Searching for hotels in Sutton Coldfield? Compare room rates and reviews to find your ideal stay.

Sutton Coldfield Hotels Recommended for You

Check out our selection of great hotels in Sutton Coldfield.

5 star

The Belfry Hotel & Resort
3.8/585 Reviews

The Belfry Hotel & Resort

Sutton Coldfield|6.17km from city center
When you stay at The Belfry in Sutton Coldfield, you'll be near the airport, within a 15-minute drive of National Exhibition Centre and Drayton Manor Theme Park. This family-friendly hotel is 12.8 mi (20.7 km) from Bullring Shopping Centre and 13.2 mi (21.3 km) from Utilita Arena Birmingham.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy international cuisine at The Ryder Grill, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 22 meeting rooms. Free self parking is available onsite.Stay in one of 319 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Birmingham North Moor Hall Hotel, BW Premier Collection
3.7/575 Reviews

Birmingham North Moor Hall Hotel, BW Premier Collection

Sutton Coldfield|1.62km from city center
Just returned from an overnight spa break at Moor Hall which my husband & kids purchased for me for my birthday . Super easy to redeem & I upgraded to afternoon tea & the treatments to 40 mins. Super spacious room with a comfortable bed , huge bathroom & lovely powerful rain shower. The bathroom decor ( tiles ) could do with some work to make a bit more modern but it was super clean. I was a little concerned with the location of the bedrooms located (room 77) as it seemed to be really close to the main banqueting suite which was hosting a super large wedding ( congratulations to Heather & George ) , especially when we were there for a relaxing spa break but we heard no noise whatsoever & I was mindful of walking into a group of immaculately dressed wedding guests in their finery & a bride & groom whilst we were wearing our white robes & flip flops . Fortunately we didn’t really ‘get in the way’ of the wedding , plus it was a lovely sunny day so they were all outside . Spa massage was incredible with Grace & Catherine . The 40 minutes flew by ! Thanks ladies . We also arranged an afternoon tea . It was presented beautifully & the service was impeccable served in a gorgeous room . The swimming pool was a great size & had a great steam room & sauna. Carvery dinner was just amazing . Eyes bigger than our belly & we skipped dessert . 10/10 Great choice for breakfast ( buffet ) too Everyone we met was dressed immaculately & super friendly & plenty of staff to make our visit amazing. A fantastic spa stay at a beautiful hotel . Left feeling refreshed , super full of good food & drink . Thank you to everyone who made our stay incredible. 10/10 & highly recommended.
New Hall Hotel & Spa, Birmingham
4.4/573 Reviews

New Hall Hotel & Spa, Birmingham

Sutton Coldfield|2.4km from city center
Located in Sutton Coldfield, New Hall Hotel & Spa is in the historical district, a 4-minute drive from Sutton Coldfield Mall and 5 minutes from Sutton Park. This upscale hotel is 8.5 mi (13.7 km) from Bullring Shopping Centre and 8.9 mi (14.3 km) from Utilita Arena Birmingham.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee.Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 5 meeting rooms.Make yourself at home in one of the 60 individually decorated guestrooms, featuring refrigerators and DVD players. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
The Townhouse Sutton
3.3/551 Reviews

The Townhouse Sutton

Sutton Coldfield|0.44km from city center
I stayed here for one night during a work trip. On arrival, the car park says 'pay and display', but for the first day you can get a refund in the hotel with a purchase. However, when I went to check in, I questioned this and the receptionist said that you did not have to pay if you were staying there, it was just for people visiting the restaurant. There is no where that states this on the signage so I'm sure that many customers using the hotel end up paying for parking without needing to! The receptionist was really lovely on arrival, but stated that the card reader to get upstairs to access the rooms was temperamental so we may need her help getting through. She was very friendly and willing to help us. When I arrived in my room I was pleasantly surprised as it was nicely laid out, with a decent size bathroom including a bath. Plenty of tea and coffee provided with two packets of biscuits and lots of lovely shower/bath soaps to use. However, as I went into the bathroom there was a large step that I obviously did not expect! So I tripped over that, and then saw the sign saying 'mind the step!'. The sign for this was on the bathroom door, which was open, so was not in my eye line until after I'd already fallen down it! After a long day I wanted to shower and make use of the lovely soap provided. I saw the temperature was on the lowest setting (less than 20c) which I thought was odd, I usually have it on at least 38c, so the thought of 20c would be very chilly to most! However, I soon realised that despite how much you turned the temperature down, it made no difference and the water was so scalding that I could not physically stand under it. To overcome this, I ran a bath with the scalding water and left it for over half an hour to cool down! There were several marks in the bath but I had no other option at this point. Whilst I waited, I thought I'd make a cup of tea. I noticed that the kettle was still half full from the previous customers, so I poured it down the sink and noticed several pieces of black limescale come out with the old water! No matter how much I tried to rinse it out with water, it would not come off so I was not even able to have a hot drink as I did not feel comfortable drinking water from that kettle. After my (very late) bath I headed to bed but the room was incredibly cold. The window was wide open when I arrived in my room, which wasn't an issue in itself but after I closed it there was still a cold draft coming through it. I ended up sleeping in my t-shirt and jumper with the duvet wrapped around me as much as possible! So I can't say it was a great sleep either. I went down to check out and perhaps ask about breakfast. There was a different receptionist that morning who was less friendly than the one from the previous day, she gave the impression she was too busy to answer my questions, and didn't even ask how my stay was. I found out the breakfast was £12 which I thought was steep anyway, and by the point I did not

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Business travel

Premier Inn Birmingham North (S.Coldfield)
3.9/541 Reviews

Premier Inn Birmingham North (S.Coldfield)

Sutton Coldfield|1.48km from city center
At check in I was advised by staff member Connor that breakfast was only paid for one room of the 2 rooms we had booked. I asked if we can add the breakfast on to the family room for 3 and he confirmed it was still possible and I paid. So far so good, service was friendly and helpful from Connor. The next morning when my family went down for breakfast we had the misfortune of receiving the worst service I have ever had in any hotel, let alone Premier Inn who I have used dozens of times over the years. We were very condescendingly told by Kerry the lady behind the desk that only 2 people can eat breakfast as we had only paid for one person in one room and 1 person for the family room of 3! She confirmed the payment made the night before was only for 1 person for a room of 3! The 3 people were my elderly parents who both suffer from diabetes and a 10 year old child. When I said why was only one persons breakfast booked when the room is for 3, without being questioned before payment - her response was ‘I don’t know but we can’t do anything any longer’. Even though I paid for breakfast for the room of 3 at of check in, I offered to pay for the rest of the people in the SAME ROOM, Kerry bluntly said “well it’s clearly something that you don’t pay for so you won’t get it”. I explained my parents were diabetic and there’s a 10 year old child and they all need to eat breakfast - Kerry just did not give a damn about the circumstances or their health issues. Or even the fact that I was willing to pay for the extra people but mainly the fact that it was accepted by Kerry that only one persons meal should not have been booked at the desk and still being rude and obnoxious with her responses. When I challenged her attitude and tone of voice (used no profanity or derogatory words), she simply said if you carry on I will go into the office and not come back out. Which she then did as Kerry completely got angry and stormed off. When I asked to speak to the manager, lied by saying she is the manager and she will not try to get breakfast. I was completely shocked by the manner of her behaviour and tone of voice. Another employee who cleans the rooms had been watching and when Kerry stormed off refusing to help us any further, the cleaning lady spoke to us in a more understanding and competent manner than Kerry attempted for the full 50 minutes my family waited at the desk to not be fed breakfast. I finally gave up asi couldn’t risk my parents not eating for longer due to their health issues I asked for a refund on the breakfasts I had paid for. Kerry then went back into the office for a further 20 minutes before coming out to say it’s been refunded. My family had to go to the Coop down the road to eat sandwiches for breakfast as Premier Inn simply couldn’t care less about customer service, customer health risks or even fixing mistakes made by their team members. What an embarrassment for the company that I honestly had no bad experiences with from t
The Belfry Hotel & Resort
3.8/585 Reviews

