Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Dec 13, 2024
RunAlong
My experience at The Terrace Niseko was outstanding! The property is stunning, with spacious, modern apartments offering breathtaking views of the mountains. Everything was impeccably clean, and the amenities were top-notch, perfect for a relaxing getaway .
What truly made my stay unforgettable was the exceptional staff. They went above and beyond to make sure everything was perfect, from assisting with ski rentals and transportation to providing great local recommendations. Their warmth, professionalism, and attention to detail made me feel genuinely welcome.
I highly recommend The Terrace Niseko for anyone looking for luxury, comfort, and world-class service in Niseko. Can't wait to return!
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Price per night from:BRL 1,122
Posted on Apr 18, 2026
Guest User
The public areas are exceptionally well-designed, beautifully blending Park Hyatt's signature luxury with a Japanese onsen resort vibe. The overall atmosphere feels both sophisticated and relaxing. The breakfast and the selection of restaurants are much more extensive than at the neighboring Higashiyama Niseko Village, and the food itself tasted noticeably better.
Service is also a major plus here. The welcome fruit wasn't just generic apples, pears, or bananas; they offered a plate of strawberries, which felt very thoughtful. Whether it was the Japanese staff, foreign staff, or the Chinese-speaking employees, everyone was consistently warm and natural. I was particularly impressed by a young woman in the restaurant department, who seemed to be from Henan, China. She was incredibly welcoming and friendly, making conversations very pleasant. Communicating with other foreign staff members in Japanese was also seamless; there was no need to force English, nor did we have to resort to translation apps like we did at Higashiyama Niseko Village. Finally, upon departure, since the hotel doesn't have a shuttle bus and we couldn't immediately find a taxi, the hotel thoughtfully arranged a complimentary business car to take us to the station, which was a huge bonus to the overall experience.
The basic room type in the hotel building is a large suite with a double bathroom design, offering a high level of comfort.
There are some drawbacks, however. As a hotel opened in 2020, there are already visible signs of wear and tear on some of the leather and fabric in the rooms, so the maintenance isn't perfectly pristine. The views are also significantly less impressive compared to Higashiyama Niseko Village, where you can see Mount Yotei directly from the lobby, rooms, and even the onsen. Additionally, this hotel has more rooms and also accommodates quite a few group tours, so even during the non-snow season, it's quite popular, making it less quiet overall than Higashiyama Niseko Village.
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Price per night from:BRL 1,473
Posted on Apr 1, 2025
Guest User
Wonderful ski in/ski out location. Lovely family accommodation with everything you need. Close to convenience store and restaurants. Sunday was extremely helpful and transported us to the local train station at the end of our stay. Gustav was very helpful via email but the resort was uncontactable on arrival to arrange hotel transfer from the bus drop-off (reception phone switched to after hours message). Also could not get a taxi (none available on the app) so had to walk up the hill dragging luggage. That was our only complaint.
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Price per night from:BRL 905
Posted on Dec 27, 2023
Guest User
The hotel is right next to the Hirafu ski resort, and there are restaurants and supermarkets nearby, which is very convenient. The bedroom is a bit small, but considering the price/performance ratio is quite high. The room can see the sheep's foot mountain and the scenery is very beautiful.
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Price per night from:BRL 926
Posted on Jun 7, 2026|2 Bedroom Suite - Twin Bed
GW stevenVery spacious house. The three of us booked an apartment suite with two bedrooms, two bathrooms, an open kitchen, and a large living room. The house was very clean. The fridge had three complimentary drinks already in it, as informed by the front desk.
The area is surrounded by hotels. We drove in the evening and parked in the underground garage, then didn't go out again. So, I'm not sure how convenient the surroundings are.
It's about a 12-minute drive to Takahashi Farm, which felt quite convenient.
It's a good hotel if you don't rely heavily on hotel services. It's great for self-sufficient travelers. The price is generally acceptable.
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Price per night from:BRL 719
Posted on Dec 11, 2025|Yoteiyama Side Deluxe Japanese-western Style Room With Observation Bath
Anonymous UserThis hotel offers great value for money 🤍. The staff are all very polite and helpful, especially those in the hotel restaurant. The buffet selection isn't huge, but the food quality is quite good. The room was comfortable, and the overall environment was quiet and peaceful. Having a private hot spring bath in the room was incredibly relaxing 🤍. The only downside is that the surrounding area is a bit remote, making transportation inconvenient for those without a car. There's a small shop on the ground floor of the hotel selling souvenirs and snacks. It's about a 5-minute walk uphill from the hotel to the Grand Hirafu Base ski area.
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Price per night from:BRL 791
Posted on Dec 15, 2025
Guest User
Right at the centre of Hirafu - you have to walk a bit upslope to the ski lifts. Check in is at another building / hotel so beware if you're not driving.
The space is well equipped with a full kitchen and washing machine, as well as heaters. There is also a ski locker on the ground floorwhere you can pit your ski equipment. However we noticed a smell of fresh renovating works once we entered the room - though we're not sure where that came from.
If you're driving, beware they only have 2 parking spaces in front of the building which are not designated for guests. So if someone else parked that space, you have to find somewhere where you're not considered a hassle. Note you are not supposed to park behind the building nor the space next to the 2 parking spaces.
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Price per night from:BRL 547
Posted on Feb 26, 2024
Guest User
Hinzan was amazing for our ski vacation in Niseko! The location is super central, but they also have a shuttle that can take you to the lifts and around Hirafu so you don't have to walk with your gear. There were ski lockers and a room in the lobby with boot warmers. The in-room washer/dryer was also very convenient.
While the front desk times were limited, they were very flexible about arranging for staff to stay late/come early for check in and check out. All the staff were amazing, going out of their way to make sure we had a good stay!
Would definitely stay here again!
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Price per night from:BRL 549
Posted on May 4, 2026
Marc in Shanghai
Room is very modern and has plenty of amenities, including a private bath and toilet. Bed was comfortable. WiFi and heating worked well.
This is a self-service accommodation. No reception or staff onsite. They’ll send you a code for the lockbox that the room key is in. The resort condo is attached to the office for the RV Park that shares the parking lot. They seem to be used to people coming in there to check in.
Location is not very central. About a 15-20 minute walk to restaurants.
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Price per night from:BRL 191
Posted on Feb 4, 2026
Guest User
The room is beautiful and perfect for spending time with friends.
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Price per night from:BRL 6,955