Best Masai Hotels

"BEST PLACE WITH GOOD VIEW AND GOOD FOODS AND SURROUNDING AND NICE ENVIRONMENT"

"Overall, the experience was quite pleasant, and the staff were all very friendly. I didn’t see any slippers in the room, but you can collect them from the front desk in the G lobby. The room provided a directory of nearby shopping areas and restaurants, and I really liked the scent of the shampoo they offered. The room was fairly clean, though the shower facilities may need some maintenance since the showerhead couldn’t stay in place. I also noticed reviews mentioning that the hot water wasn’t warm enough. Honestly, if you expect very hot water for showering, that might not be realistic. But for me, it was still warm and usable, and overall the bathroom was clean. The room had a nice view, and there was a chair by the window where you could sit and watch the egrets. The TV was somewhat disappointing, as it only offered local channels with limited options and no access to other networks. Another thing worth mentioning is that some earlier reviews said the air-conditioning wasn’t cold enough and was noisy. My experience was the opposite—it was definitely cold. Even with the temperature set to 21°C, it still felt chilly, though it was comfortable once I was under the blanket. The bed was comfortable, but the bedsheets may need to be replaced, since white fabric makes any stains very noticeable. I unexpectedly fell asleep early and had a very restful night. In the morning, I definitely didn’t want to miss breakfast, since that was one of the things I was looking forward to. The selection was quite good, though the drinks felt a bit limited for me. The rooftop sky garden had no lighting at night, so I decided not to go up. Before checking out in the morning, I went to take a look. The space isn’t very big, and it’s a pity that much of the view is blocked by wooden decorations, though the other side has a nice open view. There’s also a small lounge area in the G lobby with drinks and snacks. Drinks naturally attract ants, so I did notice some—but it was still within expectations. So my ratings are: Overall ★★★★☆ Cleanliness ★★★★☆ Service ★★★★★ Facilities ★★★☆☆ (3.5 stars) Breakfast ★★★★☆"

"It’s not  bad and consider value for money…. will  come back again"

"This hotel is really offering good value. Room is clean and functional. All basic amenities are provided. Shopping mall is just stone away. Receptionist super nice. Internet is working but sometimes it will cut off momentarily."

"MONTHLY STAY AND GOOD PLACE GOOD ENVIRONMENT GOOD HOTEL GOOD ACCESS TO MIDVALLEY SOUTHKEY MANY FOODS AND GOOD PLACE"

"A very good value for money hotel is very Chinese. The boss is very enthusiastic. Ctrip did not indicate the free breakfast. The hotel is also very helpful to help solve it."

"Just for a few hours stay. This is a budget hotel and please not to have high expectations. A quick sleep is good enough."

"I do the love the hotel, the cleanliness is very good, very recommended"

"The staff are polite and always smiling when greeting guests. Amenities are satisfactory and the location is strategic. Close to restaurants and cafes, shops and massage parlours. Overall a good stay. Thank you."

"Had our first stay at this new hotel! Some people might confuse it with the other Sheraton in central JB since the names are similar, but they differ in both star rating and location. The location here isn’t the most convenient, and getting a Grab can be a bit tricky. That said, the service was great—really appreciated how the staff checked in to see if we needed help with transport and even offered water. Breakfast selection wasn’t huge, but it’s reasonable for a smaller hotel. Just felt the food could be replenished a bit faster. Overall, a great experience, though the location might be a drawback for some."