The Belfry Hotel & Resort

Sutton Coldfield|6.17km from city center
When you stay at The Belfry in Sutton Coldfield, you'll be near the airport, within a 15-minute drive of National Exhibition Centre and Drayton Manor Theme Park. This family-friendly hotel is 12.8 mi (20.7 km) from Bullring Shopping Centre and 13.2 mi (21.3 km) from Utilita Arena Birmingham.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy international cuisine at The Ryder Grill, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 22 meeting rooms. Free self parking is available onsite.Stay in one of 319 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Birmingham North Moor Hall Hotel, BW Premier Collection
3.7/575 Reviews

Birmingham North Moor Hall Hotel, BW Premier Collection

Sutton Coldfield|1.62km from city center
Just returned from an overnight spa break at Moor Hall which my husband & kids purchased for me for my birthday . Super easy to redeem & I upgraded to afternoon tea & the treatments to 40 mins. Super spacious room with a comfortable bed , huge bathroom & lovely powerful rain shower. The bathroom decor ( tiles ) could do with some work to make a bit more modern but it was super clean. I was a little concerned with the location of the bedrooms located (room 77) as it seemed to be really close to the main banqueting suite which was hosting a super large wedding ( congratulations to Heather & George ) , especially when we were there for a relaxing spa break but we heard no noise whatsoever & I was mindful of walking into a group of immaculately dressed wedding guests in their finery & a bride & groom whilst we were wearing our white robes & flip flops . Fortunately we didn’t really ‘get in the way’ of the wedding , plus it was a lovely sunny day so they were all outside . Spa massage was incredible with Grace & Catherine . The 40 minutes flew by ! Thanks ladies . We also arranged an afternoon tea . It was presented beautifully & the service was impeccable served in a gorgeous room . The swimming pool was a great size & had a great steam room & sauna. Carvery dinner was just amazing . Eyes bigger than our belly & we skipped dessert . 10/10 Great choice for breakfast ( buffet ) too Everyone we met was dressed immaculately & super friendly & plenty of staff to make our visit amazing. A fantastic spa stay at a beautiful hotel . Left feeling refreshed , super full of good food & drink . Thank you to everyone who made our stay incredible. 10/10 & highly recommended.
New Hall Hotel & Spa, Birmingham
4.4/573 Reviews

New Hall Hotel & Spa, Birmingham

Sutton Coldfield|2.4km from city center
Located in Sutton Coldfield, New Hall Hotel & Spa is in the historical district, a 4-minute drive from Sutton Coldfield Mall and 5 minutes from Sutton Park. This upscale hotel is 8.5 mi (13.7 km) from Bullring Shopping Centre and 8.9 mi (14.3 km) from Utilita Arena Birmingham.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee.Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 5 meeting rooms.Make yourself at home in one of the 60 individually decorated guestrooms, featuring refrigerators and DVD players. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

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Breakfast

The Belfry Hotel & Resort
3.8/585 Reviews

The Belfry Hotel & Resort

Sutton Coldfield|6.17km from city center
When you stay at The Belfry in Sutton Coldfield, you'll be near the airport, within a 15-minute drive of National Exhibition Centre and Drayton Manor Theme Park. This family-friendly hotel is 12.8 mi (20.7 km) from Bullring Shopping Centre and 13.2 mi (21.3 km) from Utilita Arena Birmingham.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy international cuisine at The Ryder Grill, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 22 meeting rooms. Free self parking is available onsite.Stay in one of 319 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Premier Inn Birmingham North (S.Coldfield)
3.9/541 Reviews

Premier Inn Birmingham North (S.Coldfield)

Sutton Coldfield|1.48km from city center
At check in I was advised by staff member Connor that breakfast was only paid for one room of the 2 rooms we had booked. I asked if we can add the breakfast on to the family room for 3 and he confirmed it was still possible and I paid. So far so good, service was friendly and helpful from Connor. The next morning when my family went down for breakfast we had the misfortune of receiving the worst service I have ever had in any hotel, let alone Premier Inn who I have used dozens of times over the years. We were very condescendingly told by Kerry the lady behind the desk that only 2 people can eat breakfast as we had only paid for one person in one room and 1 person for the family room of 3! She confirmed the payment made the night before was only for 1 person for a room of 3! The 3 people were my elderly parents who both suffer from diabetes and a 10 year old child. When I said why was only one persons breakfast booked when the room is for 3, without being questioned before payment - her response was ‘I don’t know but we can’t do anything any longer’. Even though I paid for breakfast for the room of 3 at of check in, I offered to pay for the rest of the people in the SAME ROOM, Kerry bluntly said “well it’s clearly something that you don’t pay for so you won’t get it”. I explained my parents were diabetic and there’s a 10 year old child and they all need to eat breakfast - Kerry just did not give a damn about the circumstances or their health issues. Or even the fact that I was willing to pay for the extra people but mainly the fact that it was accepted by Kerry that only one persons meal should not have been booked at the desk and still being rude and obnoxious with her responses. When I challenged her attitude and tone of voice (used no profanity or derogatory words), she simply said if you carry on I will go into the office and not come back out. Which she then did as Kerry completely got angry and stormed off. When I asked to speak to the manager, lied by saying she is the manager and she will not try to get breakfast. I was completely shocked by the manner of her behaviour and tone of voice. Another employee who cleans the rooms had been watching and when Kerry stormed off refusing to help us any further, the cleaning lady spoke to us in a more understanding and competent manner than Kerry attempted for the full 50 minutes my family waited at the desk to not be fed breakfast. I finally gave up asi couldn’t risk my parents not eating for longer due to their health issues I asked for a refund on the breakfasts I had paid for. Kerry then went back into the office for a further 20 minutes before coming out to say it’s been refunded. My family had to go to the Coop down the road to eat sandwiches for breakfast as Premier Inn simply couldn’t care less about customer service, customer health risks or even fixing mistakes made by their team members. What an embarrassment for the company that I honestly had no bad experiences with from t
Birmingham North Moor Hall Hotel, BW Premier Collection
3.7/575 Reviews

Birmingham North Moor Hall Hotel, BW Premier Collection

Sutton Coldfield|1.62km from city center
Just returned from an overnight spa break at Moor Hall which my husband & kids purchased for me for my birthday . Super easy to redeem & I upgraded to afternoon tea & the treatments to 40 mins. Super spacious room with a comfortable bed , huge bathroom & lovely powerful rain shower. The bathroom decor ( tiles ) could do with some work to make a bit more modern but it was super clean. I was a little concerned with the location of the bedrooms located (room 77) as it seemed to be really close to the main banqueting suite which was hosting a super large wedding ( congratulations to Heather & George ) , especially when we were there for a relaxing spa break but we heard no noise whatsoever & I was mindful of walking into a group of immaculately dressed wedding guests in their finery & a bride & groom whilst we were wearing our white robes & flip flops . Fortunately we didn’t really ‘get in the way’ of the wedding , plus it was a lovely sunny day so they were all outside . Spa massage was incredible with Grace & Catherine . The 40 minutes flew by ! Thanks ladies . We also arranged an afternoon tea . It was presented beautifully & the service was impeccable served in a gorgeous room . The swimming pool was a great size & had a great steam room & sauna. Carvery dinner was just amazing . Eyes bigger than our belly & we skipped dessert . 10/10 Great choice for breakfast ( buffet ) too Everyone we met was dressed immaculately & super friendly & plenty of staff to make our visit amazing. A fantastic spa stay at a beautiful hotel . Left feeling refreshed , super full of good food & drink . Thank you to everyone who made our stay incredible. 10/10 & highly recommended.
New Hall Hotel & Spa, Birmingham
4.4/573 Reviews

