Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 27, 2026
Guest UserVery atmospheric and cozy ryokan. Traditional style room and majestic mountains view are breathtaking.
The food is fantastic, you dine privately in peace and also provided with unlimited amount of drinks for 90 minutes.
There are private and common (men/women) baths available. Water temperature is comfortable and magically washes away your fatigue.
Personnel is kind and helpful, they used translator to explain everything to me.
I was provided with shuttle bus on check-in and check-out to nearby station (kawaryo onsen station).
This place is perfect if you want to detox from city bustle and cleanse your thoughts.
Nearby konbini is 1h away on foot (or 15 min on car) so I advise you to stock up your supplies in advance if you need any.
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Price per night from:NZD 234
Posted on Sep 17, 2025
Guest User
We had an exceptional stay at this hotel! The staff were incredibly kind and accommodating, patiently waiting for us despite our late arrival and proactively reaching out via email to ensure everything was set. The hotel is spotlessly clean, the surroundings are breathtakingly beautiful with a natural charm, and the onsen was a delightful experience. The beds were also wonderfully comfortable, making our stay truly relaxing. Highly recommend this gem!
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Price per night from:NZD 366
Posted on Jan 23, 2026
VoyagerEU
First off, the delightful landlady made check-in a breeze and really helped me unwind after my journey. Next, I received a discount coupon for the Sainokawara Open-Air Bath, which was incredibly relaxing for both body and mind. The room was spacious, and I could see the snowy scenery of Kusatsu Hotel from the large window. There are two types of hot springs on the first floor, along with a sauna. This laid-back annex contributed greatly to a thoroughly satisfying trip. Thank you, landlady!
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Price per night from:NZD 163
Posted on Dec 23, 2024|Japanese-Style Room with Japanese Bed (s) (Minezakura Type, Senyutei Wing)
JaQwWe stayed in Naraya House for 1 night and it was perfect. The staffs were all very kind and helpful that I am truly grateful for all their assistance given throughout our stay. We had a suite, rm no.206, it was stunningly amazing! I only know I am booking a suite with a beautiful view of the yubatake and private onsen. I didn't know it's a gigantic duplex suite with the best view of the yubatake! The room door opens to a western style living and dining area that fits with a set of sofa for 6 and a dining table for 4 with 2 benches. To the left of this western style area is 2 double beds, a walk-in closet and a toilet. I could see Japanese syle beddings in a cupboard which I believe they would be made when the room is booked for more than 2 persons. Facing the sofa is a TV panel. Behind the TV is a Japanese style sitting area with a coffee table and a view of the yubatake. The view is picturesque. There you can also find a stairs going down to the suite's private onsen bath. It's actually on a balcony overlooking the yubatake, the same gorgeous view as in its Japanese style sitting area above, just without the windows, ie closer and clearer picture of the yubatake without reflections. But be aware ppl on the street can see u too, as you can see the windows r just next to 7.11 The meal provided was fantastic. I particularly enjoyed the freshly made sushi. The salmon roe was just so fresh that they were actually shining like marbles. All the ingredients used are high quality. My kid, who is usually picky on food, was pleased with the menu. He already wanted to come back again. Next time, we will stay here for more nights in order to better experience the beauty of Kusatzu.
Ps I usually don't bother to write a review, I am doing this one in return to the hotel's great service and hospitality. Thank you and until next time~
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Price per night from:NZD 358
Posted on Mar 4, 2026
Elena Fesenko
Kusatsu itself is a magnificent place. The hotel is located right in the center. The room type was traditional with futons, and we had a mountain view, which was stunning in the morning. The hotel is well-maintained. We absolutely loved the onsen at the hotel – it was incredibly enjoyable! It was clean, beautiful, and comfortable. I particularly want to highlight the breakfasts and dinners; the selection was absolutely superb. Highly recommended!
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Price per night from:NZD 520
Posted on Aug 19, 2025
ChingSqThe hotel is a bit of a drive from Karuizawa JR Station, about 35 minutes, and there's a toll fee. However, the scenery along the way is beautiful. Shiraito Falls is about 10 minutes away. The hotel parking lot is ample and very convenient.
The hotel rooms are very spacious and comfortable. The hot springs are both indoor and outdoor, with an orange-brown color and a mild odor. Unfortunately, the outdoor hot springs don't allow for a view of the sky.
The breakfast and dinner buffets offer a wide variety of options and are delicious.
This hotel has a very resort-like feel and I'd definitely return if I had the chance.
Figure 1: Scenery along the way
Figure 2: View from the hotel window
Figure 3: Nearby attractions (Shiraito Falls)
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Price per night from:NZD 258
Posted on Dec 20, 2025
youyuguitar
A very good hotel with a free shuttle bus to Yubata, the train station, and the ski resort. The hotel is large and has comprehensive recreational facilities, including bowling, karaoke, and billiards.
The receptionist speaks excellent English, making communication completely seamless. It's a long walk from the reception to the rooms, but you'll pass a large gift shop with prices the same as the gift shop next to Yubata, and you can even get tax-free shopping. There are also many art exhibitions in the hallways.
The rooms are spacious, with two beds and one tatami room, and underfloor heating. The bathroom has a Jacuzzi. The open-air bath in the large public bath is very comfortable, allowing you to enjoy the snow while soaking in the hot spring. The hot spring water is piped from Yubata Genyu, and the temperature is quite high.
The hotel's most unique feature is its series of walking/hiking activities, with three sessions in total. I participated in the 7:00 AM forest hike with a professional guide. The hotel provides rain boots, but I recommend wearing thick socks as the rain boots are quite thin. We will walk into the forest and reach the ski resort. We will hike in the snow for about an hour. It will be cold, so be sure to dress warmly.
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Price per night from:NZD 285
Posted on Jan 4, 2025
Guest User
Booked the Japanese style room with toilet. Shower room has to be shared on the 2nd floor. Room has no amenities at all. Basic hair dryer and hot flask are in the communal area. We had to set up the bed ourselves. Room was dusty and was freezing cold even tho there was heater from the air con on winter’s night. There’s instructions to learn how to kill the stink bugs. The hotel facilities are good but the overall experience wasn’t good.
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Price per night from:NZD 100
Posted on May 26, 2020
Alc101Absolutely beautiful location and multiple hot spring options! The buffet breakfast was exquisite as well ask the multi-course dinner. Sadly we only were able to stay one night but waking up in morning to see beautiful flurries of snow surrounded by mountains was much more magical and memorable than I imagined! During our stay, I even lost my camera and the staff were so kind to go down the mountain and mail it to me at the airport, speak Japanese to the staff at the airport to help me find it and I am forever grateful for their kindness and service. If I lost my camera I would’ve lost all my photos and videos of the trip! The staff speak Chinese and fluent English and so it was really easy to communicate with them. Will definitely come back!! Thank you Shima Tamura!
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Price per night from:NZD 341
Posted on Nov 20, 2025
Guest User
The hotel is not far from the Kusatsu central area, about an 8-minute walk from the Kusatsu bus stop. I had booked a tatami room, but was given a twin room instead. The room was spacious with windows on two sides. The hotel's large public bath was spacious, although the outdoor pool was a bit small, only accommodating 3-4 people. Dinner was Japanese cuisine, but the variety and portions were limited, and the ingredients weren't particularly special. The staff were polite, and there was a shuttle bus to the Kusatsu bus stop. Overall, the price is worth comparing with other options before making a decision.
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Price per night from:NZD 174