Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 3, 2026
Guest User
Actually great amenities which are not really listed but you’ll get towels, slippers and pyjamas. They have toiletries by the reception. There is a small onsen as well! Check in is only from 5 pm but you can leave your luggage at the reception downstairs
Show more
Price per night from:PHP 1,452
Posted on Nov 22, 2025
Guest User
The hotel has a beautiful environment, and the room is generally clean. However, the facilities could be improved—for example, there is only a power outlet on one side of the bed, which is quite inconvenient.
One thing I am extremely dissatisfied with, and I believe both Trip.com and the hotel itself handled poorly: When booking through Trip.com, there was no information about what the dinner included. I was attracted to this hotel after seeing on YouTube that its dinner was outstanding, which is why I chose it. Trip.com should clearly state the dinner menu content. Unfortunately, the dinner I received was completely different from what other guests were served—the presentation and taste were not good at all, and at this price, it was absolutely not worth it.
Another issue: I arrived at the restaurant on time at 6:30 pm. Until 7:30 pm, I had only been served salad and soup. I noticed that the food other guests received was completely different from ours. I asked the staff and requested a menu, only then did they tell me that our package was entirely different from the others and there was no menu available. Since that was the case, we had no choice but to wait patiently. By that time, other guests in the restaurant had already finished eating and were leaving one by one, yet it seemed no staff member noticed that we were still waiting and finally the remaining dishes were served after we made a complain to a staff, I can feel that our dishes were missed out because they were busy serving other customers.
I may book hotel via trip.com hereafter.
Show more
Price per night from:PHP 3,200
Posted on Mar 6, 2026|Semi Double Room-Non-Smoking
Guest UserThe hotel was really nice. The front desk staff were very friendly and confident, and check-in was very easy. The room wasn’t very big, but it was very clean, and a lot of small details made it feel really thoughtful. I’d definitely come back here again. Wakayama is really beautiful.
Show more
Price per night from:PHP 2,139
Posted on Feb 23, 2026
Guest User
Clean, looks antique yet the facilities are very modern. Warm enough for about 0 degree weather. Nice and comfort stay for all ages from child to elderly. Cooking utensils are well equipped that would be very sufficient for self cooking breakfast and dinner. Highly recommended.
Show more
Price per night from:PHP 15,549
Posted on Dec 6, 2025
Guest User
It was very cold that night when I arrived at the hotel. It’s about 8.30 pm with 3 degrees Celsius in October. The hotel is not too far from Wakayama Sta. I walked only 5-6 minutes. The staff at the counter was very friendly, kind and polite. He helped me to carry my luggage to my room. I book the Ryokan room so it’s so traditional Japanese with Yukata dressing. I love everything here and feel so warm staying at Katsuya Inn. I wish I could come back here again next year in Blossom 🌸 season. Thank you for having me here and the post cards are so wonderful. 🙏🏻😊🥰
Show more
Price per night from:PHP 1,996
Posted on Dec 21, 2025
Guest User
The location is far from the city centre. If you are not driving it is a bit difficult to find restaurants, except if you wanna eat in the hotel. The location is not far from the fish market, maybe 5 mins walking distance. The hotel looks old but has good maintenance and it has superb scenery as near yachts pier.
Show more
Price per night from:PHP 4,050
Posted on May 10, 2026
Anonymous User
Polite and approachable staff. Please provide baskets to put the shampoo, conditioner cups, and other supplies in so that it's easier to bring to our rooms. There's no microwave to heat food. Wouldn't it be great to put one microwave on every floor? But overall, a great stay for its price and location near the station and Wakayama Castle! 😊
Show more
Price per night from:PHP 1,471
Posted on Jan 26, 2025|Twin Room
よしばぁばI was on a relaxing solo trip, but I was a little disappointed with the way I was treated. When I tried to enter the coffee space next to the front desk, the front desk staff treated me like a suspicious person, which ruined my enjoyable trip. I was there for 3 nights and 4 days, but it was traumatic and I was disappointed that I didn't get to go to the coffee lounge even once.
I think they should have been more accommodating.
Other than that, it was perfect.
Show more
Price per night from:PHP 2,445
Posted on Jun 3, 2023
Guest User
#Praise#For mosquito control measures, hotel smell, bedding comfort, location, toiletries, room lighting satisfaction; I like this hotel so much! It is also an ideal hotel! The so-called ideal is that every aspect is very practical! Although there is no breakfast, there is a refrigerator microwave in the room. It is very convenient to buy and eat at the nearby convenience store supermarket. The room is large and the bathroom is large, and the toiletries are complete to even the curling stick! The kettle said that the insulation can be kept warm for one night, not to mention that it is so cheap not far from the station! I will only live here on the West Line in the future. ps: This ideal hotel comes from a 40-generation hotel that has lived in various large and small Japanese hotels in a variety of sizes and sizes. Lightning avoidance and mentioning that this store has no elevator, large boxes of passengers should be cautious.
Show more
Price per night from:PHP 2,741
Posted on May 6, 2025
Guest User
The room is small and the location is remote, but the hotel scenery is really great! The hotel restaurant needs to be booked in advance, and there are no convenience stores nearby, and the restaurant is also far away. Remember to book a restaurant when you check in, otherwise you will have to go hungry. The hotel does not have Chinese service, and English communication is a bit difficult. The hotel's public bathing is free, and there are open-air bath seats. It was windy and rainy on the day I went there, and it was super cold. It was very comfortable to bathe. The location of the men's and women's bathrooms will be swapped, so remember to look at the sign at the door and don't go the wrong way.
Show more
Price per night from:PHP 9,561