New Hall Hotel & Spa, Birmingham

Sutton Coldfield|2.4km from city center
Located in Sutton Coldfield, New Hall Hotel & Spa is in the historical district, a 4-minute drive from Sutton Coldfield Mall and 5 minutes from Sutton Park. This upscale hotel is 8.5 mi (13.7 km) from Bullring Shopping Centre and 8.9 mi (14.3 km) from Utilita Arena Birmingham.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee.Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 5 meeting rooms.Make yourself at home in one of the 60 individually decorated guestrooms, featuring refrigerators and DVD players. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
The Townhouse Sutton
3.3/551 Reviews

The Townhouse Sutton

Sutton Coldfield|0.44km from city center
I stayed here for one night during a work trip. On arrival, the car park says 'pay and display', but for the first day you can get a refund in the hotel with a purchase. However, when I went to check in, I questioned this and the receptionist said that you did not have to pay if you were staying there, it was just for people visiting the restaurant. There is no where that states this on the signage so I'm sure that many customers using the hotel end up paying for parking without needing to! The receptionist was really lovely on arrival, but stated that the card reader to get upstairs to access the rooms was temperamental so we may need her help getting through. She was very friendly and willing to help us. When I arrived in my room I was pleasantly surprised as it was nicely laid out, with a decent size bathroom including a bath. Plenty of tea and coffee provided with two packets of biscuits and lots of lovely shower/bath soaps to use. However, as I went into the bathroom there was a large step that I obviously did not expect! So I tripped over that, and then saw the sign saying 'mind the step!'. The sign for this was on the bathroom door, which was open, so was not in my eye line until after I'd already fallen down it! After a long day I wanted to shower and make use of the lovely soap provided. I saw the temperature was on the lowest setting (less than 20c) which I thought was odd, I usually have it on at least 38c, so the thought of 20c would be very chilly to most! However, I soon realised that despite how much you turned the temperature down, it made no difference and the water was so scalding that I could not physically stand under it. To overcome this, I ran a bath with the scalding water and left it for over half an hour to cool down! There were several marks in the bath but I had no other option at this point. Whilst I waited, I thought I'd make a cup of tea. I noticed that the kettle was still half full from the previous customers, so I poured it down the sink and noticed several pieces of black limescale come out with the old water! No matter how much I tried to rinse it out with water, it would not come off so I was not even able to have a hot drink as I did not feel comfortable drinking water from that kettle. After my (very late) bath I headed to bed but the room was incredibly cold. The window was wide open when I arrived in my room, which wasn't an issue in itself but after I closed it there was still a cold draft coming through it. I ended up sleeping in my t-shirt and jumper with the duvet wrapped around me as much as possible! So I can't say it was a great sleep either. I went down to check out and perhaps ask about breakfast. There was a different receptionist that morning who was less friendly than the one from the previous day, she gave the impression she was too busy to answer my questions, and didn't even ask how my stay was. I found out the breakfast was £12 which I thought was steep anyway, and by the point I did not

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Family friendly

The Belfry Hotel & Resort
3.8/585 Reviews

The Belfry Hotel & Resort

Sutton Coldfield|6.17km from city center
When you stay at The Belfry in Sutton Coldfield, you'll be near the airport, within a 15-minute drive of National Exhibition Centre and Drayton Manor Theme Park. This family-friendly hotel is 12.8 mi (20.7 km) from Bullring Shopping Centre and 13.2 mi (21.3 km) from Utilita Arena Birmingham.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy international cuisine at The Ryder Grill, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 22 meeting rooms. Free self parking is available onsite.Stay in one of 319 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Premier Inn Birmingham North (S.Coldfield)
3.9/541 Reviews

Premier Inn Birmingham North (S.Coldfield)

Sutton Coldfield|1.48km from city center
At check in I was advised by staff member Connor that breakfast was only paid for one room of the 2 rooms we had booked. I asked if we can add the breakfast on to the family room for 3 and he confirmed it was still possible and I paid. So far so good, service was friendly and helpful from Connor. The next morning when my family went down for breakfast we had the misfortune of receiving the worst service I have ever had in any hotel, let alone Premier Inn who I have used dozens of times over the years. We were very condescendingly told by Kerry the lady behind the desk that only 2 people can eat breakfast as we had only paid for one person in one room and 1 person for the family room of 3! She confirmed the payment made the night before was only for 1 person for a room of 3! The 3 people were my elderly parents who both suffer from diabetes and a 10 year old child. When I said why was only one persons breakfast booked when the room is for 3, without being questioned before payment - her response was ‘I don’t know but we can’t do anything any longer’. Even though I paid for breakfast for the room of 3 at of check in, I offered to pay for the rest of the people in the SAME ROOM, Kerry bluntly said “well it’s clearly something that you don’t pay for so you won’t get it”. I explained my parents were diabetic and there’s a 10 year old child and they all need to eat breakfast - Kerry just did not give a damn about the circumstances or their health issues. Or even the fact that I was willing to pay for the extra people but mainly the fact that it was accepted by Kerry that only one persons meal should not have been booked at the desk and still being rude and obnoxious with her responses. When I challenged her attitude and tone of voice (used no profanity or derogatory words), she simply said if you carry on I will go into the office and not come back out. Which she then did as Kerry completely got angry and stormed off. When I asked to speak to the manager, lied by saying she is the manager and she will not try to get breakfast. I was completely shocked by the manner of her behaviour and tone of voice. Another employee who cleans the rooms had been watching and when Kerry stormed off refusing to help us any further, the cleaning lady spoke to us in a more understanding and competent manner than Kerry attempted for the full 50 minutes my family waited at the desk to not be fed breakfast. I finally gave up asi couldn’t risk my parents not eating for longer due to their health issues I asked for a refund on the breakfasts I had paid for. Kerry then went back into the office for a further 20 minutes before coming out to say it’s been refunded. My family had to go to the Coop down the road to eat sandwiches for breakfast as Premier Inn simply couldn’t care less about customer service, customer health risks or even fixing mistakes made by their team members. What an embarrassment for the company that I honestly had no bad experiences with from t
Birmingham North Moor Hall Hotel, BW Premier Collection
3.7/575 Reviews

Birmingham North Moor Hall Hotel, BW Premier Collection

Sutton Coldfield|1.62km from city center
Just returned from an overnight spa break at Moor Hall which my husband & kids purchased for me for my birthday . Super easy to redeem & I upgraded to afternoon tea & the treatments to 40 mins. Super spacious room with a comfortable bed , huge bathroom & lovely powerful rain shower. The bathroom decor ( tiles ) could do with some work to make a bit more modern but it was super clean. I was a little concerned with the location of the bedrooms located (room 77) as it seemed to be really close to the main banqueting suite which was hosting a super large wedding ( congratulations to Heather & George ) , especially when we were there for a relaxing spa break but we heard no noise whatsoever & I was mindful of walking into a group of immaculately dressed wedding guests in their finery & a bride & groom whilst we were wearing our white robes & flip flops . Fortunately we didn’t really ‘get in the way’ of the wedding , plus it was a lovely sunny day so they were all outside . Spa massage was incredible with Grace & Catherine . The 40 minutes flew by ! Thanks ladies . We also arranged an afternoon tea . It was presented beautifully & the service was impeccable served in a gorgeous room . The swimming pool was a great size & had a great steam room & sauna. Carvery dinner was just amazing . Eyes bigger than our belly & we skipped dessert . 10/10 Great choice for breakfast ( buffet ) too Everyone we met was dressed immaculately & super friendly & plenty of staff to make our visit amazing. A fantastic spa stay at a beautiful hotel . Left feeling refreshed , super full of good food & drink . Thank you to everyone who made our stay incredible. 10/10 & highly recommended.
New Hall Hotel & Spa, Birmingham
4.4/573 Reviews

