled to arrive at 6AM in the morning. They held the room for us and it was ready when we arrived at 7AM. Room was ground level. The staff moved us to a Villa closer to the dining and pool because my wife walks with a cane and a shorter walking distance is better for her. Room was clean and spacious. I would stay again.

Although the hotel has a certain age, it can still be maintained. One price all-inclusive, three meals a day, staying for 4 days and 3 nights, every day is a different menu, Michelin produced, super awesome. All the staff of likuliku are very warm and friendly. There will be welcome and farewell ceremonies when you check in and leave. The room is cleaned in a timely manner. If you have fun, in addition to some self-funded items, the hotel also provides free items. Of course, diving and beaches are still not comparable to the Maldives, but as a holiday island, it is still highly recommended. By the way, the sunset is very beautiful, and the stars are very bright at night.

Stayed for 2 nights and felt that the house was clean. There was no hot water for showering on the first day, but there was hot water on the second day. The living environment is good, you can see the sea from the window, and the hotel has good greenery. The food was generally good. I had four main meals, one was simple, and the other three were rich and self-service, with meat and vegetables, moderately salty. Breakfast is a little simple, with juice, milk, bread slices, etc. You don't have to pay extra for the fried eggs you want. Drinking water is provided for each meal and is provided by yourself. The service attitude is also OK.

Its business suites - includes kitchen and laundry in room. Always great to have these services. Beach isnt much, think walk along rather than swim. This is one of 3-4 hotels in a row beachfront. Guests primarily those passing thru to islands, backpackers and groups. The hotels’ beachfront bars were quiet during week in May but came alive for weekend. Restaurant on top floor had great views. Service very slow in restaurants of all these hotels. Staff very helpful and friendly.

Usaia is the best employee here. His unbelievable service made my honeymoon perfect and fantastic. He recommended and taught me lots of information here in Sheraton and Fiji. Actually, we were only one Asian couple, so everything was too new for us, but bying talking with Usaia, he made us feel relaxed and better. I highly recommend Sheraton because of Usaia and his service. Thank you, Usaia. I will never forget you and your kindness 우사이아는 최고의 직원입니다 신혼여행으로 왔는데 너무 친절하게 모든걸 다 설명해주셨어요. 사실 피지가 처음이라 좀 긴장하고 익숙하지 않았는데 우사이아의 서비스 덕분에 긴장이 많이 풀렸고 쉐라톤이 너무 즐거웠습니다 정말 쉐라톤 자체도 괜찮았지만 우사이아의 서비스 덕분에 저희의 신혼여행이 정말 행복해졌어요 쉐라톤 그리고 이 직원분 추천드려요

A wonderful stay here for a mother and adult daughter. Very relaxing, and the staff was so friendly and seemed genuinely happy. So refreshing these days! And, they remembered us day to day, something you don't see very often. Meals were outstanding, and the system they use to get visitors checked in and checked out when time to go is seamless. A magical place; we didn't want to leave!

Because of the transfer, I need to stay in Fiji for one night, a good experience. The house is very clean and tidy, quiet and warm, with two bedrooms, our family of four can easily stay. Furniture and appliances are available, as well as kitchen appliances and tableware that we often use. We don't have time to try cooking. The location is very good, there are Chinese restaurants in the nearby supermarkets, and it is very convenient to be close to the airport. The boss is Chinese, the communication is also very smooth, introduce the surrounding environment and help us contact the rental, very intimate, there is a chance to come again.

One of the best ways to increase customer satisfaction and encourage more reviews from guests is by providing excellent customer service. Make sure your employees are well-trained and know how to handle any situation that may arise. They need to go out of their way to help visitors where they can, from personally booking tickets to scheduling itineraries for their stay. If any stressful events occur, they must know how to remain calm and deal with it swiftly. Making your guests the highest priority will ensure they leave with a positive lasting impression, and your reviews will reflect this.