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"The all-inclusive package truly meant we didn't have to leave the hotel at all. Our stay was incredibly comfortable; snacks and drinks were replenished daily, and there were evening performances with unlimited beverages. The beach was right downstairs, and the hotel offered a wide range of entertainment options. It's definitely a place worth staying for several days, especially if you're traveling with kids – it's exactly where you should be for a vacation! We checked in on Valentine's Day, and the romantic atmosphere was absolutely perfect!"

"The hotel was excellent. The reception staff and the restaurant team were very professional, friendly, and always willing to help. The food was delicious, varied, and very clean. Our room had direct access to a private pool, which was amazing and offered great privacy. The sea was absolutely stunning. The snorkeling experience was incredible, with beautiful coral reefs and plenty of colorful fish. The only point that could be improved is the evening entertainment, which needs more attention."

"We stayed in Jaz hotel for 4 days in early April in a deluxe pool-view queen room. Positives: - The hotel is situated in a very convenient location, on the touristic promenade and quite close to the airport.  - The pools are great, the hotels has in total 6 pools and even though we sometimes had difficulty finding an empty spot to sit at the main pool, we could always find a spot on the other pools where the atmosphere was equally amazing and very relaxing. - The restaurant quality is top notch, one of the best culinary experiences I have ever had anywhere, with a big variety across the different days, along with a focus on egyptian food and seafood, which i appreciated. The restaurant’s head chef himself supervised the dinner serving and gave us daily recommendations. Negatives: - The staff is helpful but not as overtly friendly and willing to help as we had experienced in other hotels. Service can sometimes be quite slow. - The room furniture, even though it’s modern, looks a bit used and is not very well maintained. - The rooms are clean, but again not at the same level of cleanliness you would expect at this price level. - Internet speed is quite low (2-3 Mbps), so no streaming possible - There are daily nightly entertainment programs, however, they are not as varied or extensive as other hotels i had experienced. I got the impression that the hotel is more targeted towards older travelers who prefer the peace and quiet and don’t care about nightly activities, but it may be because of the time of the year I visited in. Overall, it was a good experience and the negatives I listed can be considered nitpicky, but honestly, at this price level, I would expect a flawless experience and I have had better experiences at this price level in Hurghada. The only clear positive for Jaz is the quality of the restaurant."

"The hotel is very beautiful, showing off the beauty of the sunrise over the Red Sea. There are three swimming pools, which are large and comfortable. The food in the restaurant is of high quality, especially the buffet. I hate buffets, but this high-quality and extremely rich buffet can last for several days."

"There's not much to say, it's just that you get what you pay for. It's very comfortable and relaxing, you can enjoy it without even leaving the hotel. I'd like to stay here again."

"I recently stayed at Mercure Hotel, and overall I had a really good experience. The food was alright—definitely better than what I’ve had in all-inclusive hotels in Turkey or Tunisia. There was a wide variety of dishes, including lots of tasty options, cakes, tea, coffee (which was actually good), cocktails, and decent beer. The service was excellent. The staff were very polite and always willing to help—you can ask them anything and they’ll do their best. A special mention goes to Ahmed, the kitchen chef, who is an incredibly kind person. He really stood out, and I’d give an extra star just for him. The resort overall is not as busy as many other places in the area, which I really liked. It’s a smaller hotel compared to others nearby, with a simple, nice look—white buildings with brown windows, just like in the photos. It’s not a big aqua park-style resort, but honestly that was a plus for me, as I could relax without too many kids around. The beach is nice and quiet, perfect for relaxing. There are comfortable beds with shades/umbrellas around, so you can always find a good spot. The hotel has three swimming pools—the one next to the main restaurant is very large and usually empty, as most people stay at the smaller pool or by the beach. The sea water was a bit cold for my preference, but it’s beautifully clear and very clean. Many people really enjoy it, especially for snorkeling—there are amazing snorkeling spots right next to the resort. Rooms are cleaned every day, and you get two bottles of water per room daily, which is a nice touch. There are also plenty of activities: you can play tennis (though they only have one set of rackets), mini golf is included in the stay, and there’s a gym which is usually empty. There are snacks available by the pools and the beach, and a bar in the main restaurant. Outside the hotel, taxis are easy to find either at the lobby or on the street. Just make sure to agree on the price beforehand, or use the inDrive app—it’s usually cheaper than Uber or Careem, and you agree on the price upfront. There are a few shops nearby as well. If you need medication, it’s better to order from Self Care Pharmacy (you can find them on Facebook). For example, I ordered Antinal and rehydration salts with delivery for only 250 Egyptian pounds. They can deliver pretty much anything you need, and it’s much cheaper than buying inside the resort—definitely good to be prepared for emergencies. Overall, it’s a clean, more peaceful hotel with good service, plenty of food options, and lots to do. A great place to relax and enjoy the Red Sea."

"Overall, it was great, no real flaws, right? If I had to point out something, it would be the per-person charge, even if two people share a room. But I'd recommend staying a maximum of two days, otherwise the all-inclusive hotel buffet will get boring. - The hotel's main restaurant has a stylish, natural, and simple decor, and lots of birds come to eat scraps. - The hotel's private beach is beautiful, but the sea nearby isn't particularly clear or light blue. - The service was exceptionally good. Even when sitting in the lobby restaurant without drinks, someone would proactively ask what you'd like and offer you a drink. There was no overcharging for tips. After checkout, they didn't take back your wristband, so you could continue sitting in the lobby waiting for your flight, and someone would still come to ask what you'd like to drink. Going to eat after checkout should be fine too, but we didn't. Overall, the service and environment are probably the best in Hurghada, as long as it's relatively new."

"Environment: The hotel isn't large; you can easily walk around on your own. Overall, it's very beautiful and a great place to relax. However, the area where the beach connects to the Red Sea isn't clean, and you can't swim directly from the beach. There are designated snorkeling spots, which is convenient. Service: This is the part I want to comment on most. The staff is polarized: some are very attentive, checking if we've eaten enough, while others are careless and even brought the wrong soup. The contrast is stark. Our initial room wasn't by the sea, and I wanted to change, but was refused. I suggested checking again the next day, but the front desk never followed up. However, we felt the privacy of being away from the sea was better, so we kept it. The beach staff were the most attentive to service, generally better than the restaurant staff. The hotel's location isn't in the city center, so there might be a charge for pick-up services for island hopping activities. It's perfect for relaxing at the hotel without leaving, as it's not crowded. Ordering food is better than the buffet!! Don't worry too much about the difference in service. There's a clay court court where you can play a couple of games! Bring some snacks, and you'll comfortably spend the day relaxing."

"A wonderful hotel for a relaxing getaway. Excellent service and food! They truly value their guests and go out of their way to please. They appreciate guest feedback! If you need to unwind, this is the place. We will definitely come back again."

"This hotel is close to the airport. I booked an all-inclusive package and was given a first-floor room. The hotel has multiple pools, a wide variety of activities, and a restaurant with a daily menu. The freshly squeezed juice in the morning is delicious. It's a great place to relax and unwind."