New Hall Hotel & Spa, Birmingham

Sutton Coldfield|2.4km from city center
Located in Sutton Coldfield, New Hall Hotel & Spa is in the historical district, a 4-minute drive from Sutton Coldfield Mall and 5 minutes from Sutton Park. This upscale hotel is 8.5 mi (13.7 km) from Bullring Shopping Centre and 8.9 mi (14.3 km) from Utilita Arena Birmingham.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee.Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 5 meeting rooms.Make yourself at home in one of the 60 individually decorated guestrooms, featuring refrigerators and DVD players. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
The Townhouse Sutton
3.3/551 Reviews

The Townhouse Sutton

Sutton Coldfield|0.44km from city center
I stayed here for one night during a work trip. On arrival, the car park says 'pay and display', but for the first day you can get a refund in the hotel with a purchase. However, when I went to check in, I questioned this and the receptionist said that you did not have to pay if you were staying there, it was just for people visiting the restaurant. There is no where that states this on the signage so I'm sure that many customers using the hotel end up paying for parking without needing to! The receptionist was really lovely on arrival, but stated that the card reader to get upstairs to access the rooms was temperamental so we may need her help getting through. She was very friendly and willing to help us. When I arrived in my room I was pleasantly surprised as it was nicely laid out, with a decent size bathroom including a bath. Plenty of tea and coffee provided with two packets of biscuits and lots of lovely shower/bath soaps to use. However, as I went into the bathroom there was a large step that I obviously did not expect! So I tripped over that, and then saw the sign saying 'mind the step!'. The sign for this was on the bathroom door, which was open, so was not in my eye line until after I'd already fallen down it! After a long day I wanted to shower and make use of the lovely soap provided. I saw the temperature was on the lowest setting (less than 20c) which I thought was odd, I usually have it on at least 38c, so the thought of 20c would be very chilly to most! However, I soon realised that despite how much you turned the temperature down, it made no difference and the water was so scalding that I could not physically stand under it. To overcome this, I ran a bath with the scalding water and left it for over half an hour to cool down! There were several marks in the bath but I had no other option at this point. Whilst I waited, I thought I'd make a cup of tea. I noticed that the kettle was still half full from the previous customers, so I poured it down the sink and noticed several pieces of black limescale come out with the old water! No matter how much I tried to rinse it out with water, it would not come off so I was not even able to have a hot drink as I did not feel comfortable drinking water from that kettle. After my (very late) bath I headed to bed but the room was incredibly cold. The window was wide open when I arrived in my room, which wasn't an issue in itself but after I closed it there was still a cold draft coming through it. I ended up sleeping in my t-shirt and jumper with the duvet wrapped around me as much as possible! So I can't say it was a great sleep either. I went down to check out and perhaps ask about breakfast. There was a different receptionist that morning who was less friendly than the one from the previous day, she gave the impression she was too busy to answer my questions, and didn't even ask how my stay was. I found out the breakfast was £12 which I thought was steep anyway, and by the point I did not

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Hotels Near Famous Attractions in Sutton Coldfield

Check out these hotels located near popular sights in Sutton Coldfield

Mere Green Rd

Birmingham North Moor Hall Hotel, BW Premier Collection
3.7/575 Reviews

Birmingham North Moor Hall Hotel, BW Premier Collection

Sutton Coldfield|1.05km from Mere Green Rd
Just returned from an overnight spa break at Moor Hall which my husband & kids purchased for me for my birthday . Super easy to redeem & I upgraded to afternoon tea & the treatments to 40 mins. Super spacious room with a comfortable bed , huge bathroom & lovely powerful rain shower. The bathroom decor ( tiles ) could do with some work to make a bit more modern but it was super clean. I was a little concerned with the location of the bedrooms located (room 77) as it seemed to be really close to the main banqueting suite which was hosting a super large wedding ( congratulations to Heather & George ) , especially when we were there for a relaxing spa break but we heard no noise whatsoever & I was mindful of walking into a group of immaculately dressed wedding guests in their finery & a bride & groom whilst we were wearing our white robes & flip flops . Fortunately we didn’t really ‘get in the way’ of the wedding , plus it was a lovely sunny day so they were all outside . Spa massage was incredible with Grace & Catherine . The 40 minutes flew by ! Thanks ladies . We also arranged an afternoon tea . It was presented beautifully & the service was impeccable served in a gorgeous room . The swimming pool was a great size & had a great steam room & sauna. Carvery dinner was just amazing . Eyes bigger than our belly & we skipped dessert . 10/10 Great choice for breakfast ( buffet ) too Everyone we met was dressed immaculately & super friendly & plenty of staff to make our visit amazing. A fantastic spa stay at a beautiful hotel . Left feeling refreshed , super full of good food & drink . Thank you to everyone who made our stay incredible. 10/10 & highly recommended.
Premier Inn Birmingham North (S.Coldfield)
3.9/541 Reviews

Premier Inn Birmingham North (S.Coldfield)

Sutton Coldfield|2.32km from Mere Green Rd
At check in I was advised by staff member Connor that breakfast was only paid for one room of the 2 rooms we had booked. I asked if we can add the breakfast on to the family room for 3 and he confirmed it was still possible and I paid. So far so good, service was friendly and helpful from Connor. The next morning when my family went down for breakfast we had the misfortune of receiving the worst service I have ever had in any hotel, let alone Premier Inn who I have used dozens of times over the years. We were very condescendingly told by Kerry the lady behind the desk that only 2 people can eat breakfast as we had only paid for one person in one room and 1 person for the family room of 3! She confirmed the payment made the night before was only for 1 person for a room of 3! The 3 people were my elderly parents who both suffer from diabetes and a 10 year old child. When I said why was only one persons breakfast booked when the room is for 3, without being questioned before payment - her response was ‘I don’t know but we can’t do anything any longer’. Even though I paid for breakfast for the room of 3 at of check in, I offered to pay for the rest of the people in the SAME ROOM, Kerry bluntly said “well it’s clearly something that you don’t pay for so you won’t get it”. I explained my parents were diabetic and there’s a 10 year old child and they all need to eat breakfast - Kerry just did not give a damn about the circumstances or their health issues. Or even the fact that I was willing to pay for the extra people but mainly the fact that it was accepted by Kerry that only one persons meal should not have been booked at the desk and still being rude and obnoxious with her responses. When I challenged her attitude and tone of voice (used no profanity or derogatory words), she simply said if you carry on I will go into the office and not come back out. Which she then did as Kerry completely got angry and stormed off. When I asked to speak to the manager, lied by saying she is the manager and she will not try to get breakfast. I was completely shocked by the manner of her behaviour and tone of voice. Another employee who cleans the rooms had been watching and when Kerry stormed off refusing to help us any further, the cleaning lady spoke to us in a more understanding and competent manner than Kerry attempted for the full 50 minutes my family waited at the desk to not be fed breakfast. I finally gave up asi couldn’t risk my parents not eating for longer due to their health issues I asked for a refund on the breakfasts I had paid for. Kerry then went back into the office for a further 20 minutes before coming out to say it’s been refunded. My family had to go to the Coop down the road to eat sandwiches for breakfast as Premier Inn simply couldn’t care less about customer service, customer health risks or even fixing mistakes made by their team members. What an embarrassment for the company that I honestly had no bad experiences with from t
The Townhouse Sutton
3.3/551 Reviews

