Resort Hotels in Shanghai

The Crowne Plaza Shanghai on Jinan Road is a true gem in the heart of this vibrant city. From the elegant lobby to the well-appointed rooms, every detail exudes comfort and sophistication. The hotel's central location makes it convenient for both business and leisure travelers. **Highlights:** - **Luxurious Rooms:** The plush bedding, modern amenities, and stunning views create a serene retreat. - **Culinary Delights:** The diverse dining options cater to all tastes, from local delicacies to international cuisine. - **Exceptional Service:** Vivi, a standout staff member, goes above and beyond to ensure guests' satisfaction. **Rating: 5/5** – Highly recommended for an exquisite Shanghai experience! 🌟

Our stay at the Radisson Blu was so disappointing that we both made notes but have waited to post the review so that some of the frustration could subside. We’ve stayed at the Radisson multiple times as it’s been our hotel of choice for business and pleasure for many (15+) years. This stay was specifically for business. Upon check-in we were told that our room had no window, even for almost 900 CNY that we paid on Trip. And that payment was only a guarantee. Fine. So, we agreed to pay an additional 100 CNY to have a window. Then, we were also told that we needed to pay (WeChat) 1500 CNY and that would include the cost of the room rate and the deposit. No sincere explanation or apology by the person at the check-in counter, just a lot of uncomfortable laughing and “pay now, pay now.” We felt like we were being cheated even though this was normal policy. To be fair, the room given had an amazing view. We were very satisfied and had begun to think the worst was behind us. We ordered room service that included wonton (dumplings) soup, a classic Caesar salad, and a margherita pizza. The wonton soup was great, but the margherita pizza was barely passable, and the classic Caesar salad was an abomination. Hands down, it was the worst Caesar salad we had ever had. Tiny bacon bits, smelly yellow oil, and old lettuce. We ate two bites and quickly placed it outside in the hallway where it sat until 10:00am the next day. Note: you can only order premium (expensive) bottled water and we were told that they couldn’t give us any more “regular” bottled water even if we said we’d pay for it. At night, the staff at the fitness center acted as if we were disturbing them when we asked basic questions. A total lack of hospitality that should be on display at a 5-star hotel. We really began to dislike our experience at this point because it became quite evident that nobody really cared. To again be fair, however, the male staff who was on duty in the next morning, was sincere and polite. A welcoming contrast from the evening before. But then at brunch, the three young men who were running the egg and omelet station were horribly loud and rude. Like everything was a big joke to them – and it got to the point where we just walked away even after we had tried to order. After brunch, probably the biggest disappointment was that we found out that the Business Center was closed. We had scheduled an important meeting at the hotel and needed to print and prepare some items. We were told that we could only print if we emailed the documents to a hotel email. This was not going to happen so we created a little fuss and a polite manager suddenly appeared and handled everything. That was nice. But the damage was done. After this situation, we made the decision that this would be our last time staying at the Radisson. Lastly, after more than 24 hours, the guarantee was only refunded after we called and spoke to a customer service representative at Trip who was very helpful.

Located at the central, walking distance to the mall and The Bund. Breakfast is good with international variety to choose. The hotel room facilities are a bit old, our phone is not able to call out, but the room is clean with good view. If can upgrade the WI-FI network speed, it will be prefect.

Located near busy shopping street at Huaihai Road and is 5 mins walk to the mrt. Hotel is beautiful but is a bit run down. The pillows provided is too thick and puffy that caused us to have sore neck and headache the next day.. In the end we need to ask for thinner pillows. Concierge service is good but we think they could be improved by providing more tourist information or places of interest when approached.

A very lovely stay with 5 stars service staff. Room was clean, toilet and shower room were well kept and always refilled with toilet amenities daily. During hot nights, the hotel also kept the aircon on to keep us cool. Location was 3 min walk from exit 7 of metro line 14. 5 min walk to yuyuan garden. 8-10 min walk to the bund/nanjing road. We stayed a total of 8 nights and halfway through our stay, our housekeeping lady must have noticed we drank alot of water during this dry weather and included additional 2 bottles of water for us. A nice and meticulous touch. We also had a parcel sent to our hotel which Wilson helped to retrieve and also helped with a late check out for us as our flight was not until 7pm. Appreciate the kind gesture! Room 1021 send our regards to the team at blossom house and also the lady who kept giving us additional bottles of drinks daily. Thank you!

We stayed in the most expensive room in the hotel (rooftop suite with the bathtub). It wasn't terrible, but it wasn't great either - it's pretty worn in parts. The were strange stains all over the walls (it looked like someone had been fighting and throwing drinks at each other, or kicking a dirty football against the walls), and the bottom of the sofas and chairs pretty dirty too (most of these could be cleaned with a deep clean) and much of the furniture was worn with scuffs. It looks like the guests that stayed there recently just had their feet all over the sofas and stuff. The shower head doesn't move which would make it hard to shower if you wanted to wash your hair. Breakfast was very Chinese style but it looked good (we weren't hungry though and just grabbed a coffee). The mini bar was basic but there was lots of bottled water available. There was old water in a milk jug too, which made me feel like it hand' t been cleaned properly. We also had to give the bath a good clean ourselves before we used it as it hadn't been cleaned properly (there were some black grease marks on the bath which only build up over time of not being cleaned well). We cleaned this off ourselves before using it and gave the whole bath a good scrub with soap. I grew up with horses so I'm by no means a germaphobe, but it was grubby even by my standards. It wasn't disgusting, but not what I'd expect at this price point. The staff were mostly friendly however we acted like we didn't know Chinese to see how they acted and they were a little impolite at times (just a little, but this is kind of common in China). As an example, we asked for some champagne glasses and in Chinese one girl said to the other 'I don't know where the champagne glasses are, just give them wine glasses'. It's small, and champagne glasses did turn up in the end, but the tone was almost irritated and it felt a little rude in context. Is it rude if they think you can't understand? I don't know! We also had to request hair and toothbrushes as they weren't in the room. I feel a little petty writing it, but at 3000 RMB per night I would expect a pretty seamless, high end experience. We had a great time, but the room needs a little TLC and a good clean.

Everything was perfect during our stay in Langham! The service lost one star because one of the staff who was loitering around the lobby area was telling us langham was pronounced “LANG HAAAM” 😅 and his attitude was not the best. Otherwise, everything else was perfect! They even left us a personalized note while cleaning our room. How thoughtful

Slightly off my expectations as a reasonably new hotel as some of the amenities in the room start to have their problems such as plumbing issues including water leaking underneath the wash basin, not being able to properly shut the toilet door. The buffet breakfast was pretty ordinary in terms of its selection and even quality. However, the staff came across as being very friendly and approachable for help, esp the front office guy and the lady who greets the guests with an amicable smile and sincerity.

Better than expected! Pullman offers high-end amenities at a reasonable price. Sumptuous buffet for breakfast and dinner; accomodating western and eastern guests. Round shape pool with 360 windows with warm water-5th floor. Room with view, bathtub, city ropes and espresso machine ..Bed and sofa were so soft and relaxing. Fastest elevators..

The best cosy place to spend time in Shanghai,with your love one or alone by yourself. 😊 unique grand design, beautiful building , love it. Never have enough of this place. 😊 The hotel is located in the centre of the attractions place, you can walk to every main attractions of Shanghai😊 . less than one hundred meter to the iconic view of Shanghai. 😊 good variety of tasty foods provided in the hotel. The Staffs are friendly and helpful. 100 out of 100 . Best hotel ever 🥰