Hotels with Parking in Masai

The host is friendly, responsive and understanding. However, the stay is a very forgettable one. This review is solely based on the overall experience staying at this apartment. It is to create awareness for others in case they have kids and would like to stay here as it has 2 Queen bed accommodation. For context, it is a condominium with dual keys unit, meaning it has one main entrance followed by 2 separate doors for each unit. I do not want anyone to been through what we did. We check-in late around 5pm, the kids are excited when they entered the room happily and shouting. Out of a sudden, we heard a guy shouting from the other unit, we opened the door and he shouted at us angrily. He said he is staying here and he is sleeping, do not make any noise. We obliged and tried to keep our volume down. We went out after and back to the stay around 10pm. My kids suddenly cried and he shouted “Hello!”and slammed the door loudly. We will all stunned and speechless. The kids are only 3 and 8 fyi, and I have to tell them to be quiet for the whole time while staying here. What’s the joy of staying here for? To be honest, it is late at night at level 39 and with an unknown mental unwell guy just beside us really makes our stay a very stressful and threatening one. We slept for the night as it is late and the kids are tired. We left the stay asap the next morning.

I was disappointed with my stay at Havona Hotel Permas Jaya. The room I booked on Agoda was advertised as having a king bed and a window, but when I checked in, I was given a queen bed with no window instead. This was not what I had booked, and it was especially disappointing because those features were part of the reason I chose this hotel. The room itself was acceptable for the price, but receiving a different room than what was advertised left a bad impression. If the booked room type is unavailable, guests should be informed in advance or offered an equivalent alternative or compensation, rather than finding out only upon check-in. I hope the hotel improves the accuracy of its room listings and ensures guests receive the room they reserve.

Booked the wrong date but they were accommodating and allowed me to change the date with them. Receptionist was friendly, room was clean and very spacious. Water cooler provided at the lobby Solid 5/5

This hotel room was spacious. Convenient parking in front of this hotel. Check in process was fast. Has lift. Bathroom cleanliness can be improved. Friendly staff. Will rebook for my next stay.

Came for a friend’s wedding in the area so decided to stay here due to the location. Did not have much expectations of the hotel but was blown away by the wonderful staff! The rooms were clean and decent, bathroom was small but clean and easy to maintain. Bath foam and shampoo were provided in the wall dispensers and bed was clean and comfy. Location wise - the hotel is very close to many eateries and amenities in the area. There 24 hr dining at Osman (mamak), 7 eleven. Great noodle spots like RMB noodles, fancier cafe like Grumpy Goat, breakfast spots like Hua Mui across the road. But it’s the super friendly and helpful staff like Dona, Vivi, Gugum and Fiqa that made a huge difference to my stay! They made me feel welcomed with their smiles and positivity whenever I step through the door and to see them taking care of each other when they were working gave me a feeling of great family spirit. Definitely worth the stay!

Overall, my 3-night stay was pleasant. I especially enjoyed the family suite—the king-size bed and pillows were very comfortable. However, I expected a basic standard, which is why I couldn’t give a full rating. Cleanliness: There were a few issues that needed attention. I encountered a small lizard, a baby cockroach (which I had to handle), and a spider. The bedsheets and rug had visible stains—while these may be hard to remove, it's not acceptable even for a 3-star hotel. Additionally, a used, damp (but dried) toilet paper roll was left alongside a new one, which should not happen. I’m not particularly fussy, but others might have rated this much lower. The toilet seat was loose and misaligned. The towel hanger was loose as well, so we were careful not to hang all our towels there. The basin tap was also loose. Service: Requests for a writing chair and a hairdryer took quite a while and were only resolved after I spoke to a housekeeper the next morning. Although the room accommodates four guests, we were a group of three and only received two cups, so we had to take turns. There are also only two non-standard, unprofessional hangers provided. They should supply four. I did not use the shampoo or shower gel, so I cannot comment on those. Maybe a brief note should check on our day since we are staying for three nights. This is a suggestion to improve. Location & Amenities: There is a laundry shop conveniently located directly across from the hotel. Parking is available on site, though you may need to park behind the building. It would be helpful to have a designated drop-off slope at the front of the hotel. Food: The café serves a good chicken nasi lemak. The curry gravy is rich and flavorful, though it would be better if there were more side dishes to complement the rice. The overall experience helped offset the shortcomings. Value for Money: 3/5 Until another review for the shortcomings are rectified, I will consider other accommodation

This is my first time at Johor Baharu Masai area. I had booked this hotel for 1+1 day. The staff here are very friendly and helpful. Rooms is clean and also with the washroom. Internet speed was fast and stable you can browse over Singapore channel as well thru the smart tv. For the price i booked under RM90, they still providing complimentary breakfast. They do seved fried noodles, fried rice, sausages some bread and coffee and juices. Location of the hotel was also very strategic, local banks, fast food chain and local coffee shop are just around the corner. I have a pleasant stay at this hotel and definately will return if i came down to Johor. By the way they also provide complimentary carpark space just infront of the hotel. Good Job for the hotel and staff.

Great stay! The self check-in process was super seamless and convenient, which made arriving a breeze. Even with the automated check-in, the staff was always around, incredibly friendly, and eager to help with anything I needed. I also really appreciated the on-site vending machine for grabbing quick drinks and snacks. Highly recommend for a hassle-free trip!

Happy to have found this hotel/apartment for a staycation. It’s within walking distance to popular seafood place in Senibong The room is spacious and tastefully designed. Living room has a big tv and generally the place is windy. Rooms are clean, bed is comfortable. Bath tub is big. Unfortunately since it’s a staycation, didn’t really has the chance to use the bath tub. I will be happy to return to this hotel/apartment if I plan to eat seafood at Senibong again Thank you

quite romantic