The Townhouse Sutton

Sutton Coldfield|2.37km from Mere Green Rd
I stayed here for one night during a work trip. On arrival, the car park says 'pay and display', but for the first day you can get a refund in the hotel with a purchase. However, when I went to check in, I questioned this and the receptionist said that you did not have to pay if you were staying there, it was just for people visiting the restaurant. There is no where that states this on the signage so I'm sure that many customers using the hotel end up paying for parking without needing to! The receptionist was really lovely on arrival, but stated that the card reader to get upstairs to access the rooms was temperamental so we may need her help getting through. She was very friendly and willing to help us. When I arrived in my room I was pleasantly surprised as it was nicely laid out, with a decent size bathroom including a bath. Plenty of tea and coffee provided with two packets of biscuits and lots of lovely shower/bath soaps to use. However, as I went into the bathroom there was a large step that I obviously did not expect! So I tripped over that, and then saw the sign saying 'mind the step!'. The sign for this was on the bathroom door, which was open, so was not in my eye line until after I'd already fallen down it! After a long day I wanted to shower and make use of the lovely soap provided. I saw the temperature was on the lowest setting (less than 20c) which I thought was odd, I usually have it on at least 38c, so the thought of 20c would be very chilly to most! However, I soon realised that despite how much you turned the temperature down, it made no difference and the water was so scalding that I could not physically stand under it. To overcome this, I ran a bath with the scalding water and left it for over half an hour to cool down! There were several marks in the bath but I had no other option at this point. Whilst I waited, I thought I'd make a cup of tea. I noticed that the kettle was still half full from the previous customers, so I poured it down the sink and noticed several pieces of black limescale come out with the old water! No matter how much I tried to rinse it out with water, it would not come off so I was not even able to have a hot drink as I did not feel comfortable drinking water from that kettle. After my (very late) bath I headed to bed but the room was incredibly cold. The window was wide open when I arrived in my room, which wasn't an issue in itself but after I closed it there was still a cold draft coming through it. I ended up sleeping in my t-shirt and jumper with the duvet wrapped around me as much as possible! So I can't say it was a great sleep either. I went down to check out and perhaps ask about breakfast. There was a different receptionist that morning who was less friendly than the one from the previous day, she gave the impression she was too busy to answer my questions, and didn't even ask how my stay was. I found out the breakfast was £12 which I thought was steep anyway, and by the point I did not
New Hall Hotel & Spa, Birmingham
4.4/573 Reviews

New Hall Hotel & Spa, Birmingham

Sutton Coldfield|4.19km from Mere Green Rd
Located in Sutton Coldfield, New Hall Hotel & Spa is in the historical district, a 4-minute drive from Sutton Coldfield Mall and 5 minutes from Sutton Park. This upscale hotel is 8.5 mi (13.7 km) from Bullring Shopping Centre and 8.9 mi (14.3 km) from Utilita Arena Birmingham.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee.Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 5 meeting rooms.Make yourself at home in one of the 60 individually decorated guestrooms, featuring refrigerators and DVD players. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Cbh Fairlawns Hotel and Spa
4.4/599 Reviews

Cbh Fairlawns Hotel and Spa

Walsall District|5.22km from Mere Green Rd
With a stay at Fairlawns Hotel and Spa in Walsall (Aldridge), you'll be within a 15-minute drive of Villa Park and Little Aston Golf Club. This upscale hotel is 9.6 mi (15.4 km) from Bullring Shopping Centre and 10.7 mi (17.2 km) from Utilita Arena Birmingham.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a picnic area.Enjoy British cuisine at Fairlawns Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.Stay in one of 58 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

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Sutton Park

The Townhouse Sutton
3.3/551 Reviews

The Townhouse Sutton

Sutton Coldfield|2.32km from Sutton Park
I stayed here for one night during a work trip. On arrival, the car park says 'pay and display', but for the first day you can get a refund in the hotel with a purchase. However, when I went to check in, I questioned this and the receptionist said that you did not have to pay if you were staying there, it was just for people visiting the restaurant. There is no where that states this on the signage so I'm sure that many customers using the hotel end up paying for parking without needing to! The receptionist was really lovely on arrival, but stated that the card reader to get upstairs to access the rooms was temperamental so we may need her help getting through. She was very friendly and willing to help us. When I arrived in my room I was pleasantly surprised as it was nicely laid out, with a decent size bathroom including a bath. Plenty of tea and coffee provided with two packets of biscuits and lots of lovely shower/bath soaps to use. However, as I went into the bathroom there was a large step that I obviously did not expect! So I tripped over that, and then saw the sign saying 'mind the step!'. The sign for this was on the bathroom door, which was open, so was not in my eye line until after I'd already fallen down it! After a long day I wanted to shower and make use of the lovely soap provided. I saw the temperature was on the lowest setting (less than 20c) which I thought was odd, I usually have it on at least 38c, so the thought of 20c would be very chilly to most! However, I soon realised that despite how much you turned the temperature down, it made no difference and the water was so scalding that I could not physically stand under it. To overcome this, I ran a bath with the scalding water and left it for over half an hour to cool down! There were several marks in the bath but I had no other option at this point. Whilst I waited, I thought I'd make a cup of tea. I noticed that the kettle was still half full from the previous customers, so I poured it down the sink and noticed several pieces of black limescale come out with the old water! No matter how much I tried to rinse it out with water, it would not come off so I was not even able to have a hot drink as I did not feel comfortable drinking water from that kettle. After my (very late) bath I headed to bed but the room was incredibly cold. The window was wide open when I arrived in my room, which wasn't an issue in itself but after I closed it there was still a cold draft coming through it. I ended up sleeping in my t-shirt and jumper with the duvet wrapped around me as much as possible! So I can't say it was a great sleep either. I went down to check out and perhaps ask about breakfast. There was a different receptionist that morning who was less friendly than the one from the previous day, she gave the impression she was too busy to answer my questions, and didn't even ask how my stay was. I found out the breakfast was £12 which I thought was steep anyway, and by the point I did not
Birmingham North Moor Hall Hotel, BW Premier Collection
3.7/575 Reviews

Birmingham North Moor Hall Hotel, BW Premier Collection

Sutton Coldfield|3.32km from Sutton Park
Just returned from an overnight spa break at Moor Hall which my husband & kids purchased for me for my birthday . Super easy to redeem & I upgraded to afternoon tea & the treatments to 40 mins. Super spacious room with a comfortable bed , huge bathroom & lovely powerful rain shower. The bathroom decor ( tiles ) could do with some work to make a bit more modern but it was super clean. I was a little concerned with the location of the bedrooms located (room 77) as it seemed to be really close to the main banqueting suite which was hosting a super large wedding ( congratulations to Heather & George ) , especially when we were there for a relaxing spa break but we heard no noise whatsoever & I was mindful of walking into a group of immaculately dressed wedding guests in their finery & a bride & groom whilst we were wearing our white robes & flip flops . Fortunately we didn’t really ‘get in the way’ of the wedding , plus it was a lovely sunny day so they were all outside . Spa massage was incredible with Grace & Catherine . The 40 minutes flew by ! Thanks ladies . We also arranged an afternoon tea . It was presented beautifully & the service was impeccable served in a gorgeous room . The swimming pool was a great size & had a great steam room & sauna. Carvery dinner was just amazing . Eyes bigger than our belly & we skipped dessert . 10/10 Great choice for breakfast ( buffet ) too Everyone we met was dressed immaculately & super friendly & plenty of staff to make our visit amazing. A fantastic spa stay at a beautiful hotel . Left feeling refreshed , super full of good food & drink . Thank you to everyone who made our stay incredible. 10/10 & highly recommended.
Premier Inn Birmingham North (S.Coldfield)
3.9/541 Reviews

Premier Inn Birmingham North (S.Coldfield)

