Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 15, 2025
Guest User
This was our second visit to this hotel, we have unfortunately had the same experience twice. The hotel itself is lovely with great facilities. Rooms are lovely, Beds are huge and extremely comfy. Fluffy, luxury towels. The Pool area and pool are lovely, feel like you are abroad on a hot day. Although it is a fight for a Sun lounger. However it’s completely let down by the staff. The bar staffs attitude was appalling, it was an inconvenience for them to get our drinks each time. We had a Roast dinner at Old Harry Rocks - staff were much better in there and v accommodating, although I do believe this this a separate company to the hotel and it shows. Beef was tough in parts but still nice. Pork was lovely. On booking, breakfast is charged at £22 at but in the hotel it’s £15 so don’t fall into that trap. The staff had no idea what they were doing. They first couldn’t get our drinks order right, then they messed up our simple breakfast order. Some of us nearly finishing our breakfast before others even got their meal. The breakfast itself was very small, we were also only given half a mushroom?? For £22/£15 I would at least expect to have a whole Mushroom…
They then didn’t know how to use the card machine..
Before we left we used the Spa, small but nice. Sauna was closed & pool was freezing. Hot Tub also wasn’t very warm.
Overall it was not a great experience, we will not be returning. To pay £260 minimum for a room for extremely poor service is criminal.
Show more
Price per night from:€163
Posted on Jun 25, 2026
Guest UserUpon checking in was told breakfast is till 10 am
Next day in the morning was coming to have breakfast with kids at 9:40 apparently too late. Went back to the reception they said oh sorry it’s open till 10 am on weekends. Left with 2 kids without breakfast and no complimentary was offered considering misleading information from the receptionist on check in. We travelled on hottest day by train with delayed service 4 hours to get here. Also, felt intimidated by pool staff teice on 2 different days asking me who I am and are we were guests ?:( seriously? Did they think I just walked in randomly from the street? Shocking! Me and my two kids felt unwelcome and placed in embarrassment in front of others because I had to verify that I am guest and I had paid to be here:( that’s not 4 stars customer service! I travel around the world but here felt either ****** or discrimination not sure what it was felt odd. Had to book another hotel because didn’t like the whole experience and attitude from the staff! Also their spa and indoor pool is actually in the other hotel next by. Which was odd we never made as didn’t want to move around from one building to another for spa. Receptionist were abrupt and couldn’t be bothered to spare simple smile. Not happy at all.
Bathrooms shower it terrible no power couldn’t even wash my hair off the soap. Basically not recommend due to these issues I had experienced.
Show more
Price per night from:€52
Posted on Oct 18, 2020
Guest User
I had the pleasure of staying here in October 2020. John and Christine did everything possible to keep us all safe from Covid but still maintained a house party atmosphere. The rooms may not be modern but they are spotlessly clean and the food was lovely and there was plenty of it. Our tutor was Sharon Hurst who was fun and inspiring and ensured everyone had a great time. I will definitely visit again
Show more
Price per night from:€44
Posted on Aug 9, 2026|Single Room
Kako RiderI'm giving 5 stars based on the staff's behavior and the cleanliness of the room.
The staff were amazing, friendly, and helpful. My room was clean, as was the bathroom, the bed, and the room in general.
I'm not the type of person who wastes time checking under the bed, behind the bedside table, or the TV.
The room was clean, period.
People often complain that the hotel is old, but you get what you pay for. It's not a 5-star hotel, otherwise I would pay much more for the room.
My only complaint is about the guests. Some people don't know how to behave in a hotel and still think they're at home.
The rooms aren't soundproof, and everyone notices this when they hear someone talking loudly in the next room.
That being said, people should be more respectful and not behave as if they were at home.
It's not the hotel's fault, but the lack of respect people have for each other. I had no problems in my room. Some guests shouted, spoke loudly, or banged on doors, which, thankfully, didn't happen every day. But, should any problem arise, my rating would be based on how the staff handled the issue, not on the problem itself, since problems happen in any hotel, even the most expensive ones.
Definitely I will go back and I bet they still remember me 😊
Show more
Price per night from:€40
Posted on Aug 30, 2026|Standard Single Room
Pete travelsI was here for the first time a month ago. I enjoyed my stay here so I came back a month later. I booked for a single room but when I arrived the hotel upgraded it to a double room. I was pleasantly surprised and grateful. I enjoyed using the shower. It was a good shower with the right amount of pressure. I used this hotel to visit the beach. It is a short walk to the beach and is in a good location. The staff are very nice.
Show more
Price per night from:€35
Posted on Mar 17, 2026|Standard Room
Guest UserClean room, ample space, bed was super comfy and great TV with many channels. Could hear next door’s TV slightly. Bathroom smelt like someone had been smoking in there for years, even showering and leaving the door open wouldn't help clear the smoky/musty smell. Felt like it was stuck to the walls. Otherwise, great stay! 15 min walk to town.
Show more
Price per night from:€52
Posted on Jul 16, 2023
Guest User
The hotel is a bit old, domestic three-star level, but still clean and tidy. very quiet. It is about 100 to 200 meters away from the sea, which is very close, but it needs to go down a small slope of about 50 meters. The weather in July is still a bit cold, and it is impossible to go to the sea. The city is very small, turn right out of the hotel for about 1 kilometer and you will see the landmark of the Ferris wheel. It is not far to go to Old harry rocks and Durdle door within half an hour and 1 hour.
Show more
Price per night from:€49
Posted on Jul 10, 2026
Guest UserRoom was ok, couldn’t fault it, there was an inroom kitchen with microwave, fridge freezer, sink, plates cups cutlery, for the price it’s actually decent value, breakfast available, it’s not Dubai, it’s bournemouth, not far off the beach like a 10 min walk. Room was very spacious, digital tv, ac works (very cold under the correct settings), car was parked right outside my room, smoking outside the room, it was actually a decent place to stay for £100,
if you want posh standard, go pay £300 for h!ltons. Bed was comfy as my misses had to drag me out for breakfast.
Pool was under construction so hopefully that gets sorted soon
Show more
Price per night from:€49
Posted on Jul 25, 2026|Double Room With Sea View
Guest User
I had read the reviews so I was not expecting much. All the staff appear to work really hard. Unfortunately, the hotel itself is really grubby and in much need of new carpets, redecoration and maintenance. (Sorry you maintenance guys, it might be a case of not enough hours in a day). Its NOT good enough to say ”there is only one pump” when no water comes out of the shower and then its brown for several minutes! I believe the pool is a new addition but why let the weeds grow up around it? The room was disappointing, my clothes hangers kept falling out of the holes and my clothes were then laying in the bottom of the wardrobe. I requested some hangers from reception, but no hangers existed? It was recommended that I book a table for dinner, I opted for 7pm and the steak. Forty minutes later it was still being chased up! Chatting around the pool it appears two people can stay for £80 per night but I was charged £133 with breakfast. Breakfast was buffet style and barely warm. I visited the hotels in the group and they are by far better. I will not recommend this hotel or stay again!
Show more
Price per night from:€40
Posted on Jul 17, 2025
Guest User
I had a fantastic experience at this hotel. The location is perfect — close to everything I needed, with easy access to public transport and local attractions. The room was spotless, and the entire hotel was very well maintained, which made my stay feel even more comfortable.
What really stood out was the staff — everyone I encountered was incredibly friendly, welcoming, and helpful. They went out of their way to make sure I had everything I needed.
Highly recommend and would definitely stay again!
Show more
Price per night from:€43