Ascott Huaihai Road Shanghai

My primary reason for choosing this hotel was its location. The staff were welcoming, and the service was good. The reason I did not give the hotel 5 stars was the cleanliness, the bathroom had many lines of mold.

Situated at Xintiandi area. Easy access to get around. Many restaurants and shops nearby. Housekeepers are friendly and helpful. A good place to stay

Great location with big rooms

The location is good. But the facilities are pretty old. And the room fare is pretty steep in comparison.

Water from aircon pipe was suspected to be choked and overflow. Water leaked from the false ceiling to the floor and fortunately did not wet our luggage near by. The mgmt offered to swap rooms and 2 plates of fruits, while we have to spend an hour to pack and relocate.:(

The services at this hotel is really awesome esp when we enter we met with Alan, he was so patient and helpful. The housekeeping auntie mei yi was also very cute we can use notes to communicate, she will alwayz do her very best to fulfill your needs. The rooms maybe abit lacking as it is winter season there is no aircon, so it gets abit stuffy but Alan and colleagues arrange air cooler for our rooms. Breakfast was repeated daily so not much of a choice. But location was good so overall it is still quite a nice place to be at given the awesome service fr Alan, Mei Yi and team.