Sutton Coldfield|3.68km from Sutton Park
At check in I was advised by staff member Connor that breakfast was only paid for one room of the 2 rooms we had booked. I asked if we can add the breakfast on to the family room for 3 and he confirmed it was still possible and I paid. So far so good, service was friendly and helpful from Connor. The next morning when my family went down for breakfast we had the misfortune of receiving the worst service I have ever had in any hotel, let alone Premier Inn who I have used dozens of times over the years. We were very condescendingly told by Kerry the lady behind the desk that only 2 people can eat breakfast as we had only paid for one person in one room and 1 person for the family room of 3! She confirmed the payment made the night before was only for 1 person for a room of 3! The 3 people were my elderly parents who both suffer from diabetes and a 10 year old child. When I said why was only one persons breakfast booked when the room is for 3, without being questioned before payment - her response was ‘I don’t know but we can’t do anything any longer’. Even though I paid for breakfast for the room of 3 at of check in, I offered to pay for the rest of the people in the SAME ROOM, Kerry bluntly said “well it’s clearly something that you don’t pay for so you won’t get it”. I explained my parents were diabetic and there’s a 10 year old child and they all need to eat breakfast - Kerry just did not give a damn about the circumstances or their health issues. Or even the fact that I was willing to pay for the extra people but mainly the fact that it was accepted by Kerry that only one persons meal should not have been booked at the desk and still being rude and obnoxious with her responses. When I challenged her attitude and tone of voice (used no profanity or derogatory words), she simply said if you carry on I will go into the office and not come back out. Which she then did as Kerry completely got angry and stormed off. When I asked to speak to the manager, lied by saying she is the manager and she will not try to get breakfast. I was completely shocked by the manner of her behaviour and tone of voice. Another employee who cleans the rooms had been watching and when Kerry stormed off refusing to help us any further, the cleaning lady spoke to us in a more understanding and competent manner than Kerry attempted for the full 50 minutes my family waited at the desk to not be fed breakfast. I finally gave up asi couldn’t risk my parents not eating for longer due to their health issues I asked for a refund on the breakfasts I had paid for. Kerry then went back into the office for a further 20 minutes before coming out to say it’s been refunded. My family had to go to the Coop down the road to eat sandwiches for breakfast as Premier Inn simply couldn’t care less about customer service, customer health risks or even fixing mistakes made by their team members. What an embarrassment for the company that I honestly had no bad experiences with from t
New Hall Hotel & Spa, Birmingham
4.4/573 Reviews

New Hall Hotel & Spa, Birmingham

Sutton Coldfield|4.06km from Sutton Park
Located in Sutton Coldfield, New Hall Hotel & Spa is in the historical district, a 4-minute drive from Sutton Coldfield Mall and 5 minutes from Sutton Park. This upscale hotel is 8.5 mi (13.7 km) from Bullring Shopping Centre and 8.9 mi (14.3 km) from Utilita Arena Birmingham.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee.Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 5 meeting rooms.Make yourself at home in one of the 60 individually decorated guestrooms, featuring refrigerators and DVD players. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

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New Hall Valley Country Park

New Hall Hotel & Spa, Birmingham
4.4/573 Reviews

New Hall Hotel & Spa, Birmingham

Sutton Coldfield|0.42km from New Hall Valley Country Park
Located in Sutton Coldfield, New Hall Hotel & Spa is in the historical district, a 4-minute drive from Sutton Coldfield Mall and 5 minutes from Sutton Park. This upscale hotel is 8.5 mi (13.7 km) from Bullring Shopping Centre and 8.9 mi (14.3 km) from Utilita Arena Birmingham.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee.Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 5 meeting rooms.Make yourself at home in one of the 60 individually decorated guestrooms, featuring refrigerators and DVD players. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
The Townhouse Sutton
3.3/551 Reviews

The Townhouse Sutton

Sutton Coldfield|2.26km from New Hall Valley Country Park
I stayed here for one night during a work trip. On arrival, the car park says 'pay and display', but for the first day you can get a refund in the hotel with a purchase. However, when I went to check in, I questioned this and the receptionist said that you did not have to pay if you were staying there, it was just for people visiting the restaurant. There is no where that states this on the signage so I'm sure that many customers using the hotel end up paying for parking without needing to! The receptionist was really lovely on arrival, but stated that the card reader to get upstairs to access the rooms was temperamental so we may need her help getting through. She was very friendly and willing to help us. When I arrived in my room I was pleasantly surprised as it was nicely laid out, with a decent size bathroom including a bath. Plenty of tea and coffee provided with two packets of biscuits and lots of lovely shower/bath soaps to use. However, as I went into the bathroom there was a large step that I obviously did not expect! So I tripped over that, and then saw the sign saying 'mind the step!'. The sign for this was on the bathroom door, which was open, so was not in my eye line until after I'd already fallen down it! After a long day I wanted to shower and make use of the lovely soap provided. I saw the temperature was on the lowest setting (less than 20c) which I thought was odd, I usually have it on at least 38c, so the thought of 20c would be very chilly to most! However, I soon realised that despite how much you turned the temperature down, it made no difference and the water was so scalding that I could not physically stand under it. To overcome this, I ran a bath with the scalding water and left it for over half an hour to cool down! There were several marks in the bath but I had no other option at this point. Whilst I waited, I thought I'd make a cup of tea. I noticed that the kettle was still half full from the previous customers, so I poured it down the sink and noticed several pieces of black limescale come out with the old water! No matter how much I tried to rinse it out with water, it would not come off so I was not even able to have a hot drink as I did not feel comfortable drinking water from that kettle. After my (very late) bath I headed to bed but the room was incredibly cold. The window was wide open when I arrived in my room, which wasn't an issue in itself but after I closed it there was still a cold draft coming through it. I ended up sleeping in my t-shirt and jumper with the duvet wrapped around me as much as possible! So I can't say it was a great sleep either. I went down to check out and perhaps ask about breakfast. There was a different receptionist that morning who was less friendly than the one from the previous day, she gave the impression she was too busy to answer my questions, and didn't even ask how my stay was. I found out the breakfast was £12 which I thought was steep anyway, and by the point I did not

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Little Bracebridge Pool

The Townhouse Sutton
3.3/551 Reviews

The Townhouse Sutton

Sutton Coldfield|3.07km from Little Bracebridge Pool
I stayed here for one night during a work trip. On arrival, the car park says 'pay and display', but for the first day you can get a refund in the hotel with a purchase. However, when I went to check in, I questioned this and the receptionist said that you did not have to pay if you were staying there, it was just for people visiting the restaurant. There is no where that states this on the signage so I'm sure that many customers using the hotel end up paying for parking without needing to! The receptionist was really lovely on arrival, but stated that the card reader to get upstairs to access the rooms was temperamental so we may need her help getting through. She was very friendly and willing to help us. When I arrived in my room I was pleasantly surprised as it was nicely laid out, with a decent size bathroom including a bath. Plenty of tea and coffee provided with two packets of biscuits and lots of lovely shower/bath soaps to use. However, as I went into the bathroom there was a large step that I obviously did not expect! So I tripped over that, and then saw the sign saying 'mind the step!'. The sign for this was on the bathroom door, which was open, so was not in my eye line until after I'd already fallen down it! After a long day I wanted to shower and make use of the lovely soap provided. I saw the temperature was on the lowest setting (less than 20c) which I thought was odd, I usually have it on at least 38c, so the thought of 20c would be very chilly to most! However, I soon realised that despite how much you turned the temperature down, it made no difference and the water was so scalding that I could not physically stand under it. To overcome this, I ran a bath with the scalding water and left it for over half an hour to cool down! There were several marks in the bath but I had no other option at this point. Whilst I waited, I thought I'd make a cup of tea. I noticed that the kettle was still half full from the previous customers, so I poured it down the sink and noticed several pieces of black limescale come out with the old water! No matter how much I tried to rinse it out with water, it would not come off so I was not even able to have a hot drink as I did not feel comfortable drinking water from that kettle. After my (very late) bath I headed to bed but the room was incredibly cold. The window was wide open when I arrived in my room, which wasn't an issue in itself but after I closed it there was still a cold draft coming through it. I ended up sleeping in my t-shirt and jumper with the duvet wrapped around me as much as possible! So I can't say it was a great sleep either. I went down to check out and perhaps ask about breakfast. There was a different receptionist that morning who was less friendly than the one from the previous day, she gave the impression she was too busy to answer my questions, and didn't even ask how my stay was. I found out the breakfast was £12 which I thought was steep anyway, and by the point I did not
Birmingham North Moor Hall Hotel, BW Premier Collection
3.7/575 Reviews

Birmingham North Moor Hall Hotel, BW Premier Collection

Sutton Coldfield|3.33km from Little Bracebridge Pool
Just returned from an overnight spa break at Moor Hall which my husband & kids purchased for me for my birthday . Super easy to redeem & I upgraded to afternoon tea & the treatments to 40 mins. Super spacious room with a comfortable bed , huge bathroom & lovely powerful rain shower. The bathroom decor ( tiles ) could do with some work to make a bit more modern but it was super clean. I was a little concerned with the location of the bedrooms located (room 77) as it seemed to be really close to the main banqueting suite which was hosting a super large wedding ( congratulations to Heather & George ) , especially when we were there for a relaxing spa break but we heard no noise whatsoever & I was mindful of walking into a group of immaculately dressed wedding guests in their finery & a bride & groom whilst we were wearing our white robes & flip flops . Fortunately we didn’t really ‘get in the way’ of the wedding , plus it was a lovely sunny day so they were all outside . Spa massage was incredible with Grace & Catherine . The 40 minutes flew by ! Thanks ladies . We also arranged an afternoon tea . It was presented beautifully & the service was impeccable served in a gorgeous room . The swimming pool was a great size & had a great steam room & sauna. Carvery dinner was just amazing . Eyes bigger than our belly & we skipped dessert . 10/10 Great choice for breakfast ( buffet ) too Everyone we met was dressed immaculately & super friendly & plenty of staff to make our visit amazing. A fantastic spa stay at a beautiful hotel . Left feeling refreshed , super full of good food & drink . Thank you to everyone who made our stay incredible. 10/10 & highly recommended.
Cbh Fairlawns Hotel and Spa
4.4/599 Reviews

Cbh Fairlawns Hotel and Spa

Walsall District|3.41km from Little Bracebridge Pool
With a stay at Fairlawns Hotel and Spa in Walsall (Aldridge), you'll be within a 15-minute drive of Villa Park and Little Aston Golf Club. This upscale hotel is 9.6 mi (15.4 km) from Bullring Shopping Centre and 10.7 mi (17.2 km) from Utilita Arena Birmingham.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a picnic area.Enjoy British cuisine at Fairlawns Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.Stay in one of 58 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Premier Inn Birmingham North (S.Coldfield)
3.9/541 Reviews

Premier Inn Birmingham North (S.Coldfield)

Sutton Coldfield|4.11km from Little Bracebridge Pool
At check in I was advised by staff member Connor that breakfast was only paid for one room of the 2 rooms we had booked. I asked if we can add the breakfast on to the family room for 3 and he confirmed it was still possible and I paid. So far so good, service was friendly and helpful from Connor. The next morning when my family went down for breakfast we had the misfortune of receiving the worst service I have ever had in any hotel, let alone Premier Inn who I have used dozens of times over the years. We were very condescendingly told by Kerry the lady behind the desk that only 2 people can eat breakfast as we had only paid for one person in one room and 1 person for the family room of 3! She confirmed the payment made the night before was only for 1 person for a room of 3! The 3 people were my elderly parents who both suffer from diabetes and a 10 year old child. When I said why was only one persons breakfast booked when the room is for 3, without being questioned before payment - her response was ‘I don’t know but we can’t do anything any longer’. Even though I paid for breakfast for the room of 3 at of check in, I offered to pay for the rest of the people in the SAME ROOM, Kerry bluntly said “well it’s clearly something that you don’t pay for so you won’t get it”. I explained my parents were diabetic and there’s a 10 year old child and they all need to eat breakfast - Kerry just did not give a damn about the circumstances or their health issues. Or even the fact that I was willing to pay for the extra people but mainly the fact that it was accepted by Kerry that only one persons meal should not have been booked at the desk and still being rude and obnoxious with her responses. When I challenged her attitude and tone of voice (used no profanity or derogatory words), she simply said if you carry on I will go into the office and not come back out. Which she then did as Kerry completely got angry and stormed off. When I asked to speak to the manager, lied by saying she is the manager and she will not try to get breakfast. I was completely shocked by the manner of her behaviour and tone of voice. Another employee who cleans the rooms had been watching and when Kerry stormed off refusing to help us any further, the cleaning lady spoke to us in a more understanding and competent manner than Kerry attempted for the full 50 minutes my family waited at the desk to not be fed breakfast. I finally gave up asi couldn’t risk my parents not eating for longer due to their health issues I asked for a refund on the breakfasts I had paid for. Kerry then went back into the office for a further 20 minutes before coming out to say it’s been refunded. My family had to go to the Coop down the road to eat sandwiches for breakfast as Premier Inn simply couldn’t care less about customer service, customer health risks or even fixing mistakes made by their team members. What an embarrassment for the company that I honestly had no bad experiences with from t
New Hall Hotel & Spa, Birmingham
4.4/573 Reviews

New Hall Hotel & Spa, Birmingham

Sutton Coldfield|5.02km from Little Bracebridge Pool
Located in Sutton Coldfield, New Hall Hotel & Spa is in the historical district, a 4-minute drive from Sutton Coldfield Mall and 5 minutes from Sutton Park. This upscale hotel is 8.5 mi (13.7 km) from Bullring Shopping Centre and 8.9 mi (14.3 km) from Utilita Arena Birmingham.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee.Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 5 meeting rooms.Make yourself at home in one of the 60 individually decorated guestrooms, featuring refrigerators and DVD players. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

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Explore Guest Reviews of Hotels in Sutton Coldfield

Looking for hotels in Sutton Coldfield? Get inspired by reviews from real travelers.
Premier Inn Birmingham North (S.Coldfield)
3.9/541 Reviews
At check in I was advised by staff member Connor that breakfast was only paid for one room of the 2 rooms we had booked. I asked if we can add the breakfast on to the family room for 3 and he confirmed it was still possible and I paid. So far so good, service was friendly and helpful from Connor. The next morning when my family went down for breakfast we had the misfortune of receiving the worst service I have ever had in any hotel, let alone Premier Inn who I have used dozens of times over the years. We were very condescendingly told by Kerry the lady behind the desk that only 2 people can eat breakfast as we had only paid for one person in one room and 1 person for the family room of 3! She confirmed the payment made the night before was only for 1 person for a room of 3! The 3 people were my elderly parents who both suffer from diabetes and a 10 year old child. When I said why was only one persons breakfast booked when the room is for 3, without being questioned before payment - her response was ‘I don’t know but we can’t do anything any longer’. Even though I paid for breakfast for the room of 3 at of check in, I offered to pay for the rest of the people in the SAME ROOM, Kerry bluntly said “well it’s clearly something that you don’t pay for so you won’t get it”. I explained my parents were diabetic and there’s a 10 year old child and they all need to eat breakfast - Kerry just did not give a damn about the circumstances or their health issues. Or even the fact that I was willing to pay for the extra people but mainly the fact that it was accepted by Kerry that only one persons meal should not have been booked at the desk and still being rude and obnoxious with her responses. When I challenged her attitude and tone of voice (used no profanity or derogatory words), she simply said if you carry on I will go into the office and not come back out. Which she then did as Kerry completely got angry and stormed off. When I asked to speak to the manager, lied by saying she is the manager and she will not try to get breakfast. I was completely shocked by the manner of her behaviour and tone of voice. Another employee who cleans the rooms had been watching and when Kerry stormed off refusing to help us any further, the cleaning lady spoke to us in a more understanding and competent manner than Kerry attempted for the full 50 minutes my family waited at the desk to not be fed breakfast. I finally gave up asi couldn’t risk my parents not eating for longer due to their health issues I asked for a refund on the breakfasts I had paid for. Kerry then went back into the office for a further 20 minutes before coming out to say it’s been refunded. My family had to go to the Coop down the road to eat sandwiches for breakfast as Premier Inn simply couldn’t care less about customer service, customer health risks or even fixing mistakes made by their team members. What an embarrassment for the company that I honestly had no bad experiences with from t
The Townhouse Sutton
3.3/551 Reviews
I stayed here for one night during a work trip. On arrival, the car park says 'pay and display', but for the first day you can get a refund in the hotel with a purchase. However, when I went to check in, I questioned this and the receptionist said that you did not have to pay if you were staying there, it was just for people visiting the restaurant. There is no where that states this on the signage so I'm sure that many customers using the hotel end up paying for parking without needing to! The receptionist was really lovely on arrival, but stated that the card reader to get upstairs to access the rooms was temperamental so we may need her help getting through. She was very friendly and willing to help us. When I arrived in my room I was pleasantly surprised as it was nicely laid out, with a decent size bathroom including a bath. Plenty of tea and coffee provided with two packets of biscuits and lots of lovely shower/bath soaps to use. However, as I went into the bathroom there was a large step that I obviously did not expect! So I tripped over that, and then saw the sign saying 'mind the step!'. The sign for this was on the bathroom door, which was open, so was not in my eye line until after I'd already fallen down it! After a long day I wanted to shower and make use of the lovely soap provided. I saw the temperature was on the lowest setting (less than 20c) which I thought was odd, I usually have it on at least 38c, so the thought of 20c would be very chilly to most! However, I soon realised that despite how much you turned the temperature down, it made no difference and the water was so scalding that I could not physically stand under it. To overcome this, I ran a bath with the scalding water and left it for over half an hour to cool down! There were several marks in the bath but I had no other option at this point. Whilst I waited, I thought I'd make a cup of tea. I noticed that the kettle was still half full from the previous customers, so I poured it down the sink and noticed several pieces of black limescale come out with the old water! No matter how much I tried to rinse it out with water, it would not come off so I was not even able to have a hot drink as I did not feel comfortable drinking water from that kettle. After my (very late) bath I headed to bed but the room was incredibly cold. The window was wide open when I arrived in my room, which wasn't an issue in itself but after I closed it there was still a cold draft coming through it. I ended up sleeping in my t-shirt and jumper with the duvet wrapped around me as much as possible! So I can't say it was a great sleep either. I went down to check out and perhaps ask about breakfast. There was a different receptionist that morning who was less friendly than the one from the previous day, she gave the impression she was too busy to answer my questions, and didn't even ask how my stay was. I found out the breakfast was £12 which I thought was steep anyway, and by the point I did not
Brook Marston Farm Hotel
3.2/542 Reviews
This is a hotel I definitely recommend. I went in the cold season, but the room temperature is always just right and comfortable. The hotel is kind.
Birmingham North Moor Hall Hotel, BW Premier Collection
3.7/575 Reviews
Just returned from an overnight spa break at Moor Hall which my husband & kids purchased for me for my birthday . Super easy to redeem & I upgraded to afternoon tea & the treatments to 40 mins. Super spacious room with a comfortable bed , huge bathroom & lovely powerful rain shower. The bathroom decor ( tiles ) could do with some work to make a bit more modern but it was super clean. I was a little concerned with the location of the bedrooms located (room 77) as it seemed to be really close to the main banqueting suite which was hosting a super large wedding ( congratulations to Heather & George ) , especially when we were there for a relaxing spa break but we heard no noise whatsoever & I was mindful of walking into a group of immaculately dressed wedding guests in their finery & a bride & groom whilst we were wearing our white robes & flip flops . Fortunately we didn’t really ‘get in the way’ of the wedding , plus it was a lovely sunny day so they were all outside . Spa massage was incredible with Grace & Catherine . The 40 minutes flew by ! Thanks ladies . We also arranged an afternoon tea . It was presented beautifully & the service was impeccable served in a gorgeous room . The swimming pool was a great size & had a great steam room & sauna. Carvery dinner was just amazing . Eyes bigger than our belly & we skipped dessert . 10/10 Great choice for breakfast ( buffet ) too Everyone we met was dressed immaculately & super friendly & plenty of staff to make our visit amazing. A fantastic spa stay at a beautiful hotel . Left feeling refreshed , super full of good food & drink . Thank you to everyone who made our stay incredible. 10/10 & highly recommended.
Lea Marston Hotel
3.5/5105 Reviews
Hotel is not in a bad location for trips out… But the hotel needs a lot of improvements! The breakfast buffet you are left waiting for them to replenish food items , you have to keep asking staff where are the cups for tea as none replaced there was queues because of the location of the toaster, be careful if you ask for water to be replaced in room as I was charged but then got a refund after complaining..the executive room was good but I know the standard rooms are not great. The staff were good but there needs better organisation. The pool area dated and no set time they seem to pick and choose open close times. We had quite a few issues not all mentioned here which we told reception about we was not happy and noticed other customers complaining.. we would not stay again and certainly not 4 star 3 at most .. can’t comment on spa treatments as did not use but looking at the spa I’m sure there are better ones around. Golf course 9 hole in good condition but outside hotel area need tidying up bit scruffy.
Cuttle Bridge Inn Hotel - NEC / Birmingham Airport
3.3/541 Reviews
It wasn’t a bad hotel. The staff were really friendly and went out of their way to help. We had a triple room, which was a bit dated, the room doors had been changed to key card entry except ours which needed a key - I’m not sure the reason for this. The room was clean. The things that let it down was the wall lights by the beds were loose on the wall and I think the bulb had gone in mine. The room was very cold - for the size of the room there was one small electric heater in the corner which was partially obscured by the dressing table. The door on the shower cubicle didn’t shut properly (I tried to get it back on its runners to no avail. There was some mold around the edge of the shower as well. On certain nights they have live music, which their website told you about and the likelihood of noise. As our room was right next to the restaurant we could hear this, but it didn’t go on till late. I would probably stay here again but would want a room on the upper floor and away from the restaurant.

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Local Travel Info

Highest Price$657
Lowest Price$49
Number of Reviews685
Number of Hotels53
Average Price (Weekdays)$179
Average Price (Weekends)$184

Sutton Coldfield Hotel Guide

If you want to stay at the best hotel in Sutton Coldfield, Trip.com is here to help! Book your hotel on Trip.com for an amazing travel experience. You can plan a day tour in Sutton Coldfield. Sutton Coldfield is a quiet city. You'll definitely feel relaxed during your visit.

There is no civilian airport in this city. You can visit a nearby city first, and then head to Sutton Coldfield using other means of transportation. It's easy to travel by bus in Sutton Coldfield. There are buses to surrounding cities available every day.

Although Sutton Coldfield is not a large city, there are still hotels with great value for your money. The local average price is 118 USD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 3 four-star hotels in Sutton Coldfield at an average price of 121 USD per night. There are 2 three-star hotels in Sutton Coldfield at an average price of 69 USD per night. Unique local hotels in Sutton Coldfield provide guests a unique and fresh feeling. In Sutton Coldfield, chain hotels such as Ramada are one of the top choices among travelers. Those who favor Ramada can choose a hotel under its name. Standbridge Hotel is one of the most popular hotels in Sutton Coldfield. Many tourists also stay at The Royal Hotel.

You can also visit top-rated attractions like Escape Time.

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